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Communications-Related Headlines for November 4, 2003

E-GOVERNMENT
Aussies Do It Right: E-Voting
City Seeks Help Coloring the Howard St. Bridge

TELEPHONY
AT&T May Face Fine for Telemarketing

SPECIAL FEATURE: E-GOVERMENT FOR ALL CONFERENCE, DAY 1
Connecting Research with Policy and Practice
Federal E-Government Initiatives in the US
International Perspectives on Achieving E-Government for All

Note: During the two weeks of the E-Government for All conference (November
3-14), the Headlines team will include highlights from the ongoing
conference sessions, along with our usual headlines. We hope you find the
additional summaries useful. For more information on the conference, please
visit http://www.egov4all.org.

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E-GOVERNMENT

AUSSIES DO IT RIGHT: E-VOTING
The United States could take a lesson from Australia when it comes to
electronic voting machines. The Aussies addressed security concerns by
making e-voting software completely open to public scrutiny. Though designed
by a private company, the system was based on specifications set by
independent election officials, who posted the code on the Internet for the
public to review. The reaction was positive, and a few people wrote in to
report bugs. Additionally, the electoral commission hired an independent
verification and validation company to audit the code. Australia's
Electronic Voting and Counting System (eVACS) runs on Linux, the popular
open-source operating system available on the Internet. In order to keep
expenses down, eVACS does not provide a voter-verifiable receipt. However,
Matt Quinn, lead engineer on the project, thinks that all e-voting systems
should offer a receipt. The issues of voter-verifiable receipts and secret
voting systems could be resolved in the United States by a bill introduced
in the House of Representatives last May. The bill would force
voting-machine makers nationwide to provide receipts and make the source
code for voting machines open to the public.
SOURCE: Wired; AUTHOR: Kim Zetter
http://www.wired.com/news/print/0,1294,61045,00.html

CITY SEEKS HELP COLORING THE HOWARD ST. BRIDGE
Through a poll on the Baltimore, Maryland city government website, Mayor
Martin O'Malley is asking citizens to settle an artistic dispute. At issue
is the color that the city will paint the 1,000-foot long Howard Street
Bridge, one of Baltimore's most visible structures. The bridge is the last
to be painted as part of the "Gateway of Color to Baltimore" project, whose
color scheme was devised by artist Stan Edmister. Mayor O'Malley does not
like was he calls the "God-awful" color scheme of rust brown, green and blue
with a splash of yellow. He prefers a Kelly green arch. Fred Lazarus IV,
president of the Maryland Institute and an authority on urban landscapes,
said, "Stan understands how all the colors hold up and the relationships
among the bridges. The mayor doesn't really understand how the color palette
relates to structure and function." O'Malley will abide by the results of
the Internet poll, located at www.Baltimorecity.gov.
SOURCE: Baltimore Sun; AUTHOR: Jamie Stiehm
http://www.sunspot.net/news/local/bal-md.bridge29oct29,1,6275429.story

TELEPHONY

AT&T MAY FACE FINE FOR TELEMARKETING
Yesterday, the FCC proposed to fine AT&T $780,000 for breaching the recently
enacted legislation mandating that companies cannot telephone consumers that
have registered with the federal "do-not-call" list. Officials say the FCC
found that AT&T made calls to 29 consumers on 78 occasions after those
consumers had asked company solicitors not to call them again. The agency
proposed a $10,000 fine for each call. This would be the first action taken
against telemarketers for making calls to homes against consumer's wishes,
and more actions are to come, say government and industry officials. "We're
actively working on several potential matters, and if we find violations,
you can expect serious and swift enforcement actions," said David H.
Solomon, head of the FCC's Enforcement Bureau. Consumers have filed 56,000
complaints with the FCC and the Federal Trade Commission since October 1.
SOURCE: Washington Post; AUTHOR: Caroline E. Mayer
http://www.washingtonpost.com/wp-dyn/articles/A59919-2003Nov3.html

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E-Government for All:
Our free virtual conference is now open!
Over 900 participants from 68 countries registered so far!
Information and registration: http://www.egov4all.org/

CONFERENCE SUMMARY, DAY 1:

CONNECTING RESEARCH WITH POLICY AND PRACTICE
Invited Speakers:
Darrell West, Taubman Center for Public Policy, Brown University
John B. Horrigan, Senior Research Specialist, Pew Internet & American Life
Project

Darrell West kicked off the discussion by summarizing the findings from his
recent report, E-Government and Accessibility: Highlights from a National
Survey. "[D]espite the extensive progress made in upgrading government
offerings, several pressing policy issues remain for government officials,"
he said. "For example, not all Americans are sharing in the fruits of
technology. In addition, individuals who are visually or hearing impaired or
face other physical challenges do not have the same access to online content
as the non-disabled. This limits the utility of digital government and
denies the advantages of e-government to large populations of American
society."

John Horrigan presented survey results on how Americans are using
e-government services. "About 56% of all Americans ... contacted government
in the past year," he said. "80% of those with a college education did this,
compared with 44% of high school graduates. And whites were more likely to
say they contacted government than non-Whites (by a 58% to 48% margin). As
for which Internet users use e-government, those who have more online
experience are the heavy e-gov users. 78% of online users with 6 or more
years of online experience visited a government Web site in the past year,
compared with 42% of new internet users (those online for a year or less).
Online experience tends to be associated with education and income."

Elizabeth Gorgue, e-Government "evangelist" for the County of Santa Clara,
California, jumped in the conversation to talk about what she called "huge
opportunities for online 'e-democracy.'" Citing the potential of federal
websites like the Regulations.gov site, Gorgue suggested that government
portals could do a better job at highlighting documents most requested by
citizens, allow them to sign up for email alerts based on personal interest
and enable peer-to-peer comments on proposed legislation.

FEDERAL E-GOVERNMENT INITIATIVES IN THE U.S.
Invited Speaker:
David Kitzmiller, Federal Communications Commission (FCC)

Achieving access for all is a multi-dimensional challenge for all
e-government initiatives. Panelist David Kitzmiller, FCC webmaster,
described how the FCC focuses on five approaches to improve accessibility:
design, content, people (users), systems and interaction with the public.
Besides focusing on these key elements, the FCC also presents policies on
the website that address standards of customer service, website maintenance
& schedules, privacy, security notices, information quality guidelines,
freedom of information act notice for electronic records and information
about required plug-ins, players and readers. "Our challenge is to make our
web site readable, useful, useable, efficient, effective, interactive and
informative for all citizens," Kitzmiller said, "including traditionally
underserved communities such as people with disabilities, people in rural
and tribal areas, older adults, people with low-literacy, non-English
speakers and people from a variety of backgrounds and educational levels."

Andy Carvin, senior associate at the Benton Foundation and program chair of
the conference, asked Kitzmiller about the greatest barrier to website
accessibility."Is it mostly a technical challenge?" he asked. "Is it an
internal communications challenge (ie, getting all internal contributors to
the website to think about accessibility and readability issues)? Is it the
sheer size of the website?" Kitzmiller answered that the challenge is mostly
technical, but it's also related to the sheer size of the website. Carvin
then posed to local, state, and federal webmasters participating in the
conference if technical challenges or other issues are more of an obstacle.
Elizabeth Gorgue responded: "We take accessibility very seriously, and look
at it on 3 dimensions: i) accessibility for persons with disabilities; ii)
accessibility for residents lacking a home connection to the Internet; and
iii) accessibility for persons with limited English proficiency."

"In the beginning, the legal issue certainly got our attention, but from
what I have seen at the FCC and at agencies across the US Federal
Government, It's my belief that there really IS a broad understanding of the
importance of accessibility and readability," Kitzmiller continued.

INTERNATIONAL PERSPECTIVES ON ACHIEVING E-GOVERNMENT FOR ALL
Invited Speakers:
Pablo Bermudez Mogni, Executive Director, Information Society for the
Americas
Vikas Nath, United Nations Development Program (UNDP)
Judy Brewer, W3C Web Accessibility Initiative

Pablo Bermudez opened the session by summarizing the challenges and
opportunities presented by the information society. "Less favored sectors
like the rural populations, poor sectors, ethnic groups and people with
physical disabilities are not taken into account when these strategies are
designed and executed," he explained. He stated that governments have a
unique opportunity to improve customer service and the competitiveness of
their countries, to consolidate truly equitable and participative
democracies, and to produce intelligent, efficient and honest public
servants.

Vikas Nath of the United Nations Development Program then gave a brief
overview of digital governance. He promised to discuss several innovative
models of e-governance that have emerged and are evolving to change the way
information is distributed in society.

Next, Judy Brewer from the W3C Web Accessibility Initiative (WAI) invited
participants to visit some online slides that focused on WAI's work on
developing accessibility guidelines. Judy also provided some discussion
questions for thinking about the potential impact of standards harmonization
or fragmentation on the pace of making the Web accessible. "Can adoption of
the same set of Web accessibility guidelines across different countries,
states, and provinces actually accelerate the process of making the Web
accessible, by creating a unified market for Web authoring software
developers to respond to?" she asked.

In the discussion, Greg Benson of the New York State Forum asked for views
on whether e-government's focus on efficiency and cost cutting might eclipse
the considerations for making government websites fully accessible. Donald
Straus raised questions about the use of multiple languages on websites and
in email discussions: "Should multi-languages be accepted only in
international discussions? And if only a single language, how to choose it?"
Andy Carvin replied by extending the topic to its e-government implications,
particularly for a country such as India, where many languages are spoken.
"Perhaps the more important question is what multi-lingual content, if any,
is appropriate for your particular audience," he said. "The challenge, of
course, comes in communities with populations made up of many language
groups. In California, for example, it would be a worthwhile start to
provide information in English and Spanish. But what about the large
populations of Cambodians, Armenians, Iranians, Vietnamese, Hmong, etc that
also happen to live there? Is it realistic for a government to provide
content in _every_ major language group for a multi-lingual population?
Where do you draw the line?"

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Communications-Related Headlines for November 3, 2003

E-GOVERNMENT
E-Government for All Conference Kicks Off with Bruce James Keynote
Commentary: Sexing Up E-Government
BBC Offers Power to the People

DEMOCRACY
Scholar Richard Neustadt Dead at 84

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E-GOVERNMENT

E-GOVERNMENT FOR ALL CONFERENCE KICKS OFF WITH BRUCE JAMES KEYNOTE
Bruce James, Public Printer of the United States and CEO of the US
Government Printing Office (GPO), kicked off the E-government For All online
conference (www.egov4all.org) with a virtual keynote. "Printing, the
predominant means for information exchange for centuries, has been
superceded by electronic information technologies, which now are the
preferred mechanism for producing and accessing government information,"
James explained. He said the GPO must adapt if it is to continue carrying
out the core mission to keep America informed. Within five years, James
expects that 95 percent of GPO-published titles will be online. The GPO has
worked to address disability access, he said, especially to ensure that the
GPO's online portal complies with section 508 of the Rehabilitation Act. The
GPO is collaborating with the library and information sciences community,
the private sector, other government agencies and Congress about developing
a plan to address these issues. This Wednesday, November 5 at 2pm EST (7pm
GMT), James will participate in a live bulletin board chat for the
conference. Participants may pre-submit questions for him by emailing
egovinfo( at )groupjazz.com with the subject line "Bruce James question."
SOURCE: Benton Foundation
http://www.egov4all.org/

SEXING UP E-GOVERNMENT
[Commentary] The UK may be able to learn from successful e-government
efforts in countries such as the United States and Singapore, writes Alfred
Hermida of the BBC. Santa Clara County, California, revamped its website and
now receives more than a million page views per day. The new site seamlessly
offers services from 50 different county departments in a one-stop shop. "We
looked at what people needed when something happened in their lives," said
Satish Ajmani, the county's chief information officer, "like getting married
or being involved in a car accident." "You absolutely have to think about
the customer and what the customer wants," added Liz Gorgue, the county's
self-declared e-government evangelist. In Singapore, the government hired
marketing experts to sell the benefits of e-government to the public. "That
is so far ahead from what we've seen here [in the UK]," said Coenraad van
der Poel of EzGov Europe. The Santa Clara experience suggests the need for a
culture change in government. "You need a strategy for e-democracy," said
Mr. Ajmani. "You need to get the public involved in decision-making. This
takes a very long time for elected people to be comfortable with."
SOURCE: BBC News; AUTHOR: Alfred Hermida
http://news.bbc.co.uk/2/hi/technology/3228703.stm

BBC OFFERS POWER TO THE PEOPLE
The British Broadcasting Corporation (BBC) has launched iCan, an activism
website that incorporates social networking, content publishing and
campaign-organization tools to encourage civic involvement. The BBC said its
main goal for the site is to fight voter apathy, though at 75 percent voter
turnout, the UK far surpasses US election turnouts. So far, not much is
happening on the site, which is focused on local politics, with starter
issues such as maternity rights, street cleaning and bicycle lanes. But some
Brits categorize those concerns under "minutiae." Within a week of iCan's
launch, links to a spoof page called iCan't began popping up in blogs.
Richard Kirkcaldy, creator of the iCan't page, doubts the BBC's ability, as
a government-owned entity, to objectively manage the site's issues. Some
citizens wonder what will happen when national campaigns get started and how
the BBC will handle potentially divisive campaigns, such as those against
the war in Iraq.
SOURCE: Wired AUTHOR: Kari L. Dean
http://www.wired.com/news/print/0,1294,60994,00.html
iCan website:
http://www.bbc.co.uk/dna/ican/

DEMOCRACY

SCHOLAR RICHARD NEUSTADT DEAD AT 84
Richard E. Neustadt, the noted presidential adviser, scholar, historian and
founder of Harvard's Kennedy School of Government, died this Saturday at age
84. The historian injured himself in a fall about a week ago and his health
rapidly declined, according to Neustadt's wife. "He was a very vigorous man,
intellectually sharp as a tack and obviously one of America's pre-eminent
presidential historians and adviser to presidents," says former Labor
Secretary Robert Reich. "He leaves behind not only a significant body of
work, but a generation of students who learned about politics and presidency
and the excitement of political involvement." Neustadt was one of the first
scholars to understand the nature of presidential power, Reich continues. He
viewed presidential power as not mere authority, but authority that has to
be utilized. "Professor Neustadt spent a lifetime advancing the public
understanding of the American presidency," former President Bill Clinton
said in a statement. "I am grateful for the friendship and wise counsel he
gave to me."
SOURCE: CNN; AUTHOR: Associated Press
http://www.cnn.com/2003/US/Northeast/11/02/obit.neustadt.ap/index.html

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Communications-Related Headlines for October 31, 2003

*** The Ghost and Goblins Halloween Edition ***

E-GOVERNMENT
E-Government in South Africa: Why Are We Waiting?
Helping Hand for UK E-Government

INTERNET
Commentary: The New Road to the White House

EDTECH
Cyber Security for the Digital District

WORLD SUMMIT ON THE INFORMATION SOCIETY
Commentary: Defending the Net from the UN
No Decision Yet on US Leader for WSIS

IN CASED YOU MISSED IT...
Scientist Debate Solar Flare-Halloween Connection

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E-Government for All:
Take part in our free virtual conference beginning on Monday!
Over 700 participants from 55 countries registered so far!
November 3-14, 2003
Information and registration: http://www.egov4all.org/

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E-GOVERNMENT

E-GOVERNMENT IN SOUTH AFRICA: WHY ARE WE WAITING?
South Africans have been waiting almost a year for phase one of their
national e-government rollout, in which the government would consolidate
information and existing services, then establish a call center and portal
to allow citizens to access this information. "There is progress, we just
haven't launched yet," explains Jack Shilubane, acting government Chief
Information Officer. Despite administrative delays, Shilubane says the
development work on the project is complete. He attributes the delay to
necessary caution. "Every department has to agree that they offer particular
services," he says. Some municipalities have already launched their enhanced
customer service portals; however, this is not part of the national rollout
and does not fall within the government's definition of e-government. "What
we are doing is integrating all government information on a single portal,"
says Shilubane. "There have been departments, provinces, municipalities that
have been doing e-government projects, and they were started before we
established the gateway. They will ultimately fit into what we are doing."
SOURCE: AllAfrica.com; AUTHOR: Georgina Guedes, Itweb (Johannesburg)
http://allafrica.com/stories/200310300848.html

HELPING HAND FOR UK E-GOVERNMENT
[Commentary] E-government services in the United Kingdom are still a long
way off, so maybe we should be doing it ourselves, argues technology analyst
Bill Thompson. He says e-government initiatives have failed to reach the
promise land, in which departments work together, offering seamlessly
integrated web-based services to citizens. As of now, e-government is a
disparate collection of poorly used services that often fail to meet
people's needs. The Society of IT Managers recently published Better
Connected: Advice to Citizens, a report evaluating government sites in terms
of meeting the needs of users such as providing advice on housing, debt and
health. The report, based on a survey in collaboration with Citizens Advice,
the network of Citizens Advice Bureau, shows that the predicament of
e-government is worst than people think. They tested 10 central government
sites and found that although the sites are filled with information, they
are not well signposted or coordinated with other government sites, so
relevant information is difficult to find. A great website is worthless if
nobody can find it, says Thompson. He points to two successes, though: the
websites VoxPolitics and MYSociety, which are helping transform the
relationship between citizens and state.
SOURCE: BBC News; AUTHOR: Bill Thompson
http://news.bbc.co.uk/1/hi/technology/3230645.stm

INTERNET

THE NEW ROAD TO THE WHITE HOUSE
[Commentary] When the 2004 campaign account is written, it will include a
word never seen in any account of presidential history: blog, says Lawrence
Lessig, professor at Stanford Law School. Blogs (or Web logs), Lessig
writes, are transforming presidential politics. "The blog may be the first
innovation from the Internet to make a difference in election politics," he
says. For the past 50 years the most efficient tool for engaging the public
has been broadcast media, but in the information age, the blog is changing
the engagement landscape. This space, when done right, is a tool for
building community and inspiring action and dialogue. However, the blog
community must be authentic and members must feel they own their space. "A
managed community works about as well as a managed economy," Lessig
continues. He says the challenge is to build community without the community
feeling been built. The Howard Dean campaign is a prime example of how blogs
can be incessantly effective. (Lessig has even had Dean fill in for him on
his own blog while on vacation.) Dean's campaign manager, Joe Trippi,
adopted a method for campaign development that takes inspiration from the
open source movement. Traditional politics would never allow such a thing,
but Lessig says blogs are changing that.
SOURCE: Wired; AUTHOR: Lawrence Lessig
http://www.wired.com/wired/archive/11.11/view.html?pg=5

EDTECH

CYBER SECURITY FOR THE DIGITAL DISTRICT
Last week at the National School Board Association's Teaching + Learning
Conference, the Consortium for School Networking (CoSN) announced a new
national leadership initiative: Cyber Security for the Digital District. The
initiative will provide education technology leaders and policymakers with
strategies and tools that they can use to ensure the privacy of data and the
safe operation of technology within their school districts. CoSN will
develop high-quality, vendor-neutral resources built around the issue of
cyber security. CoSN will explore the topic of cyber security in an upcoming
webcast, free to CoSN members, on November 19. Registration and additional
webcast information can be found at http://www.cosn.org/events/2004.html.
SOURCE: Consortium for School Networking
http://securedistrict.cosn.org/

WORLD SUMMIT ON THE INFORMATION SOCIETY

DEFENDING THE NET FROM THE U.N.
[Commentary] Freedom to access, read, and publish information is one of the
beauties of the Internet, note the editors of the Christian Science Monitor.
But authoritarian governments could try to justify restricting that freedom
during the UN's upcoming World Summit on the Information Society (WSIS). In
December, WSIS will bring together leaders from 185 countries to Geneva to
talk about issues ranging from Internet regulations to Web access for the
poor. If the US is not careful, the editors write, countries like China and
Cuba may try to co-opt the final document and insert language regarding the
right of governments to restrict Internet freedoms. About 60 percent of
participating countries do not have freedom of the press, but do have equal
votes at the meeting. Some governments seek to use national security as an
excuse to filter and censor private media. The US delegation must ensure
that the pre-conference draft of the WSIS document defends basic Internet
freedoms. "The WSIS should uphold Article 19 of the UN Universal Declaration
of Human Rights, which states: 'Everyone has the right to freedom of opinion
and expression; this right includes freedom to hold opinions without
interference and to seek, receive, and impart information and ideas through
any media and regardless of frontiers,'" the editors write.
SOURCE: The Christian Science Monitor
http://www.csmonitor.com/2003/1031/p10s03-comv.html

NO DECISION YET ON U.S. LEADER FOR WSIS
According to the State Department's top telecom official, the Bush
administration has not decided who will lead the US delegation at December's
World Summit on the Information Society in Geneva. Ambassador David Gross,
deputy assistant secretary of state for international communications and
information policy, told industry representatives that the composition of
the US delegation and the US position paper to be presented at WSIS are
still being worked out. At a State Department meeting this Wednesday,
private sector representatives expressed concern that developing countries
might unite on telecom-information technology policy principles at odds with
the Bush administration, potentially leading to a stalemate similar to
September's global trade talks in Cancun, Mexico. Some private sector
parties questioned how US interests would be furthered at the summit. Gross
said he believes WSIS is too important for the United States and industry to
downplay it, even if that means using the conference as a stage to air
differences.
SOURCE: RCR Wireless News; AUTHOR: Jeffrey Silva
http://www.rcrnews.com/cgi-bin/news.pl?newsId=15714

IN CASED YOU MISSED IT...

SCIENTIST DEBATE SOLAR FLARE-HALLOWEEN CONNECTION
Scientists from across the globe gathered in a cornfield at an undisclosed
location in rural Iowa to discuss the potential connection between this
week's massive solar flares and tonight's Halloween celebrations. "We
usually don't get coronal mass ejections (CMEs) on this particular scale at
the end of October," said Dr. David Martensen. "I mean, when was the last
time you saw the aurora borealis on Halloween as far south as Memphis?" One
conference attendee, who only identified himself as "Linus," presented a
lengthy paper on the phenomenon. "Frankly, I'm pretty spooked by the whole
thing," he said following the presentation. "I've been studying
Halloween-related disturbances since the 1960s and I can only attribute this
event to one thing: the reappearance of the Great Pumpkin." Other attendees
were more skeptical. "Great Pumpkin, my foot," snorted one researcher,
appearing at the conference in a vintage Star Wars children's costume with
the words "Darth Vader (tm)" imprinted across the flimsy plastic
breastplate. "It's so obvious the CME was created by a group of homeowners
to discourage children from pulling pranks on houses that don't deliver
enough candy tonight." A final report on the conference is due before the
Thanksgiving holiday, when scientists reconvene to examine the amount of
Internet traffic generated by the exchange of leftover Turkey recipes.
SOURCE: The Benton Headlines Staff -- Happy Halloween, everyone!!!

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Communications-Related Headlines for October 30, 2003

E-GOVERNMENT
US Cyber-Diplomacy Now Up and Running
Slap on the Wrist for UK Government Websites
E-Vote Software Leaked Online

DIGITAL DIVIDE
Reports: Internet Access Soars in Schools, But Digital Divide Still
Exists at Home

TELEVISION
Report: Competition and Subscriber Rates in Cable Television

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E-Government for All:
Take part in our free virtual conference!
650 participants from 50+ countries registered so far!
November 3-14, 2003
Information and registration: http://www.egov4all.org/

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E-GOVERNMENT

US CYBER-DIPLOMACY NOW UP AND RUNNING
A two-year, multi-million-dollar project has propelled US diplomacy into the
electronic age. The goal of the project was to provide Internet access to
all US embassies and consulates. The project was completed last week when
the last unwired mission, the US embassy in Khartoum, Sudan, came online,
says State Department spokesman Richard Boucher. About 44,000 Foreign
Service officers and other embassy staffers at more than 260 diplomatic
missions from Afghanistan to Zimbabwe can now peruse the World Wide Web,
says Boucher. He also says that the project links 224 of the State
Department's posts to classified email and intranet systems. A second
department official says the upgrades cost a total of $207 million and came
with warnings not to use the new capability to download pornography or other
questionable material from the Web. The project was given early priority by
US Secretary of State Colin Powell. "One of the first things (Powell) asked
for was funding to bring the State Department into the modern, electronic
age: indeed, he called for a 'state-of-the-art' State Department," says
Boucher.
SOURCE: Yahoo! News
http://story.news.yahoo.com/news?tmpl=story&ncid=1212&e=7&u=/afp/2003102...
_afp/us_diplomacy_internet&sid=96001018

SLAP ON THE WRIST FOR UK GOVERNMENT WEBSITES
A new study conducted by the Society of IT Management and the charity
Citizens Advice finds that many UK government websites are failing to meet
the public's needs. The report, entitled "Better Connected: Advice to
Citizens," examined websites run by UKonline, the Department of Trade and
Industry, National Health Service Direct and the Department for Work and
Pensions, as well as some 16 local authority websites. Researchers tested
the ability of government websites to provide relevant information in areas
such as benefits, housing, health, debt, legal proceedings and consumer
complaints. "The performance of UKonline as a signpost to e-government
services is disappointing," the report concluded. Adds Martin Greenwood of
Socitm Insight: "For example, there is a lack of advice on consumer debt on
the Financial Services Authority website." Testers found that sites
incorporating search engines such as Google often failed to direct users to
appropriate sites and information when everyday language was used in their
search terms. Additionally, claim forms online were of inconsistent
usefulness and usability.
SOURCE: What PC? (UK); AUTHOR: Lisa Kelly
http://www.whatpc.co.uk/News/1146505

E-VOTE SOFTWARE LEAKED ONLINE
For the second time this year, electronic voting machine code has been
leaked on the Internet. Software used by Sequoia Voting Systems' voting
machines was left unprotected on a publicly available server. The software
code was stored on a FTP server owned by Jaguar Computer Systems, a firm
providing election support to a California county. The software was used to
place ballots on voting kiosks and to store and tabulate results. This type
of security breach means that anyone with minimal technical knowledge could
see how the code works and exploit it says an anonymous computer programmer,
who discovered the unprotected server. The files also contained Visual Basic
script for voting databases that could allow someone to learn how to rig
voting results. Sequoia's voting machines were used in California's
Riverside County for the 2000 presidential election and for last month's
California gubernatorial recall election. "While this breach of security is
grossly negligent on the part of the county's contractor, the code that was
retrieved is used to accumulate unofficial results on election night and
does not compromise the integrity of the official electronic ballots
themselves," wrote Alfie Charles, Sequoia spokesman.
SOURCE: Wired; AUTHOR: Kim Zetter
http://www.wired.com/news/privacy/0,1848,61014,00.html

DIGITAL DIVIDE

REPORTS: INTERNET ACCESS SOARS IN SCHOOLS, BUT DIGITAL DIVIDE STILL EXISTS
AT HOME
Improvements have been made in providing computer and Internet access in
public schools. But according to two new reports released by the US
Department of Education's Institute of Education Sciences, minority and poor
students lack computer access outside of regular school hours. "These
reports are good news and show how much progress has been made in connecting
nearly every school in the nation to the Internet," says Rod Paige, U.S.
Secretary of Education. "But there are still big differences in home
computer use that need to be addressed before we can declare the digital
divide closed." The first report, Internet Access in U.S. Public Schools and
Classrooms: 1994-2002
(http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=2004011), is an annual
department survey conducted to report on the availability and use of
technology in schools. The second report, Computer and Internet Use by
Children and Adolescents in 2001
(http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=2004014), shows that
computer and Internet access has become an important component of
schoolwork, but that a digital divide still exists, especially with access
within the home. "Closing the digital divide will also help close the
achievement gap that exists within our schools," adds Paige.
SOURCE: US Department of Education
http://www.ed.gov/news/pressreleases/2003/10/10292003a.html

TELEVISION

REPORT: COMPETITION AND SUBSCRIBER RATES IN CABLE TELEVISION
US General Accounting Office (GAO) has released a report on issues related
to competition and subscriber rates in the cable television industry. The
report analyzes the FCC's annual cable rate report, finding that it does not
appear to provide reliable information on the cost factors underlying cable
rate increases or on the effects of competition. GAO found that 84 of 100
cable franchises surveyed did not provide complete or accurate accounting of
their cost changes from the year, primarily because the FCC survey lacked
clear guidance. GAO also found that the FCC's classifications might not
reflect current industry conditions. GAO recommends that the Chairman of the
FCC take immediate steps to improve the cable rate survey and review the
commission's process for maintaining the status of effective competition.
The GAO report addresses factors that contribute to increasing cable rates
and concerns that ownership affiliations might indirectly influence cable
rates.
SOURCE: US General Accounting Office
http://www.gao.gov/new.items/d048.pdf

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Communications-Related Headlines for October 29, 2003

E-GOVERNMENT
Govt Website Guidelines Created with Designers, Users in Mind

TELEVISION
Study Links TV Habits to Reading Trouble

INTERNET
Emails, Digital Media Produce Data Mountain
Net's Dark Side Dents UK Broadband

DIGITAL DIVIDE
Survey: US Internet Lagging Behind Other Countries

EDTECH
The Future of Textbooks

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E-GOVERNMENT

GOVT WEBSITE GUIDELINES CREATED WITH DESIGNERS, USERS IN MIND
After two years of research, the US Department of Health and Human Services
(HHS) has published 187 guidelines for effective Web design and organization
of material. Sanjay Koyani, senior usability engineer for HHS, said the goal
is to help government, academic, commercial and other entities create
websites that are based on user research and not personal opinions. The
guidelines cover such issues as accessibility, home page design, site
navigation, writing, graphics and content organization. The HHS guidelines,
Koyani said, should pay off for agencies that need to post information
quickly. "We've listed all the guidelines in rank of importance," he
explained. "You can look at those and focus on what is important." The
guidelines are timely, as governments experience growing demands from the
public for answers to questions and increasing pressure to hold down
overhead costs. Recent estimates show that there are more than 22,000
governmental websites, providing more than 35 million Web pages. More than
60 percent of Internet users in the United States go to a federal Internet
site each year.
SOURCE: Washington Post; AUTHOR: Stephen Barr
http://www.washingtonpost.com/wp-dyn/articles/A26915-2003Oct27.html

TELEVISION

STUDY LINKS TV HABITS TO READING TROUBLE
The Kaiser Family Foundation and Children's Digital Media Centers released a
report on the media habits of children ages six and younger. This study,
based on a random telephone survey of 1,065 parents, found that children's
digital media use can have positive and negative affects on learning
processes. The report found that approximately one-third of children 6 and
younger have TVs in their rooms or live in homes where television is on most
or all the time. "In those 'heavy TV households,' 34 percent of children
ages four to six can read, compared with 56 percent in homes where the TV is
on less often," the report said. The numbers suggest that there may be a
connection between media exposure -- namely television, video games, and the
Internet -- and learning to read. Despite these findings, the report says
reading continues to be a regular part of children's lives. "Almost 80
percent of children six and under read or are read to on any given day, but
children spend an average of 49 minutes with books in a day compared with
two hours and 22 minutes in front of a TV or computer," the report added.
SOURCE: Associated Press; AUTHOR: Siobhan McDonough
http://customwire.ap.org/dynamic/stories/K/KIDS_MEDIA_IMMERSION?SITE=DCT...
ECTION=HOME&TEMPLATE=DEFAULT
Download the report:
http://www.kff.org

INTERNET

EMAILS, DIGITAL MEDIA PRODUCE DATA MOUNTAIN
A study by the School of Information Management and Systems at the
University of California at Berkley reveals that people around the globe
created enough new information to fill 500,000 US Libraries of Congress
during the course of 2002. The five billion gigabytes of new data equals 800
megabytes per person -- comparable to a stack of books 30 feet high. Stored
information increased by 30 percent since the last global study in 1999. The
biggest storage percentile increase was with hard disk drives. The amount of
stored information on these increasingly high-capacity storage media rose by
about 114 percent since the 1999 study. This study also dispels myths about
offices becoming more paperless. The amount of information stored on paper
-- including books, journals, and office documents -- increased by about 40
percent in 2002. "In the 1999 study, we thought film and paper would move
more toward digital formats," says Peter Lyman, UC Berkeley Professor. He
says this has not been the case because as people access electronic
documents, they print them out. However, he says, photography is moving
quickly into the digital age. "Individual photographs are really moving
quickly to digital cameras, or even image-producing telephones," says Lyman.
SOURCE: Reuters
http://www.reuters.com/newsArticle.jhtml?type=topNews&storyID=3713686

NET'S DARK SIDE DENTS UK BROADBAND
The iSociety sector of the Work Foundation has released a report on UK
broadband users. The study says the telecom industry could do more to help
users avoid the "dark side" of the Net. People are fed up with spam, p0rn,
and viruses, and the numbers of broadband users reflects this trend. Despite
the official push for the UK to lead in broadband use, they trail at seventh
in global broadband uptake. The industry also needs to do more to understand
why people use broadband and to be able to support its varying uses.
"Ordinary people are promised that broadband makes the Internet
better...Broadband was at its best when it allowed people to create things
for themselves," says James Crabtree from the Work Foundation. The report
also showed that people like to be creative and socially interact using
broadband, instead of being passive users. People need to see the social and
community benefits broadband can offer, enriching their everyday lives,
according to co-producers of the report, the Broadband Stakeholder Group.
SOURCE: BBC News
http://news.bbc.co.uk/2/hi/technology/3217487.stm

SURVEY: U.S. INTERNET LAGGING BEHIND OTHER COUNTRIES
The consumer advisory board of Advanced Micro Devices, Inc. has released a
study on Internet use worldwide. The study claims only 10 percent of the
global population are online, with 90 percent of Internet users from
developed countries, a third of them coming from the US. The study also
claims that the digital divide is narrowing in the US, but other countries
suffer from other types of digital divides, including gender and age
divides. There are social reasons for these divides, according to Pat
Moorhead, VP of corporate marketing at AMD. "Bridging the digital divide
requires more than simply offering computers and Internet access.
Technological fixes won't close the divide." Interestingly, the US lags
behind other developed countries in terms of Internet use through mobile
phones and other devices. The board adds there is no single global standard
for measuring Internet usage and growth. The full survey can be found at
http://www.amd.com/us-en/Weblets/0,,7832_8524,00.html.
SOURCE: The Inquirer (UK)
http://www.theinquirer.net/?article=12394

EDTECH

THE FUTURE OF TEXTBOOKS
New trends in digital learning and publishing have the potential to
revolutionize higher education. The cost of educational books and supplies
has soared 238 percent over the past two decades, leading some to conclude
that textbooks just aren't working. The University of Phoenix, the nation's
largest accredited university, has become the first higher education company
to control both course content and distribution. Its online platform,
rEsource, weaves together essential course administrative tools, content and
student services. Phoenix breaks down textbooks into modular units that can
be assembled, updated and reassembled. The university's next step is to
launch a "developer portal" through which it will solicit and manage content
from its thousands of faculty members -- or authors anywhere. This will
presumably cost less than content licensed through third parties with
editorial and marketing overhead. Educational publishers also are heeding
the call for more flexible textbook formats, with many textbooks accompanied
by websites and ancillary material on CD-ROMs. Still, industry experts agree
that the shift to a digital curriculum will take years, even decades.
SOURCE: Publishing Trends; AUTHOR: Ann Kirschner
http://www.publishingtrends.com/copy/03/0310/0310phoenix.htm

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Communications-Related Headlines for October 28, 2003

E-GOVERNMENT
Commentary: Toward a Paperless Government

DIGITAL DIVIDE
Commentary: Arabs Lag in Internet Use

INTERNET
Academia Gets Creative with Web Services

EDTECH
Commentary: The Student-School Disconnect

SCIENCE
Giant Sunspots Continue to Erupt, Could Affect Telecommunications

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E-GOVERNMENT

TOWARD A PAPERLESS GOVERNMENT
(Commentary) The deadline for the 1998 US Government Paperwork Elimination
Act passed last week as e-government proponents continue to talk about
creating a prototypical 21st century organization of government. Considering
that the government's computer systems stretch back some four decades,
integrating an updated infrastructure will be a long-term, meticulous
project. "Certainly, the federal government represents the largest single IT
market in the world ... but they're trying one thing at a time, because
you're building to a component architecture," writes Ray Wells, IBM's top
software executive in Washington DC. In terms of government cooperation in
this process of updating systems, he says government is cooperative at
times, but the issue is multifaceted. "The major problem is the complexity
of integrating systems that got built up over a 40-year period -- most of it
was never designed to be exposed to people except those who were highly
trained in their use. This is a cultural change." He confirms that the way
government operates will drastically change post-2003 because the government
will have entered the information age by achieving e-government objectives
and therefore operating at a higher efficiency.
SOURCE: CNET News; AUTHOR: Ray Wells
http://news.com.com/2008-7343-5097678.html

DIGITAL DIVIDE

ARABS LAG IN INTERNET USE
[Commentary] With an Internet penetration rate of merely three percent, the
Arab world is in an embryonic technological state, writes Najla Al
Rostamani, head of the Gulf News Research Center. Regardless of expenditure
on the establishment of sophisticated telecommunication networks, so long as
barriers to information accessibility and the free exchange of ideas remain
in place, the Arab world will never become part of the information
revolution, Al Rostamani argues. The United Arab Emirates (UAE) leads Arab
countries in terms of Internet penetration, with over a third of its
population online. UAE Internet users are predominantly male (76 percent of
all users), young and highly educated. The main factor behind such an
increase in Internet penetration in the UAE is the aggressive policy
followed by the government, which has made Internet literacy a focal point
of its agenda. Al Rostamani wonders when all Arabs will be connected and
forge their own distinct wave in the information revolution, "arabizing"
Internet content.
SOURCE: Gulf News; AUTHOR: Najla Al Rostamani
http://www.gulfnews.com/Articles/News.asp?ArticleID=101048

INTERNET

ACADEMIA GETS CREATIVE WITH WEB SERVICES
ICampus, a joint research program between Microsoft and MIT, aims to improve
the quality of campus life through technology. Although the $25 million
program began in 1999, the broad industry support of Web services standards
over the past two years has made information hard to access, thus changing
the learning process. The iCampus project does not specifically focus on Web
services as much as it is about using technology to change the learning
experience, according to MIT. Microsoft, on top of building academic
credibility, also is gaining insights for future software design. "We got
lucky and got more than what we bargained for in terms of helping us define
how products should integrate into fields outside of education," says Randy
Hinrichs, group research manager of learning science and technology at
Microsoft. This project is yet another Microsoft initiative to gain market
share against Java tools providers and open source software. iCampus
reflects the MIT goal of "strengthening the intellectual commons by putting
information out there and sharing," says Hal Abelson, the co-director of
MIT's Educational Technology Council.
SOURCE: CNET News.com; AUTHOR: Martin LaMonica
http://news.com.com/2100-7345-5096702.html

EDTECH

THE STUDENT-SCHOOL DISCONNECT
[Commentary] Joanne Jacobs discusses a different digital divide, the one
between tech-savvy students and their tech-fuddled elders. For the most
part, students' educational use of the Internet occurs outside of school and
the direction of teachers, she argues. Students have told researchers that
they see too many barriers to using technology at school. They said they
need easier access to school computers, teachers trained in technology use,
classes on basic computer skills and more permissive filters. In forums held
by the US Department of Education, students had the opportunity to provide
input on a new National Education Technology Plan. Some suggestions coming
out of the forums included using students as technology trainers, using
video conferencing to link parents with teachers and school board meetings,
creating discussion forums on school web sites and better use of documentary
video clips in lectures. More ideas are expected to come from NetDay's Speak
Up Day on October 29, as students in all 50 US states will log on from
school to answer questions about their technology use and give their advice
on how their schools can do better.
SOURCE: Tech Central Station; AUTHOR: Joanne Jacobs
http://www.techcentralstation.com/102803C.html

SCIENCE

GIANT SUNSPOTS CONTINUE TO ERUPT, COULD AFFECT TELECOMMUNICATIONS
Another sunspot of equal magnitude to the one that caused Friday and
Sunday's coronal mass ejections has been spotted and could render navigation
and satellite communication systems vulnerable to more disruptions. The
first sunspot was 10 times bigger than the earth, which is roughly 10 times
larger than normal sunspots, according to Larry Combs, a space weather
forecaster at the US National Oceanic and Atmosphere Administration's Space
Environment Center in Boulder, Colorado. He says it could be a few more days
before both sunspots rotate out of sight and the risk of disturbances
ceases. This turbulent solar activity can produce massive bursts of
electromagnetic radiation across a broad range of frequencies. The most
common in terms of the effect on Earth are x-rays, which wreak havoc on
radio frequency communications. Giant sunspots are common, but normally
occur only during the peak of the 11-year solar cycle, the last of which was
in 2000. Seeing them now is like getting a hurricane outside of hurricane
season, says Combs, and the appearance of two together may be unprecedented.
SOURCE: New Scientist; AUTHOR: Duncan Graham-Rowe
http://www.newscientist.com/news/news.jsp?id=ns99994313

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Communications-Related Headlines for October 27, 2003

INTERNET
Report: Intellectual Freedom in the Information Society,
Libraries and the Internet
Amazon Opens Pages to Perusal
US Government Plans Internet Security Ads

OPEN SOURCE
Denmark Urges Government Support for Open Source
Two Companies at Odds over Internet's Future

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INTERNET

REPORT: INTELLECTUAL FREEDOM IN THE INFORMATION SOCIETY,
LIBRARIES AND THE INTERNET
The International Federation of Library Associations and Institutions (IFLA)
has announced the release of the IFLA/FAIFE World Report 2003, entitled
"Intellectual Freedom in the Information Society, Libraries and the
Internet." The report focuses on libraries and the Internet, discussing the
digital divide, filtering and blocking of information, user privacy,
financial barriers, intellectual freedom and codes of ethics. It also
considers the adoption and implementation of the IFLA Internet Manifesto and
the Glasgow Declaration on Libraries, Information Services and Intellectual
Freedom, which express vital principles for a free Internet supported by
strong library and information services. The survey discussed in the report
finds that there is a long way to go before countries, their libraries and
their staff are suitably equipped and properly trained to meet the challenge
of safeguarding their patrons' full participation in the information and
knowledge society.
SOURCE: International Federation of Library Associations and Institutions
(IFLA)
http://www.ifla.org/faife/report/intro.htm

AMAZON OPENS PAGES TO PERUSAL
Amazon.com has unveiled its "Search Inside the Book" service. The company
already offers the capacity to search by author, subject or title, as well
as the option to view the opening pages of some books, but this new service
allows the ability to search the text of entire books. Amazon and 160
partner publishers hope to sell more books online by offering this new
service. The company could use this service not just to sell more books, but
also to connect advertisers to consumers. Amazon is making a move to deliver
more relevant information to Web shoppers, says Tim Hickernell, Meta Group
technology analyst. Despite the innovation of this new search service, it
has not escaped challenges. For example, observing copyrights was an
obstacle, but Amazon squeezed its way out of infringement by arguing that it
was supplying images of book pages, not merely the text. Another challenge
is that the service lacks the ability to "personalize" search results, says
Hickernell. In the future, Amazon may offer searches not just for book
excerpts, but for song lyrics and movie dialogue as well.
SOURCE: USA TODAY; AUTHOR: Byron Acohido
http://www.usatoday.com/tech/news/2003-10-26-amazon_x.htm

U.S. GOVERNMENT PLANS INTERNET SECURITY ADS
The National Cyber Security Alliance and the US Department of Homeland
Security plan to produce a $1.8 million nationwide cyber security
advertising campaign. The campaign is designed to educate home and small
business computer users about the importance of using firewalls and
anti-virus software, as well as defend themselves against online fraud. The
alliance has raised $500,000, but it announced today that the Homeland
Security Department would match those funds up to $650,000. People need to
understand that poor security affects everyone because hackers frequently
take control over poorly secured computers to launch attacks against other
systems, says Richard Clarke, the White House's former cyber security
adviser. The Department of Homeland Security, at best, can attempt to keep
consumers reasonably informed about threats and risks, both online and
offline, says Mike Jacob, former deputy director for information systems
security at the National Security Agency. The campaign is expected to air
next year via television, radio, magazines, newspapers and movie theaters
throughout the country.
SOURCE: Washington Post; AUTHOR: Brian Krebs
http://www.washingtonpost.com/wp-dyn/articles/A7600-2003Oct23.html

OPEN SOURCE

DENMARK URGES GOVERNMENT SUPPORT FOR OPEN SOURCE
A report released by the Danish Board of Technology is stirring up
controversy by suggesting that public sector support for open source
software and standards may be necessary to ensure real competition in the
software market. The board was particularly critical of closed, proprietary
standards such as Microsoft's Word format, arguing they go against the
principles of e-government by requiring citizens to use particular software
and reinforcing monopolies. The board recommended that the Danish government
take an active role in promoting an open, XML-based alternative for file
formats; however, it recognized that this would be an uphill battle. The
report said that open source could also help make public sector software
procurement more cost-effective by introducing real competition. The board
urged the government to take action, dismissing the lukewarm approach of
other European countries: "It is... not sufficient for us in Denmark to
follow Britain and Germany, for example, in merely recommending that open
source should be 'considered.' A more active decision must be taken in those
areas where there is a de facto monopoly."
SOURCE: ZDNet UK; AUTHOR: Matthew Broersma
http://news.zdnet.co.uk/software/linuxunix/0,39020390,39117341,00.htm

TWO COMPANIES AT ODDS OVER THE INTERNET'S FUTURE
The future of the Internet is fueling a debate between IBM and Microsoft.
IBM is the leading corporate backer of the open source Linux operating
system, a direct challenge to Microsoft. In the past, the two companies have
cooperated to reach software standards and Web service agreements, but have
struggled to agree on anything else. Adding to the current debate is the
ambiguity about the evolution of Internet technology. Microsoft's vision
attempts to recreate the personal computer revolution by focusing on
individuals and technology tools. IBM's vision focuses on the computing
evolution from the perspective of business interest, which uses evolving
technologies to streamline business processes and seize new markets. IBM's
Internet strategy involves services and computing sold on demand, while
Microsoft wishes to make computing more seamless for the individual.
Microsoft says IBM is trying to exploit companies by persuading them to hand
over computing chores. The Internet will soon be programmable like software
Microsoft argues. If this happens, on-demand computing will be unnecessary
because the Internet will be able to solve complex computing problems that
would have been otherwise outsourced to companies like IBM.
SOURCE: New York Times; AUTHOR: Steve Lohr
http://www.nytimes.com/2003/10/27/technology/27neco.html

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Communications-Related Headlines for October 24, 2003

MEDIA OWNERSHIP
FCC Holds Hearing on Localism in Charlotte Media

INTERNET
Warnings Target Rogue Drug Sites
Commentary: The Irony of 'Network Neutrality'

SCIENCE
Solar Burst Could Scramble Phones, Power Lines

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MEDIA OWNERSHIP

FCC HOLDS HEARING ON LOCALISM IN CHARLOTTE MEDIA
FCC Chairman Michael Powell traveled Wednesday with FCC Commissioners
Michael Copps and Johnathan Adelstein to Charlotte, NC for a hearing
inspecting how broadcasters serve their local communities. In the wake of
the FCC's June decision to loosen media ownership rules and the effects of
this decision on localism, television and radio licenses in the Carolinas
are up for renewal. At the hearing, speakers lined up to voice their
opinions and thoughts to Powell, Copps and Adelstein about localism and the
media ownership rules. Broadcasters have a special task and privilege to
serve the local communities, Copps noted. Carolina broadcasters believe they
are following the FCC rules and doing a good job of serving local
communities, added Jim Goodmon, president and chief executive of Capitol
Broadcasting Co., which owns stations in Charlotte, Raleigh-Durham and
Wilmington. "Part of the problem is that broadcasters don't know exactly
what responsibilities they should shoulder," he said.
SOURCE: FortWayne.com; AUTHOR: Paul Nowell, Associated Press
http://www.fortwayne.com/mld/newssentinel/business/7078793.htm

INTERNET

WARNINGS TARGET ROGUE DRUG SITES
Drugstore.com has launched a public awareness campaign to warn consumers
about the dangers of buying medications from rogue Internet sites. "The
Internet is a great tool to help consumers manage their health," said the
company's chairman, Peter Neupert. "Unfortunately, there are a growing
number of unscrupulous businesses using the Internet to deceive the
public... many times without a doctor's prescription." Rogue sites have
thrived as cash-strapped consumers and local governments turn to Internet
pharmacies in Canada and other countries to get cheaper drugs says Carmen A.
Catizone, executive director of the pharmacy board association. Small
legitimate online pharmacies are now trying to differentiate themselves from
sites that offer potentially dangerous drugs without prescriptions and sites
that link customers with doctors who churn out thousands of prescriptions
after brief telephone consultations. Drugstore.com's "Safe Shopper" campaign
offers guidelines and information about how to recognize rogue websites,
unlicensed and unregulated sites and proper licenses and website
certification seals.
SOURCE: Washington Post; AUTHOR: Gilbert M. Gaul and Mary Pat Flaherty
http://www.washingtonpost.com/wp-dyn/articles/A9062-2003Oct23.html

THE IRONY OF 'NETWORK NEUTRALITY'
[Commentary] Commercial success of the Internet came because government
regulation of companies entering this market was limited, argues Diana
DeGette in News.com. During this period, companies fought efforts by states
to impose sales taxes on Internet purchases, opposed suggestions to develop
federal broadband standards, and argued against antitrust lawsuits proposed
by the Department of Justice. Ironically, these same companies that
supported the absence of regulation are now hassling the federal government
to impose regulation on the Internet. DeGette says companies like Microsoft,
Amazon and Yahoo are trying to prevent their competitors from engaging in
the same fair business practices that they themselves use to give consumers
products that they want. She says these companies created a coalition to
push federal regulators to create new rules to prevent some broadband
providers from teaming with other companies to offer joint products and
services. "The cruel truth is that the game at hand, advocacy of selective
government regulations to suit a particular class of industry special
interests, could actually do harm to an industry that has thrived on open
competition and needs that continued openness to foster a recovery," she
writes.
SOURCE: News.com; AUTHOR: Diana DeGette
http://news.com.com/2010-1028-5093991.html

SCIENCE

SOLAR BURST COULD SCRAMBLE PHONES, POWERLINES
Space weather forecasters say a coronal mass ejection (CME) was detected
Wednesday and is expected to reach earth Friday about 3 pm ET. Satellites,
pagers, cell phones and electrical grids could be affected by this powerful
ejection of magnetic solar material. In the midst of these electromagnetic
events, power companies often refrain from peak uploading and downloading of
power across the grid. Airlines are also alerted because some navigation
systems may be affected. Forecasters say the effects of this ejection could
last 12 to 18 hours. "[Magnetic storms] affect our banking systems, our TVs
and cell phones, all the luxuries of life," says Larry Combs, NOAA space
weather forecaster. These storms can also produce displays of the northern
lights. NASA's Space Weather Web site is predicting that the northern lights
could be visible as south as Oregon and Illinois. Solar activity is rated
similar to the hurricane or earthquake rating system, on a scale from one to
five, with five being the most intense. Friday's activity is expected to be
a three, or moderate.
SOURCE: CNN; AUTHOR: Marsha Walton
http://www.cnn.com/2003/TECH/space/10/23/solar.forecast/

----------------------------------------------------------------------

Communications-Related Headlines for October 23, 2003

E-GOVERNMENT
Study: Fed Sites Lack Accessibility
Students Fight E-Vote Firm

TELEVISION
Wisconsin Public Access Channel in Jeopardy

21ST CENTURY SKILLS
Council Meets to Discuss International ICT Standards

INTERNET
Senate Votes 97-0 to Restrict Email Ads

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E-GOVERNMENT

STUDY: FED SITES LACK ACCESSIBILITY
At a National Press Club event in Washington DC hosted by the Benton
Foundation and the NYS Forum, Professor Darrell West of Brown University's
Taubman Center for Public Policy presented his findings from his annual
survey of government website accessibility and readability. Despite progress
being made on some websites, most government websites still fail to comply
with the basic WC3 standards for website accessibility for the disabled.
Additionally, the majority of government websites are written for people who
read at the 12th grade level, despite the fact that half of all Americans
read at the 8th grade level or less. "Government officials should recognize
equity and accessibility as important principles of government, principles
that adhere in the physical and virtual worlds," West said. "People who are
poor, disabled, not highly literate or non-English speakers are entitled to
an equal opportunity to access essential information and services to improve
their lives." John Kemp, former chairman of the American Association of
People with Disabilities, added that the lack of compliance with
accessibility guidelines a "fundamental violation of civil rights." Kemp
continued, "This is our right to participate as citizens.... We welcome and
respect inclusion, and we are a far, far cry from that point."
SOURCE: Federal Computer Week; AUTHOR: Randall Edwards
http://www.fcw.com/fcw/articles/2003/1020/web-web-10-22-03.asp
Download the report:
http://www.benton.org/publibrary/egov/access2003.html (accessible version)
http://www.benton.org/publibrary/egov/access2003.doc (MS Word)

STUDENTS FIGHT E-VOTE FIRM
Students at Swarthmore College in Pennsylvanian launched an "electronic
civil disobedience" campaign against e-vote machine maker Diebold Election
Systems. The students are protesting efforts by Diebold to prevent them and
other website owners from linking to some 15,000 internal company memos that
reveal the company was aware of its e-voting flaws, but sold the faulty
systems to states anyway. "These documents indicate the potential for
widespread election fraud in the U.S. or wherever else Diebold voting
machines are being used," says Will Doherty, media relations director for
the Electronic Frontier Foundation. Memos from 2001 reveal programming and
security flaws. For example, memos discuss crucial security flaws that would
allow the count of votes to be altered with no record of a security
intrusion. Other memos indicated that patches were installed after the
systems were already certified and delivered to states. Deibold has been
sending out cease-and-desist letters to force websites and ISP's to remove
the memos in violation of the Digital Millennium Copyright Act (DMCA). The
company is using DMCA to conceal flaws that directly affect the validity of
election results. This is a threat to our democracy, says Luke Smith, a
Swarthmore sophomore.
SOURCE: Wired; AUTHOR: Kim Zetter
http://www.wired.com/news/business/0,1367,60927-2,00.html

TELEVISION

WISCONSIN PUBLIC ACCESS CHANNEL IN JEOPARDY
The city council of Madison, Wisconsin is considering a budget proposal that
would eliminate funding for the city's public access television station. For
the last 25 years, WYOU has served as Madison's sole local outlet for
community-produced programming. WYOU provides residents with technical
training and access to broadcasting technologies to produce their own local
programming. "WYOU strives to reach all members of the community by
broadening its involvement with locally based organizations. Staff and
volunteers coordinate event programming with social service organizations,
community centers, schools, music festivals, and an emerging local
filmmaking scene," the station said in a statement. "WYOU believes that
these efforts will lead to stronger and stronger local programming, boosting
the public power of the station, and leading to a cycle of growth the city
of Madison can point to as a beacon of community creativity and
involvement."
SOURCE: WYOU Television
http://www.msn.fullfeed.com/~wyou/

21ST CENTURY SKILLS

COUNCIL MEETS TO DISCUSS INTERNATIONAL ICT LITERACY STANDARDS
The Global Digital Literacy Council's bi-annual summit met in
Stratford-Upon-Avon in the UK to address issues that influence and drive the
development of information and communications technology (ICT) literacy
standards. The purpose of the summit is to create an international forum for
stakeholders to collaborate, shape and define emerging vendor-independent
global Internet and computer literacy standards. Delegates from the
Americas, Europe, Middle East, Africa, Japan and Asia Pacific, discussed
educational, economic and social issues impacting the development and
adoption of digital literacy standards worldwide. "As the divide separating
basic individual skills and ICT skill requirements in society widens,
digital literacy initiatives are racing to the forefront of academic,
political and corporate agendas," the council said in a statement. The
summit produced an eight-month review of input from experts, who examined
the current Internet and Computing Core Certification standards. The council
also came to agreement on the comprehensive set of skills and knowledge
necessary for basic information and communications technology competence.
The Digital Literacy Council will continue to meet bi-annually to discuss
technical and social changes affecting digital literacy standards in
education and the workforce.
SOURCE: Global Digital Literacy Council
http://www.gdlcouncil.org/gdlc_pr.html

INTERNET

SENATE VOTES 97-0 TO RESTRICT EMAIL ADS
Yesterday, the US Senate approved the nation's first federal anti-spam
legislation 97 to 0 after reaching a compromise to propose the Federal
Communications Commission develop a no-spam registry similar to the
do-not-call-list for telemarketers. Senators Conrad Burns (R-MT) and Ron
Wyden (D-OR) sponsored the bill, which targets unsavory senders of
unsolicited commercial email by prohibiting messages that peddle financial
scams, fraudulent body-enhancement products and p0rn0graphy. It also draws
on amendments that would criminalize techniques used by spammers to thwart
detection by disguising identities, masking locations of computer's used to
send spam and automating spam attacks. The bill does not mandate the no-spam
registry, but directs the FCC to develop a registry system within six months
and to document technical hurdles. Marketing, retailing and Internet-access
companies argue the bill should be written carefully to avoid exclusion of
legitimate email. But anti-spam and consumer groups argue that the bill has
too many loopholes that could enable so called legitimate email to bombard
consumers. The Burns-Wyden bill would preempt all state anti-spam
legislation, some of which include tougher policies.
SOURCE: Washington Post; AUTHOR: Jonathan Krim
http://www.washingtonpost.com/wp-dyn/articles/A3243-2003Oct22.html

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