Public Knowledge Welcomes FCC Action to Offer Broadband Subsidies for Struggling Families

Despite having just 60 days to create rules for the Affordable Connectivity Program, the Federal Communications Commission’s Report and Order represents an impressive effort to protect consumers. The rules deftly balance the tricky transition from the Emergency Broadband Benefit to the Affordable Connectivity Program by preventing the most vulnerable consumers from experiencing bill shock while maintaining the ease of enrollment for those who have demonstrated their ability or desire to pay for broadband. Unfortunately, although device access remains key to closing the digital divide and increasing enrollment in the Affordable Connectivity Program, the device discount component of the Emergency Broadband Benefit has been underutilized due to limited provider participation. The FCC missed an important opportunity to improve this component by not encouraging providers to partner with manufacturers, refurbishers, and retail outlets to distribute devices. Regardless of the Emergency Broadband Benefit’s few shortcomings, we commend the FCC for handling such a critical issue with efficiency and finesse. We look forward to working with the agency to help everyone get—and keep—their broadband connection.”