October 2013

Federal Health Site Stymied by Lack of Direction

A team of young policy experts energized by President Barack Obama's health law toiled for three years in a Bethesda (MD) office building to draw up specifications for the federally run insurance marketplace. Forty miles away at the Centers for Medicare & Medicaid Services' Baltimore headquarters, longtime agency computer experts with different bosses oversaw building the site's software and hardware components. And in Washington, White House advisers worked to preserve the law through treacherous politics, sometimes stalling final decisions about the site, HealthCare.gov, to avoid controversy ahead of the 2012 presidential election.

As it becomes clear that no single leader oversaw implementation of the health law's signature online marketplace -- a complex software project that would have been difficult under the best circumstances -- the accounts of more than a dozen current and former officials show how a disjointed bureaucracy led to the site's disastrous Oct. 1 launch.

Google Amends Proposal to Settle EU Antitrust Investigation

Google offered new proposals to address European Union concerns that the company unfairly uses its search engine to promote its own services.

The bloc gave Google's rivals four weeks to review the proposals, which change the way the company displays results, particularly for specialized shopping and local searches. The company also lowered from an earlier proposal the prices it charges rivals to appear in results. If the EU accepts Google's proposals, they will be binding on the company for five years. A trustee would be appointed to monitor compliance. The binding offer marks a new step for a company that earlier in 2013 was able to exit a similar investigation by the US Federal Trade Commission after making only voluntary commitments. If the European Commission doesn't accept Google's proposals, it can ask for further changes or begin formal legal antitrust proceedings. The commission has sent a request for information to 125 companies, including all the complainants and rivals who responded to earlier Google proposals.

"We're seeking targeted feedback on specific points," a senior EU official said. Google proposed displaying three sets of results from rival search engines in a box under its own shopping results. The rivals still would have to pay through an auction mechanism to be featured, as proposed earlier, but the minimum price for search terms has been cut to three European cents from 10 European cents (to four US cents from 14 US cents).

Syrian Electronic Army Targets President Obama in Latest Hack

Add President Barack Obama to the list of the latest high-profile hacks.

A handful of sites affiliated with the President’s campaign organization, Organizing for Action, were compromised by a group of hackers, according to a number of Facebook and Twitter posts sent from the President’s accounts. Multiple tweets sent from the @BarackObama handle linked to YouTube videos hosted by the Syrian Electronic Army, the hacking outfit claiming responsibility, as well as some links sent through the President’s Facebook fan page. The President’s campaign page was also hacked last night for a matter of hours.

Media's False Equivalency Played a Big Part In Government Shutdown

[Commentary] Americans who want answers and guidance on how to stop the political dysfunction in our lives need to be focusing on the dangers of the media's false equivalency.

False equivalency is the media's way of criticizing both political parties by exaggerating the mistakes and flaws of one party so when they have to criticize the obvious sins of the other party, they can do it without appearing to have a bias for one side or the other. Not buying into this false equivalency should be a major building block to fixing the current disaster we call our government. If the US electorate continues to swallow the lies of the media's false equivalency our government's ability to function will continue to deteriorate. The latest cost of false equivalency is 24 billion dollars. This is the estimated cost of the government shutdown and debt ceiling crisis. What is the silver lining of a 24 billion dollar that was just lost from this latest debacle? The truth can be a bitter pill but swallowing, it is better than for example enduring another financial disaster. The self-evident truth of the Tea Party's fight to destroy Obamacare is that the Tea Party wants power at any cost even if it means greatly damaging our country let alone the world. Now that the latest possible financial disaster has opened many eyes, it’s time for the blogosphere, the anti-enablers of the media, activists, and anyone who cares about righting the good ship USA to use this crystallizing moment to let the world know that the media's use of false equivalency has played a key role in systematically dismantling what was once a functioning democracy.

Glenn Greenwald Could Be The Future Of News

[Commentary] Much of the speculation about the future of news focuses on the business model: How will we generate the revenues to pay the people who gather and disseminate the news? But the disruptive power of the Internet raises other profound questions about what journalism is becoming, about its essential character and values. This column is a conversation -- a (mostly) civil argument -- between two very different views of how journalism fulfills its mission.

In this online exchange, journalist Glenn Greenwald, who broke the story of Edward Snowden’s revelations of the vast surveillance apparatus constructed by the National Security Agency, and New York Times writer Bill Keller debate on the value of aggressive but impartial reporting coming from major establishment newspapers vs. independent blogging and “activist journalism.” Greenwald has announced he was joining a new journalistic venture, backed by eBay billionaire Pierre Omidyar, who has promised to invest $250 million and to “throw out all the old rules.”

Disney Show Will Appear First on App for Tablets

Noting that tablet computers like the iPad are increasingly the “first screen” for pre-school-age viewers, Disney executives said they would make the first nine episodes of a prominent new series available on mobile devices first.

The series will arrive on the Watch Disney Junior app and a related Web site on Nov. 24. Then, early next year, the series will have its debut on two traditional TV networks, Disney Channel and Disney Junior. “This is an entirely new approach for us,” said Nancy Kanter, executive vice president and general manager of Disney Junior Worldwide, which is aimed at children age 2 to 7. “We have been amazed at how quickly kids have embraced this new technology. We’re talking billions of minutes spent watching.” Disney is in some ways racing to keep up with its tiniest viewers. More than half of households with children now own a tablet, a 40 percent increase from last year, according to research conducted by the company. The devices are perfect for small hands, and parents have quickly become comfortable with iPads and similar devices as a form of entertainment.

Report slams Facebook's marketing business

Marketers have pumped billions of dollars into Facebook advertising, but an analyst cautions that their satisfaction is rock bottom in a survey.

Forrester announced the results of its survey of 395 marketers and e-business executives from large companies ranging the US, UK and Canada. "While lots of marketers spend lots of money on Facebook today, relatively few find success," wrote Forrester analyst Nate Elliott in the report. Forrester's report says that Facebook in particular doesn't give marketers enough ability to drive engagement between companies and customers. While the world's largest social network is failing marketers, it is also leaning on traditional online advertising that isn't doing well for those advertisers, says the report.

Researchers Draw Romantic Insights From Maps of Facebook Networks

It’s not in the stars after all. Instead, it seems, the shape of a person’s social network is a powerful signal that can identify one’s spouse or romantic partner -- and even if a relationship is likely to break up. So says a new research paper written by Jon Kleinberg, a computer scientist at Cornell University, and Lars Backstrom, a senior engineer at Facebook.

The paper will be presented at a conference on social computing in February 2013. The pair used a hefty data set from Facebook as their lab: 1.3 million Facebook users, selected randomly from among all users who are at least 20 years old, with from 50 to 2,000 friends, who list a spouse or relationship partner in their profile. That makes for a lot of social connections to analyze, roughly 379 million nodes and 8.6 billion links. The data was used anonymously. A yardstick called dispersion, a term used for the number of mutual friends shared in a network, measures not only mutual friends, but also friends from the further-flung reaches of a person’s network neighborhood. High dispersion occurs when a couple’s mutual friends are not well connected to one another. Particularly intriguing is that when this algorithm fails to identify a user’s spouse, it looks as if the relationship is in trouble.

Snapchat is thriving and that’s a great sign for your privacy

What do you think of when you think of Snapchat? Probably silly teenagers, dumb photos and sexting. But don’t miss the bigger picture of an app that could stand for something much more significant: a return of some online privacy.

Long ago, we surrendered our privacy on social networks. Snapchat has a chance to follow Facebook’s trajectory because it’s totally different -- a social network about privacy. While Mark Zuckerberg and Facebook trumpet the benefits of openness, Snapchat realizes some conversations and photos are best when not shared with all 237 of your contacts. All of the positive news for Snapchat lately indicates it is on to something. A study found that 9 percent of cellphone owners use Snapchat. About 350 million snaps are shared every day.

The Cost of Connectivity 2013

In 2012, the New America Foundation’s Open Technology Institute published The Cost of Connectivity, a first-of-its-kind study of the cost of consumer broadband services in 22 cities around the world. The results showed that, in comparison to their international peers, Americans in major cities such as New York, Los Angeles, and Washington, DC are paying higher prices for slower Internet service. While the plans and prices have been updated in the intervening year, the 2013 data shows little progress, reflecting remarkably similar trends to what we observed in 2012.

The 2013 data release includes:

  • A comparison of “triple play” offerings that bundle Internet, phone, and television services;
  • A comparison of the fastest Internet package available in each city;
  • A survey of the best available home Internet plan for approximately $35 USD in each city;
  • A survey of the best available mobile Internet plan for approximately $40 USD in each city;
  • It costs more to purchase 2 GB of data in a US city than it does in any of the cities surveyed in Europe. The new data, in comparing trends from 2012 to 2013, underscores the extent to which US cities lag behind cities around the world, further emphasizing the need for policy reform. Rather than allowing American cities to fall behind, policymakers should reassess current policy approaches and implement strategies to increase competition, in turn fostering faster speeds and more affordable access.