Frontier users must pay “rental” fee for equipment they own until December

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Broadband and TV providers can keep charging "rental" fees for equipment that customers own themselves until Dec 2020, thanks to a Federal Communications Commission ruling that delays implementation of a new law. A law signed by President Donald Trump in Dec 2019 prohibits providers from charging device-rental fees when customers use their own equipment, and it was originally scheduled to take effect on June 20. This law will help Frontier customers who have been forced to pay $10 monthly fees for equipment they don't use and, in some cases, have never even received. But the law gave the FCC discretion to extend the deadline by six months if the commission "finds that good cause exists for such an additional extension," and the FCC has done just that. The FCC ruling on April 3 [which we didn't notice at the time] extends the deadline to Dec 20, 2020 and says that providers need more time to comply because of the coronavirus pandemic.


Frontier users must pay “rental” fee for equipment they own until December