Digital navigators ensure digital inclusion

Portland Community College (PCC) has recently welcomed 14 digital navigators to facilitate greater technological accessibility for its students. A digital navigator serves as a specialized guide focused on helping individuals bridge their digital skills gaps and achieve greater confidence in the use of technology. Situated within the PCC libraries and tutoring centers, these professionals are tasked with overseeing a comprehensive digital inclusion agenda. Their scope of services ranges from facilitating home internet connectivity and identifying affordable computing devices, to enhancing students’ overall digital literacy. This program represents a committed step towards ensuring that every student and community member has equitable access to technology and the skills needed to use it effectively. This is part of a larger, national effort to ensure equity in addressing the technology needs of underserved populations.