December 2013

Healthcare.Gov Performs Well after Making White House’s Repair Deadline

The Obama Administration’s once barely functioning online health insurance marketplace performed solidly on Dec 2, the first weekday after a White House deadline for the site to be vastly improved. But the site had to keep some insurance seekers waiting to lower the overall volume of visitors.

About 375,000 people visited HealthCare.gov between midnight and noon on Dec 2, according to metrics provided by the Health and Human Services Department. That half-day figure suggests that the site could effectively serve 800,000 daily visitors, the capacity officials estimated it would be able to handle by Dec. 1. Despite HealthCare.gov’s solid performance, it's not yet clear whether the site will be able to handle the large volume of visitors officials expect to come throughout December as the first deadlines to purchase health insurance approach.

President Obama: 'We're not going back'

President Barack Obama declared that ObamaCare "is working" and that "we're not going back," as the White House looked to reboot its efforts to sell Americans on the president's signature healthcare law.

President Obama said that "poor execution" of the rollout of HealthCare.gov had "clouded" the benefits of the bill but said he would not allow technical glitches to undermine a program that was providing financial security for many Americans. "If I've got to fight another three years to make sure this law works, that's what we'll do," President Obama said. "We're not repealing it as long as I'm president," he added. "I want everybody to be clear about that. We'll make it work." The President, flanked by supporters who had benefited from aspects of the law, vacillated between a defense of his much-criticized program and a sales pitch intended to highlight some of ObamaCare's benefits for ordinary families.

Insurers Worry about Big Gaps In Obamacare Site

Insurance companies are still waiting for key parts of HealthCare.gov to be built -- and still having trouble with the parts that are in place.

Important pieces of the Obamacare site are still glitchy, or missing altogether. And the site’s botched rollout is hardly boosting confidence in the vital components that still need to be built, including the systems for processing payments to insurers and squaring away the details of who has enrolled in which plans. Both systems are crucial to the insurance industry, which needs to collect premiums so it can pay out claims. And carriers are still waiting for the delayed process of reconciling their enrollment information with the federal government’s data. As the rest of HealthCare.gov struggles to get off the ground, people in and near the insurance industry are nervous about the delays and about how well those systems will work once they’re in place.

Thanks A Lot, Healthcare.Gov

[Commentary] Healthcare.gov isn’t just a website where people buy health insurance. It’s the support system for the way health care works now. By design, there is no way to get correct pricing on insurance without touching some part of Healthcare.gov. It’s the first time a major law has depended so heavily on the Internet. Since the Affordable Care Act (ACA) passed, President Barack Obama has reportedly ended every health care meeting the same way: “If the website doesn’t work, nothing else matters.” Only 50,000 people reportedly enrolled in the first six weeks, far below the expected 500,000. Meanwhile, more than a third of uninsured Americans still haven’t heard of Healthcare.gov, suggesting there is a crush of traffic to come. The disastrous launch is now serving as evidence for everything on the Republican agenda from repealing health care reform -- a fundamentally divisive policy point between the two parties for decades -- to delaying a vote on immigration. However, the site’s very public flop has also sparked a debate that could turn the travesty into a teachable moment. Suddenly, everyone is talking about how the government builds technology and federal IT procurement.

New FCC chairman's thinking comes into (slightly) sharper view

[Commentary] Now that he's in office, Federal Communications Commission Chairman Tom Wheeler is only slightly less inscrutable than he had been in the months leading up to his nomination by President Barack Obama and approval by the Senate. That's probably as it should be: It's unwise for a regulator to get too specific on particular issues before handing down actual rulings.

But we can draw some insights from his first big policy speech, given at Ohio State University. In it, Chairman Wheeler lived up to the reputation he gained during the nomination process as a policy wonk and a tech nerd who is supremely careful about regulation. In a nutshell, he's not against imposing rules on the communications industry, but he seems hesitant to do so unless those rules are meant to foster more competition, and hence more choices and lower prices for consumers.

Privacy implications of facial recognition back in the spotlight

US policymakers are taking a closer look at facial recognition, thrusting privacy concerns over the controversial technology back into the spotlight. The National Telecommunications and Information Administration, a division of the Commerce Department, said it planned to study the technology and its use in the private sector.

The NTIA says it will hold its first meeting in February to bring together representatives from the public and private sectors. The study is part of a privacy initiative from the Obama administration to put in place a consumer privacy bill of rights. “Stakeholders will discuss how best to ensure that consumers’ rights to control, transparency, security, access and accuracy, focused collection, and accountability are respected within the context of current and emerging commercial uses of facial recognition technology,” the NTIA said in a press release.

U.S. Raises Concerns about South Korea Deal with China's Huawei

The Obama Administration is privately raising concerns with officials in South Korea about their plans to let a Chinese telecommunications giant develop the country's advanced wireless network, expanding a quiet campaign to warn key allies against integrating the Chinese technology into their systems.

The US effort in South Korea, which followed a similar push with close ally Australia, shows the extent to which the Obama Administration is concerned about the expansion of China's Huawei Technologies. in building critical telecommunications networks for key allies. Washington sees as a risk that the company's equipment could be used for spying on communications among its partners, US officials say. The move in South Korea could add to rising tensions with China. US military and intelligence officials have long warned that China poses a cyber-espionage threat to US defense systems and companies. US officials said the South Korea telecommunications network is particularly sensitive because of the presence of US forces there to help defend the country against North Korea.

A call to connect FiOS to downtown Albany

Local leaders urged Verizon to bring its FiOS fiber-optic technology to the city of Albany (NY) and accused the company of "redlining," or not installing the high-speed network, because low-income areas make such investments undesirable for the company, an assertion Verizon called "1,000 percent incorrect."

State Sen. Neil Breslin and Mayor-elect Kathy Sheehan, along with representatives from the Albany business and labor community, are making the case that Verizon should install FiOS downtown because it would bring schools, businesses and those in the community onto the cutting edge of technology and help economic growth in the area. "Albany cannot be redlined," State Sen. Breslin said. "I urge them to reconsider and come to Albany and other upstate cities."

Missouri suburbs wait and wait for Google Fiber deal

Google’s plans for stretching its TV and light-speed Internet service across the Kansas City market include deals with more than a dozen cities, but gaping holes exist -- especially in the Missouri suburbs.

In Overland Park (KS), Google responded to a momentary hesitation from the city council by putting off, indefinitely, efforts to stitch the prosperous suburb into the fold of Google Fiber. The other unmistakable gap in the market is marked by working-class Independence. The Jackson County suburb’s 115,000-plus residents could go a long way toward giving Google a better return on the investment it’s made to build a network and string fiber optic lines directly to homes. Yet Google says it never opened talks with Independence officials and is not on the verge of doing so. “We hope to be able to expand to more communities in the future, but for now we’re focusing our energy and resources on engineering, designing, and building a new fiber network for the communities” that already have deals with Google, company spokeswoman Jenna Wandres said.

With help from Netflix, an Internet exchange that can change the American bandwidth landscape

Netflix signed up as the first customer of a European-style Internet exchange that is launching New York: the AMS-IX, short for the Amsterdam Internet exchange. The news is not just that some pond-hopping internet exchange has a big name customer -- it’s also the first internet exchange on the planet to adopt a new set of rules of standards from the Open-IX initiative. There are two really important things going on here: the launch of a Netflix-led open internet exchange model called Open-IX, as well as the growth of the European internet exchange model here in the US. Both elements could increase competition in the market dominated by companies like Equinix, Telx and CoreSite and perhaps lower prices for the buyers of bandwidth in the US. Those buyers could be everyone from Google and Netflix to transit providers like Level 3 or ISPs like Comcast or AT&T. For the consumer, these costs are hidden, but making the market for bandwidth more efficient is something that benefits everyone in the long term.