Research

One of the big takeaways from our previous Internet Usage Report was how much the COVID-19 pandemic changed the way that people used the internet. In contrast, perhaps the biggest takeaway of this 2024's survey is how little things have changed.

Residential fixed broadband internet access in the United States (US) has long been distributed inequitably. These inequities remain the subject of significant focus for both researchers and policymakers alike, as taxpayers have invested hundreds of billions of dollars over the past several decades to address these broadband-related challenges. This paper evaluates the efficacy of the Connect America Fund (CAF), a key policy intervention aimed at addressing disparities in US internet access.

Ninety-two percent of jobs across all U.S. industries require some level of digital skills, the National Skills Coalition estimated in a 2023 study.

Lifeline and the now defunct Affordable Connectivity Program have helped millions of families afford Internet services that support online learning, remote work, and access to telehealth, among many other uses linked to social and economic wellbeing. However, individuals and families entitled to receive these benefits often have to navigate a complex web of procedures to demonstrate eligibility, enroll in the program and receive services.

Investments in high-speed broadband have received considerable attention from policymakers and researchers. Governments are committing to increasing available internet connection speeds through massive public investments. These policies are motivated by arguments according to which improvements in broadband connections play an important role in fostering productivity, economic growth, innovation, and knowledge.

This report examines topics related to the  National Telecommunications and Information Administration's Tribal Broadband Connectivity Program (TBCP) including: (1) grants that reached Tribes that had not received previous federal broadband support; (2) the extent to which NTIA provided support to recipients on financial sustainability; and (3) the extent to which NTIA provided recipients with technical assistance in the environmental review process. Tribal leaders have hailed the TBCP as a once-in-a-generation opportunity to close the digital divide on their lands, areas that have long lag

More than four years after the start of the Covid-19 pandemic, what do we know about how meetings have (or haven’t) gotten back to “normal,” particularly amid calls back to the office? An analysis of 40 million virtual meetings from 11 organizations suggests that some habits, like using virtual meeting options even when in the office, are sticking. Further, data shows that meeting participation and camera usage correlates with retention.

Open networks apply proven cloud concepts to the networking domain while enabling components to be sourced from a broad ecosystem of vendors. To understand operator progress towards open networks, Analysys Mason surveyed 50 leading Tier-1 operators worldwide between December 2023 and January 2024, and benchmarked operator progress from a vision/strategy perspective and a technical perspective. Findings included:

American Indian and Alaska Natives living in tribal areas have among the nation’s lowest rates of high-speed internet access in the United States.