Research

In this paper we study the role of Video on Demand services (VOD) as drivers of broadband adoption. We developed a worldwide database of VOD services launch by country since 2012 (including Netflix, Amazon Prime, Apple TV+, Disney+, Paramount+, and HBO Max) and explored their contribution as contributors to broadband adoption during the period. Our results confirm that VOD services have been a key contributor to the increase of broadband connectivity, also helping to narrow down the digital divide especially in developing nations.

In late 2023, U.S.

This study examines the content and layout of the proposed broadband consumer disclosure labels mandated by the U.S. Federal Communications Commission (FCC). Our large-scale user study identifies key consumer preferences and comprehension factors through a two-phase survey of 2500 broadband internet consumers. Findings reveal strong support for broadband labels, but dissatisfaction with the FCC's proposed labels from 2016. Participants generally struggled to use the label for cost computations and plan comparisons.

In 2020, we manually checked availability of more than 11,000 addresses using Federal Communications Commission (FCC) Form 477 data as the “source of truth.” Based on the results, we estimated that as many as 42 million Americans did not have the ability to purchase broadband internet at the time. Since then, quite a bit has changed.

Alongside their transformative potential for good, artificial intelligence (AI) systems also pose risks of harm. These risks include inaccurate or false outputs; unlawful discriminatory algorithmic decision making; destruction of jobs and the dignity of work; and compromised privacy, safety, and security.

According to a new Pew Research Center survey, overall, 54 percent of Americans say artificial intelligence programs that generate text and images, like ChatGPT and DALL-E, need to credit the sources they rely on to produce their responses. A much smaller share (14%) says the programs don’t need to credit sources. Generative AI programs work by reviewing large amounts of information, such as the works of an artist or news organization. That allows them to generate responses when users ask questions.

It’s been more than a year since ChatGPT’s public debut set the tech world abuzz. And Americans’ use of the chatbot is ticking up: 23 percent of US adults say they have ever used it, according to a Pew Research Center survey conducted in February 2024, up from 18 percent in July 2023. The February survey also asked Americans about several ways they might use ChatGPT, including for workplace tasks, for learning and for fun.

In a household-based assessment of digital needs conducted by the University of Liverpool, parents and young people defined what is ‘enough’ for a household with children to feel digitally included. Respondents considered devices and internet services, basic functional skills, and critical skills. This Minimal Digital Living Standard (MLDS) includes:

CoBank's report reviews why the wireless and cable industries consolidated, and assess what could happen in the rural broadband market. Findings include:

Created by Congress in 2020 and renewed in 2021, the Affordable Connectivity Program (ACP) is helping 23.3 million households afford internet access. But funding for ACP—the largest, most successful internet affordability program in US history—is set to expire on May 30, 2024. This week, President Joe Biden proposed short- and long-term funding solutions in his budget. And a House bill to provide funding through the end of 2024 had 180 cosponsors in the House of Representatives.