Research

Working from home, job tasks, and productivity

The COVID-19 pandemic has spurred global change from traditional office-based work to remote work, driven by policy interventions, and resulting in a significant number of employees worldwide transitioning to working from home. Existing research presents conflicting evidence regarding the relationship between remote work and productivity. However, few have examined the specific mechanisms through which remote work affects productivity.

Information Access Practices

Access to information is riding a turbulent sea of costs, technology shifts, and ever-rising requirements for digital connectivity. Although the notion of information as a foundation of democracy seems commonplace in the United States, it took the COVID-19 pandemic to drive home the disarray of access around the country and across the globe. The broader subject of the “digital divide” has received a lot of attention as a proxy for ideas around digital access. Understanding of the divide has evolved alongside the internet itself.

Framing Access: Digital Navigators and Libraries

To explore the expanding role of libraries in providing internet access and promoting digital literacy, this article examines ten libraries in one state that developed Digital Navigator programs. Representing a mix of small and rural as well as metropolitan and large libraries, the libraries’ efforts offer a different philosophy in dealing with digital divide factors. This research investigates how libraries launched Digital Navigator programs, the processes behind developing them, and how they reflect notions of information access.

Evaluating the FCC’s $10 Billion Gamble: Successfully Accelerating Access to Spectrum in Auction 107

This research analyzed how much bidders in the record-breaking C-Band spectrum (3.7–4.2 GHz) auction were willing to pay for earlier access to frequency rights and the policy implications of the incentive system employed by the Federal Communications Commission to clear the band on an accelerated timeline. The analysis found that bidders paid 20.7 percent more on average for licenses available two years earlier with no subsequent legal challenges.

Becoming an Internet Policy Conference: A Retrospective on TPRC

The period from the mid-1990s to the mid-2000s saw the transformation of information and communication infrastructure. In the same period, TPRC evolved from a narrower focus on conventional telecommunications and information policy to “The Research Conference on Communications, Information, and Internet Policy.” Through the lens of interdisciplinary work on Internet policy and intersecting TPRC activity, this retrospective describes an arc of change that began at the 1994 TPRC and continued for about a decade.

Universal Access and Its Asymmetries: The Untold Story of the Last 200 Years

In March 2021, President Biden announced the American Jobs Plan, a precursor to the Infrastructure Investment and Jobs Act designed to kick-start the U.S. economy amid the global coronavirus pandemic. As part of the announcement, the President made a prophetic statement: “broadband is the new electricity.” Comparing the Internet and electricity connected the dots between a centuries-long experiment in universal access.

The Four Steps to Successfully Navigating Complex Permitting Processes

As society continues to expand our digital universe, the development of broadband infrastructure has never been more vital. The permitting processes required by federal, state, and local agencies play a crucial role in ensuring that broadband projects meet regulatory standards and serve the public interest.

Peak Seasons, Peak Injuries: Amazon Warehouses Are Especially Dangerous During Prime Day and the Holiday Season—and the Company Knows It

On July 16 and 17, 2024, Amazon will hold its annual Prime Day event, where it discounts products for Amazon Prime subscribers. The event is a major source of revenue for the company, but Prime Day is also a major cause of injuries for the warehouse workers who make it possible.

Impact of the Discontinuation of the Affordable Connectivity Program

In a meeting with officials at the Federal Communications Commission, Recon Analytics shared results of a survey of 4,000 consumer mobile and 4,000 home internet consumers.

BEAD Program Surety Bond Information Kit

This first-of-its-kind kit includes bond forms to address the National Telecommunications and Information Administration (NTIA) announcement to accept surety bonds as an additional form of security in lieu of letters of credit (LOCs) for the  Broadband Equity, Access, and Deployment (BEAD) Program. The National Association of Surety Bond Producers (NASBP) and the Surety & Fidelity Association of America (SFAA) formed a surety working group to develop performance bond forms and model language to facilitate the use of surety bonds to meet BEAD Program security requirements.