'$30 Goes a Long Way': SNAP Households and the Affordable Connectivity Program

Recently, we surveyed over 1,700 Affordable Connectivity Program (ACP) enrollees who use the Providers app about what the broadband benefit has meant to them and how their lives will change if it expires. Here’s what we found:

• Nearly one-quarter of low-income households surveyed said that they would stop internet services altogether if ACP funding were to expire.
• Survey respondents use the internet for essential everyday activities, including work/job opportunities (44%), education (40%), health care (41%), online banking (48%), accessing government services (53%), finding food (33%).
• 58% of respondents say that affording internet access is at least somewhat difficult, even with the ACP.
• 60% of respondents are first-time subscribers to internet service through the ACP.

The takeaway is clear: Unless the ACP is extended, families will have to make impossible tradeoffs between essential expenses or lose internet services altogether.