NYC Corrections Department Expands Inmate Tablet Program

The New York City Department of Correction (DOC) has increased its use of tablets for individuals in custody since the start of the COVID-19 pandemic to keep individuals connected to important resources, and plans are in place to continue to expand on the program even more. Tablets have proven to be a useful tool in improving behavior, offering classes and even as a substitute for the in-person visits curtailed by the pandemic. What initially started as a pilot program has since been expanded to allow the majority of inmates in DOC facilities to have access to a tablet. Frances Taormina, director of program management at DOC, noted that while the tablets were originally piloted as an incentive for good behavior, the positive impact of the devices was quickly realized by both individuals and staff. According to First Deputy Commissioner Stanley Richards, ensuring people in custody have the proper access to resources and tools will help to ensure that they are contributing members of society upon release and will help to prevent them from returning to custody. Technology, he said, is both a re-entry and prevention approach.