Research

Launched in June 2020, the Chicago Connected program provided a bridge to learning for more than 64,000 Chicago Public Schools students who didn’t have the connectivity or speed to access their remote lessons from home. An inspiring commitment on the part of Chicago’s philanthropy, business, government and nonprofit sectors, Chicago Connected has been replicated in cities across the country and is the national model for bridging the urban digital divide.

States differ in how they manage broadband deployment and which agencies or offices they task with identifying challenges, charting goals, and encouraging investment. Some states have a centralized office responsible for managing or coordinating broadband efforts. In others, multiple agencies have jurisdiction over broadband. More than half of states have established dedicated funds to support deployment of high-speed internet, and many have developed goals, plans, and maps for expansion of access.

The Consortium for School Networking's 2021 report  includes IT leadership and infrastructure findings to give school districts and policymakers a holistic understanding of the K-12 technological landscape. This year’s 10 top findings are:

1. Efforts to expand broadband access outside of school have increased dramatically. In 2020, 51 percent of district tech leaders provided off-campus internet services, but in 2021, that nearly doubled to 95 percent.

This report on the connection between access to broadband and labor force participation across all US metro areas finds that:

States throughout the country have created programs to expand broadband connectivity for their residents.

At least in the state of Virginia, counties are rural, yet they have been left out of the design of broadband deployment and the conversation around rural broadband. Nevertheless, they are a crucial part of the local broadband story, and their support can go a long way in bridging the digital divide. In this article, we offer preliminary analysis of a question about broadband deployment.

When COVID-19 hit, many people began working, going to school, and living much of their lives from home. The Internet was a gateway to the world. This article uses data from Internet speed tests, consumer complaints, search engine optimization tools, and logs of Internet use from public libraries to understand the effects of the pandemic on Internet use and performance. Despite reports that the Internet handled the surge in traffic well, we find that complaints about Internet speed nearly tripled, and performance was degraded.

The COVID-19 pandemic has vividly demonstrated the disadvantages of lacking home internet service. One in four (4) households in New York State do not have a foundational tool for internet connectivity – a wireline high-speed internet subscription for their home. These gaps are more pronounced for low-income New Yorkers, older adults, and communities of color. The following data shines a light on access to digital tools in New York State using 2019 American Community Survey data. Key datapoints are as follows:

Some 15% of home broadband users in the US say they have had trouble paying for their high-speed internet service during the coronavirus outbreak. That includes 34% of those with household incomes of less than $30,000 a year. A quarter of home broadband users with annual household incomes ranging from $30,000 to just under $50,000 say they have had trouble doing so in the pandemic, as have roughly one-in-ten (8%) with household incomes ranging from $50,000 to $74,999. There are also differences by Americans’ educational attainment.

Smartphone ownership (85%) and home broadband subscriptions (77%) have increased among American adults since 2019 – from 81% and 73% respectively. Though modest, both increases are statistically significant and come at a time when a majority of Americans say the internet has been important to them personally. And 91% of adults report having at least one of these technologies. A Pew Research Center survey also finds that some Americans have difficulties when trying to go online.