FCC Launches Benefit to Ensure Survivors of Domestic Violence Are Eligible for Lifeline Phone and Internet Discounts

During Digital Connectivity and Lifeline Awareness Week, the Federal Communications Commission announced the implementation of a key provision of the Safe Connections Act that will help survivors of domestic violence, human trafficking, and related crimes get discounted phone, internet, or bundled services through the FCC’s Lifeline program. Survivors can now make a request with their service provider to separate their mobile phone lines from family plans where the abuser is on the account.  Impacted survivors experiencing financial hardship can also receive up to six months of emergency Lifeline support. Domestic violence survivors can participate in the Lifeline program if they provide proof of a line separation request and are experiencing financial hardship.  Survivors can confirm their financial hardship by providing documentation showing that they participate in a qualifying program or by self-certifying to their participation in such a program. Qualifying programs include the existing Lifeline eligibility programs or the Safe Connections Act-specific categories:

• If household income is at or below 200% of the Federal Poverty Guidelines;
• Enrollment in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC);
• Enrollment in the Free and Reduced-Price School Lunch or Breakfast program; or
• Received a Federal Pell Grant in the current award year.

For more information, visit the Survivor Benefit page.