Benton Institute for Broadband & Society

Over the last 18 months, there’s been a lot of discussion about whether National Telecommunications and Information Administration (NTIA) struck the right balance in urging states to extend fiber as far as possible when implementing the $40+ billion Broadband Equity Access and Deployment (BEAD) Program. With all due respect to those who are passionate about their respective point of view—it’s time to step back and take a deep breath.

How should broadband adoption, affordability, and equity impact the Federal Communications Commission (FCC)’s assessment of the availability of broadband for all Americans? A review of recent research indicates that it is not enough for networks to meet just certain deployment benchmarks. Consumer behavior is part of the picture: We cannot reach our universal broadband goals without widespread adoption, and we cannot achieve universal broadband adoption if service is not affordable.

Growth, equity, education, workforce opportunities, access to government services, and sustainability. Each of these values—and many of the actions that can be taken to achieve them—can be enhanced by equitable access to high-speed internet, and a population equipped with the digital skills to productively use computers and the internet.

Earlier this month, we released an updated version of the Affordable Connectivity Program Enrollment Performance Tool, with data current through October 2023, the most recent dataset the Universal Service Administrative Company (USAC) has posted on ACP enrollment. The downloadable USAC dataset shows that 21.6 million households had enrolled in the program through October 2023.

In October, the Federal Reserve Banks of Dallas, Atlanta, Philadelphia, and Kansas City convened the first-ever Digital Inclusion Research Forum (DIRF), bringing together researchers and practitioners to highlight the latest in digital inclusion research, emerging methodologies, and best practices in the sector. In order to access the broadband funding made available by the Infrastructure Investment and Jobs Act (IIJA), all states have to develop plans for how they will use these funds to build broadband networks and achieve digital equity.

The Oregon Broadband Office (OBO) released the state's draft Digital Equity Plan for public comment.

A few short years ago, many might have thought that universal broadband in Louisiana was an impossible dream. But the leadership of Veneeth Iyengar and the state’s partnership with the National Telecommunications and Information Administration is making the impossible possible. Louisiana is on a path to closing its digital divide. We hope that other states will follow Louisiana’s example and get this job done.

"The USF is a critical tool to provide, among other things, Lifeline internet and voice service to low-income Americans, and reduced-rate internet access to schools, libraries and healthcare providers. Today's opinion underscores the importance—and the validity—of the Congressionally-mandated USF program.

Massachusetts is at a pivotal moment to drive transformative change in digital equity. Through a once-in-a-generation federal funding investment, the Commonwealth has an unprecedented opportunity to achieve its strategic goals and unlock meaningful economic potential for all residents. In November 2023, the Massachusetts Broadband Institute (MBI) shared its Massachusetts State Digital Equity Plan for public comment. Public input is welcome through Friday, December 15, 2023. 

Barb Fuller is a former dental hygienist and political activist. Gary Munce is a musician and retired library manager of information systems. Driven by a spirit of paying it forward, together they have worked to address the digital divide in Washtenaw County, Michigan. Thanks in part to their efforts, by early 2025, every home in Washtenaw County is set to be connected with high-speed, fiber-based broadband. Washtenaw County, in the southeast region of Michigan, is home to over 320,000 residents.