Research

A look at how Historically Black Colleges and Universities (HBCUs) are using Connecting Minority Communities Pilot Program funding to impact the students, faculty, staff, and residents in the communities that they serve. According to a 2021 report by McKinsey & Company, 82% of HBCUs are located in broadband deserts. The National Telecommunications and Information Administration’s funding for minority communities intends to elevate community partners and work toward closing deep-rooted digital divides.

This white paper ultimately represents the story of how our newly formed office found an efficient and effective way to address the digital divide in our community through the development of a novel local benefit program, as told by our associate Augusta Groeschel-Johnson.

Elon University’s Imagining the Digital Future Center conducted a two-pronged study in late 2023 to develop an outlook for the impact of artificial intelligence on individuals and societal systems by 2040.

In December 2023, the Federal Communications Commission conducted a survey of Affordable Connectivity Program (ACP) recipients to enhance its understanding of the program's impact and how the end of the program may impact access to broadband services. Survey respondents were also given the opportunity to submit written responses to questions about how losing ACP support would impact them.

Recently, we surveyed over 1,700 Affordable Connectivity Program (ACP) enrollees who use the Providers app about what the broadband benefit has meant to them and how their lives will change if it expires. Here’s what we found:

In a globalised world where the internet transformed our earth into a small village, the global South is left lagging. Internet accessibility remains a major hurdle facing a large proportion of people in the global South. The situation in Sudan is no exception. In the light of the economic instability, political turmoil and the United States-led economic sanctions imposed on Sudan, internet accessibility and making beneficial use of the internet are a real challenge, especially for women. This research explores the barriers to women’s access to and use of the internet in Sudan.

A new Pew Research Center study matching the survey responses and on-site behaviors of US adult TikTok users finds that a minority of avid posters create the vast majority of content on the site. And most users post seldom, if at all—instead using TikTok primarily to view and consume content made by others. Among our key findings about how the American public is using TikTok:

In 2021, Congress created the Affordable Connectivity Program, a program that is helping eligible low-income households afford high-speed internet, and allowing them to stay connected with family, work, healthcare resources, and more. The program provides a discount of up to $30.00 per month toward internet service.

The vision of the Digital Equity Plan for Hawaiʻi will be the overarching guide that will steer the direction of all strategies, objectives, and actions in this plan. As remote work, online learning, telehealth services, and virtual interactions became essential, individuals and communities faced immense obstacles getting digitally connected. These challenges will continue without high quality Internet access, adequate tools, and the necessary digital literacy skills.

Small rural broadband providers are seeing average customer lifetime value (CLV) of just over $5,000, according to a new report from the National Rural Telecommunications Cooperative (NRTC). The report is based on a survey of NRTC’s rural broadband provider members. The survey had 84 respondents, including traditional telecom providers as well as electric cooperatives that offer broadband. About one-quarter of respondents have less than 2,000 subscribers, while another quarter have more than 15,000 subscribers. Other interesting provider metrics include: