August 2012

PC Pledge 100

Federal Communications Commission Chairman Julius Genachowski, joined by Ben Hecht, Chairman of Connect2Compete (C2C), Jill Vaske, Executive Vice President of Redemtech, and representatives from LULAC and the Latin American Youth Center in Washington (DC) announced a nationwide computer donation and recycling call-to-action, called “,” to help narrow the digital divide for low-income families across the country. More than 17 million still useable computers are prematurely retired from businesses in the U.S. each year, which could help get millions of Americans online.

The campaign will urge corporations that can donate at least 100 computers to divert surplus PCs from premature retirement so they can be refurbished, installed with Microsoft software, and provided to needy families.

FCC Seeks Comment On TracFone's Request To Include The Children's Health Assistance Program as a Qualifying Lifeline Program

The Federal Communications Commission’s Wireline Competition Bureau seeks comment on a request filed on July 13, 2012 by TracFone Wireless to include the Children’s Health Insurance Program (CHIP) in the list of programs which qualify households for Lifeline under the Commission’s uniform eligibility criteria.

TracFone notes that in states where CHIP is administered as part of the Medicaid program, CHIP beneficiaries in those states qualify for Lifeline, but in other states where CHIP is administered as a program separate from Medicaid, CHIP beneficiaries do not qualify for Lifeline. TracFone argues that granting its request will advance the goal of ensuring universal availability of telecommunications services to low-income consumers and equalize the treatment of CHIP as a qualifying program across states.

Comments in this proceeding are due September 6, 2012; reply comments are due September 21, 2012

ACLU and Facebook Defend the Right to 'Like'

The right to "like" something on Facebook is protected under the First Amendment, say the American Civil Liberties Union and Facebook.

The civil-liberties organization and the social-media company made that argument in amicus briefs filed in a lawsuit filed by Daniel Ray Carter Jr., a Hampton (VA) deputy sheriff. The deputy says he was fired from his job by elected Sheriff B.J. Roberts after he clicked the "Like" button on the Facebook page of Jim Adams, a candidate challenging Roberts in a 2009 election. A federal District Court ruled in May that liking a Facebook page "is insufficient speech to merit constitutional protection." The case is on appeal to the Fourth Circuit, but as of this writing, no oral arguments are scheduled.

Sprint CEO Dan Hesse's plan to fight AT&T and Verizon: 'doing the right thing'

Sprint wants to be the "good guys." Another way to put it: Sprint CEO Dan Hesse is betting that nice guys don't always finish last. "At Sprint, we describe it internally as being the good guys, of doing the right thing," said Hesse.

That moral component pervades many of the PR-friendly activities Sprint engages in, from eco-friendly recycling programs to distracted driving prevention, but it also, Hesse says, informs what would otherwise seem like calculated business decisions like continuing to offer unlimited data. The topline example is Sprint's place in the American Customer Satisfaction Index, which since Hesse's four-and-a-half-year tenure as CEO have gone from worst to first amongst carriers. Hesse says that "doing the right thing" when it comes to better customer service not only makes customers happier, but saves the company money: "Customer care costs are roughly half of what they were four and a half years ago."

With $34 Million, gift incentive network FreeMonee aims to upend advertising

San Mateo (CA) -based FreeMonee, a ‘gift incentive network’ startup, has raised another $34 million to enable merchants to drive traffic and sales by giving consumers ‘gifts’ in the form of credits to their credit and debit cards. Founded in 2009, the company works with 100 different merchants (from 30 different categories) and four financial institutions, to give consumers free, no-strings-attached gifts in the form of credits to their credit and debit cards. With the “gifts,” consumers can purchase items of their choice from the merchants offering the gifts. In return, retailers get more store traffic and sales, without slashing prices.

Should Twitter charge users, or pay them – or both?

As Twitter pushes for more control over the platform in order to monetize the content flowing through it, some prominent critics of this move argue the company is making a big mistake by focusing on the needs of advertisers rather than the needs of users.

Judge orders Oracle, Google to disclose paid journalists and bloggers

In a surprise order, U.S. District Judge William Alsup said “the court is concerned” that Oracle and Google may have hired authors to comment about their ongoing court case.

Now, Judge Alsup wants the parties to submit a list of their paid propagandists. The unusual request comes months after the “World Series” of intellectual property trials in which Oracle unsuccessfully sued Google for billions. The trial was remarkable not only for the large damage figures but for Oracle’s decision to hire Florian Mueller, a self-described “patent analyst” who also takes money from Microsoft. In his FOSS Patents blog, Mueller wrote a series of one-sided posts over the course of the trial such as “Oracle Java patent rises like Ph0enix from the ashes.” Despite a lack of legal training, Mueller holds himself out as a patent expert to the media and typically does not disclose that he is paid by the companies he reports on. He has also blocked me and other journalists who have questioned his impartiality from viewing his Twitter feed.

What's Going on with the Copyright Alert System?

[Commentary] As I wrote in April, I joined the Advisory Board of the Center for Copyright Information to serve as consumers’ eyes and ears as an agreement between the major Internet service providers and copyright holders is implemented.

The agreement requires ISPs to send up to six “alerts” to alleged peer-to-peer infringers, with the last two alerts resulting in so-called “mitigation measures” and an opportunity for the user to appeal. The system was scheduled to launch in July, and the delay in the launch and relative silence has some floating theories of ISP pushback and content industry scheming to turn the system into an excuse for disconnection. But the reality is a lot less exciting. In a nutshell, there was a lot of foundational and technical work that needed to be done before the launch, so the July date was unrealistic. What does the work consist of? Three things. First, the ISPs are still implementing the technology for sending the alerts and it has taken longer than first expected. Second, the Board, with the Advisory Board’s advice, has been testing messages for the alerts to see what will be effective and what will not. This testing has included focus groups with parents and young adults. Third, the American Arbitration Association is putting in place its procedures for appeals, including making sure the process is as simple as possible.

FCC forces affiliates to share ad info

Now you can find out who paid for that political advertisement you’ve seen a hundred times – and how much they paid – before the commercial ends.

The Federal Communications Commission began requiring affiliates of the top four broadcast networks in the top 50 television markets to post the contents of their public inspection files on the FCC’s website. The rule was approved in April despite opposition from broadcasters. Broadcast television stations have kept a paper public inspection file on the premises for decades. The file contains the station’s license, permits, details about the owner and other items meant to ensure that the station is serving the needs of its community in exchange for a license to use the airwaves. Children’s programming reports, documents detailing the racial makeup of the station’s employees and a copy of the FCC’s manual, “The Public and Broadcasting,” which explains the rest of the contents can also be found in public file. The political portion of the file contains a record of every request for advertising and whether the request was accepted. If it was, the file contains details of the purchase – all the way down to how many spots will air during a particular show, how much was paid and by whom. The Enquirer visited our local stations to make copies of these political advertising contracts. We gathered everything prior to last Thursday on paper, because the FCC’s order is not retroactive. In the process, we found that WLWT (Channel 5) and WCPO (Channel 9) were not including all of the required information in their files. Specifically, they didn’t include the “class of time” purchased.

Want to Do Mobile Payments? Here’s a Free Tablet

A number of start-ups are trying hard to convince the world that the ability to pay for things with a phone is something we actually need. The latest example is GoPago, a company in San Francisco that is trying to lure merchants with free tablets.

The pitch goes something like this: Merchants, especially restaurant owners, often resist new payment technologies because they don’t want to put up with the fuss of hiring a tech person to set things up or trouble-shoot. And they’re too busy to deal with it themselves. To get over this hump, GoPago is offering its package free: an Android tablet, the Verizon Internet connection, a cash box, a receipt printer, the company’s app for handling transactions and inventory tracking, and setup and support of the service. To place an order at a participating restaurant, a person would use the GoPago mobile app to pay, and then she’d be able to walk in to pick up the food. As is often the case, free isn’t exactly free for the businesses. GoPago charges a 2.85 percent fee for each transaction, which is split between the credit card company, GoPago and Chase Paymentech, which is the processor.