Cox Continues Commitment to Digital Equity with Low-Cost Internet as Federal Government ACP Closes

The projected end of the federal government's ACP (Affordable Connectivity Program) will leave many low–income households looking for affordable internet options. Nearly 23 million people nationwide rely on the $30 subsidy ($75 for tribal land) to defray the cost of internet service or secure internet service for free. Unfortunately, the federal government has only funded ACP through April and is expected to lapse in May. Since the beginning of 2024, Cox has been reaching out to customers impacted by the loss of ACP to ensure they are aware of available affordable internet plans and customizable offers. For more than a decade, Cox has championed digital equity for qualifying low-income households through the following programs and initiatives:

• Connect2Compete Internet Plan - a $9.95 per month service for families with a child in grades K-12 in the home, who participate in the National School Lunch Program or other select federal programs such as SNAP.
• ConnectAssist Internet Plan – a $30 per month service for low-income households that participate in select government programs such as SNAP, Medicaid, Public Housing, Pell Grant and others. This program is available to all Cox customers currently receiving the ACP benefit as well as those who meet the eligibility criteria for ACP.
• All Cox-sponsored internet programs feature no credit checks, no deposit and no Wi-Fi modem rental fees. Further, customers will enjoy unlimited data and access to 4 million Wi-Fi hotspots.
• Customers can choose to enhance their digital proficiency through the Cox Digital Academy, as well as access discounted personal computers.