Research

Moving Toward a Continuum Model for Broadband Affordability
The availability of reliable, high-speed internet throughout the United States has been a focus of policymakers for decades, with the need for an expansive broadband infrastructure listed as “the great infrastructure challenge” of the 21st century by the Federal Communication Commission. However, federal guidelines have never set a benchmark for what “reasonable prices” might mean for residents in each state, and there are no established benchmarks for determining what an affordable level of broadband service would look like throughout the country.

Wisconsin Governor’s Task Force on Broadband Access
The Wisconsin Governor’s Task Force on Broadband Access released its fourth annual report. In 2024, the Task Force continued to emphasize its goals established in the 2023 report, which are that:

Dual-Use Foundation Models with Widely Available Model Weights
Policy recommendations embracing openness in artificial intelligence (AI) while calling for active monitoring of risks in powerful AI models. The National Telecommunications and Information Administration recommends the U.S. government develop new capabilities to monitor for potential risks, but refrain from immediately restricting the wide availability of open model weights in the largest AI systems. “Open-weight” models allow developers to build upon and adapt previous work, broadening AI tools’ availability to small companies, researchers, nonprofits, and individuals.

A Report Card for Broadband Projects Funded by the American Rescue Plan
States and localities find themselves in a historic moment in relation to broadband investment.

To Reduce Disability Bias in Technology, Start With Disability Data
When people with disabilities interact with technologies, there is a risk that they will face discriminatory impacts in several important and high-stakes contexts. Disability rights and disability justice activists have a long history of fighting against discrimination that impacts disabled people.

Exacerbating the divide? Investigating rural inequalities in high speed broadband availability
Although the urban–rural digital divide is a globally common phenomenon, less is known about the social determinants of the digital divide within rural and urban areas. Understanding this relationship is important for assessing the equity implications of telecommunication policy given the ongoing and significant public investment into high speed broadband infrastructure. This paper contributes to this discussion by connecting high speed broadband maps in Ireland to measures of social deprivation constructed from detailed population-wide Irish census data collected in 2022.

Broadband Affordability is an Ongoing Challenge for Low-Income Households
A new survey from the Benton Institute for Broadband & Society focusing on low-income Americans shows that affordability challenges are pervasive for low-income households, a problem the Affordable Connectivity Program (ACP) helped alleviate for those most in need. The survey finds that:

Online Health and Safety for Children and Youth: Best Practices for Families and Guidance for Industry
Digital technology use has the potential to both benefit young people’s well-being and to expose them to significant harms. The use of social media and digital technology can provide opportunities for self-directed learning, forming community, and reducing isolation. This can be especially important for youth who are marginalized or experiencing mental distress. This report summarizes the evidence on young people’s use of online platforms and the risks and benefits to their health, safety, and privacy.

Measuring Broadband Policy Success
Although broadband internet access is a functional prerequisite for modern civic and economic life, significant inequities in broadband access remain. The Federal Communications Commission’s most recent report on the state of broadband in America (2021 Broadband Deployment Report) finds that millions of Americans lack access to reliable broadband service, and that millions more must procure broadband service from a local monopolist. U.S.

Working from home, job tasks, and productivity
The COVID-19 pandemic has spurred global change from traditional office-based work to remote work, driven by policy interventions, and resulting in a significant number of employees worldwide transitioning to working from home. Existing research presents conflicting evidence regarding the relationship between remote work and productivity. However, few have examined the specific mechanisms through which remote work affects productivity.