July 2017

LinkedIn may very well succeed in its effort to stop a San Francisco (CA) startup from using the data of its members. But the Sunnyvale (CA) company, now a division of Microsoft, has certainly lost the moral high ground. In fact, the job-hunting and networking site is guilty of blatant hypocrisy. HiQ Labs makes software that analyzes data from public LinkedIn profiles to help employers determine which workers are likely to leave or stay. But at a hearing at U.S. District Court in San Francisco, lawyers representing LinkedIn argued that HiQ was causing significant harm to its business because members expected LinkedIn to protect their privacy. LinkedIn’s most valuable currency is “trust with customers,” said Donald Verrilli, a partner with Munger, Tolles & Olson law firm in Washington. That sounds very noble. But the very idea of a social media giant serving as the champion of privacy rights seems suspect. When a service tells you it’s free, that means it’s making money another way. And more likely than not, you’re the product.

One out of every seven people on the planet uses the messaging app WhatsApp every day, according a recent blog post from the company. A billion people a day send messages to their friends and family on a service that's end-to-end encrypted by default, up from a billion per month from 2016. That surge in growth stands in sharp contrast to Twitter, which added approximately no new monthly uses last quarter, and had in fact lost two million in the US. WhatsApp and Twitter don't just represent contrary growth curves; they're the polar opposites of messaging. Twitter is public. WhatsApp is private. Twitter has a huge problem with safety, while WhatsApp has made privacy and security the center of its mission. And it's now more clear than ever that people have made their choice.