September 2017

Amid Facebook’s Troubles, Message to Advertisers Stays Consistent

As Facebook sought to polish its reputation, industry leaders were wrestling with the misuse of marketing tools that had been developed for their benefit.

Facebook is seen as an unavoidable force, not only because it’s the second-biggest seller of online advertising after Google, but also because it provides companies with unprecedented methods for targeting ads to people based on their tastes and habits.

“Sometimes our industry gets so enamored with new things that we lose sight of unintended consequences,” said Sarah Hofstetter, chief executive of the ad agency 360i. “Data and personalization is one of those things. It can be used for phenomenal targeting of potential consumers to buy cookies, toys and book hotel rooms, but it also can be used to target hate groups and inspire nefarious outcomes.” She added, “Whether they like it or not, media companies have a tremendous responsibility to protect the public from itself.”

But while the social concerns over such misuse are clear, brands are not responding by changing the way they spend their advertising budgets, as they did when ads for brands like AT&T were discovered on YouTube videos promoting terrorism and hate speech.

Toshiba Reaches Deal With Bain-Apple Group to Sell Chip Business

Toshiba, the huge but struggling Japanese conglomerate, traded some of its size for financial security by selling off most of its profitable microchip business. It was not the way the company, which has long been accused of being bloated and directionless, had hoped to slim down.

Toshiba said it had signed a deal to sell 60 percent of the microchip unit, Toshiba Memory Corporation, to a group of international investors that includes Bain Capital and Apple. The deal, which followed months of tumultuous negotiations, will net Toshiba about $14 billion. In addition to Apple, investors include three other American businesses: Seagate Technology and Kingston Technology, two data storage companies, and a venture capital arm of Dell, the computer maker. The South Korean semiconductor maker SK Hynix, and Hoya, a Japanese manufacturer of optical equipment, were also named as investors. Toshiba itself will retain just over 40 percent of the unit, one of the world’s largest producers of the flash memory chips used to store data in smartphones and other digital devices.

Australia’s Big Media Set to Get Bigger, With Help From Lawmakers

Most of Australia’s newspapers, radio stations and television broadcasters are controlled by only a handful of owners, like Rupert Murdoch’s media empire, making it one of the most concentrated media markets in the developed world. Soon, even more Australian media properties could be in fewer hands.

New legislation backed by Australia’s governing Liberal party would eliminate restrictions separating broadcast media from print and would allow media companies to own more outlets in a city. The legislation, which has cleared Australia’s Senate and could come before the lower house of Parliament as soon as next month, is widely expected to pass. Media owners say the rules are relics of a less digital era. Like media companies around the world, Australia’s newspaper and television station owners are contending with the rise of internet companies like Facebook and Google, which are drawing away advertising dollars, eyeballs and eardrums. But in an echo of debates raging in other countries, opponents say the changes would lead to a less diverse media market, with Murdoch’s company among those likely to benefit the most. They also contend the legislation’s backers are simply helping their political allies.

What Does 'Effective Competition' Mean for Sprint/T-Mobile -- And You?

Mentioning the public interest just once, the Federal Communications Commission adopted its 20th wireless competition report this week. As mandated by law, each year the FCC is tasked with reviewing the competitive market conditions with respect to commercial mobile services (voice, messaging and wireless broadband) including the number of competitors, an analysis of whether any competitors have a dominant share of the market, and a statement of whether additional providers or classes of providers would be likely to enhance competition. Each year, the headline-grabbing decision before the FCC is whether or not there is “effective competition.” This week, for the first time in eight years, the FCC concluded that there is “effective competition.”

Kushner didn't disclose personal e-mail account to Senate Intel committee

In his closed interview with the staff of the Senate intelligence committee, White House senior adviser and presidential son-in-law Jared Kushner did not share the existence of his personal e-mail account, which he has used for official business. The chair and vice chair of the committee were so unhappy that they learned about the existence of his personal e-mail account via news reports that they wrote him a letter via his attorney Sept 28 instructing him to double-check that he has turned over every relevant document to the committee including those from his "'personal e-mail account' described to the news media, as well as all other e-mail accounts, messaging apps, or similar communications channels you may have used, or that may contain information relevant to our inquiry."

The False Dream of a Neutral Facebook

Mark Zuckerberg wants his company’s role in the election to be seen like this: Facebook had a huge effect on voting—and no impact on votes. If Facebook wants to be a force for good in democracy, it needs to answer some questions. Does maximizing engagement, as it is understood through News Feed’s automated analysis, create structural problems in the information ecosystem? More broadly, do the tools that people use to communicate on Facebook influence what they actually talk about?

The fake news that ran rampant on Facebook was a symptom of a larger issue. The real problem lies at the very heart of Facebook’s most successful product: Perhaps virality and engagement cannot be the basis for a ubiquitous information service that acts as a “force for good in democracy.” And if this is true, how much is Facebook willing to change?

Making the Move to Broadband: Rural Electric Co-Ops Detail Their Experiences

More and more rural electric cooperatives are learning that their existing distribution networks can lend themselves to highly efficient deployment of broadband for their member-owners. Based on the distances that define rural America, one of the surest ways to effectively build a broadband network is to use an existing electric co-op infrastructure. Many co-ops have found that building out a broadband network is a productive way to serve customers, and can actually be profitable as well. But the challenges they face are numerous, and every build-out brings a new set of circumstances. With that in mind, CoBank interviewed leaders from six co-ops that have launched successful broadband initiatives in order to find out what works – and what doesn’t.