National Digital Inclusion Alliance
Empowering Connections: The Heart of Forest County’s Digital Navigator Program
In Forest County, Wisconsin, where the Chequamegon-Nicolet National Forest spreads out for miles and the population is around 9,500, life appears to move a bit slower. But thanks to the efforts of local hero Steve Watson, things are speeding up—digitally, that is! Located along the state’s northeast border, Forest County faces significant challenges with internet access, particularly for older residents and members of the Forest County Potawatomi and Sokaogon Chippewa Communities. The region’s dense trees and rugged terrain complicate the installation of broadband infrastructure.
The Digital Equity Researcher Inventory
The Digital Equity Researcher Inventory is a listing of researchers who have published research about broadband adoption and digital inclusion. Researchers from a multitude of academic disciplines and types of organizations have contributed to what we know about digital equity. The diversity of disciplines and sectors that researchers come from represents a rich variety of approaches to research and it demonstrates the importance of digital equity across fields.
How One Veteran is Helping Other Veterans and Their Families with Digital Adoption in Rural Texas
Walter Prescher, a father of twelve, Methodist pastor, and Iraq war veteran with three Army tours, has been working hard to help other veterans and military families across rural areas surrounding Houston get more comfortable using the internet. His deep connection to the community, especially with veterans, makes him a trusted figure as a community resource for people in hard-to-reach areas, teaching them how to use technology to access services, stay in touch with loved ones, and be safe online.
The End of the Affordable Connectivity Program: How Communities Are Coping and What Comes Next
The Affordable Connectivity Program (ACP) was a crucial resource that made the internet more affordable for the 23 million households previously enrolled. ACP—which offered $30 per month for internet bills, $75 per month on Tribal lands, and a one-time discount for devices—was a safety net for eligible households, particularly those living in rural and underserved areas.
Seven Star Communities: Recognizing Native Entities for Their Excellence in Digital Inclusion
The National Digital Inclusion Alliance is proud to recognize the inaugural awardees of the Seven Star Communities program! This program is the first time Native nations and entities are being honored and recognized for their excellence in providing sustainable digital inclusion solutions that address their community and nation’s connectivity, digital skills, and device access. Digital inclusion and equity are essential to a Native nation’s educational, health, economic, cultural, and social needs.
The Importance of Digital Inclusion in Disaster Recovery: A Response to Climate Change
From communities in Appalachia and Florida to the Hawaiian Islands, no part of the US is untouched by the increased climate-related disasters we’ve seen in the past few years. Federal Emergency Management Agency (FEMA) is updating and publishing a disaster response framework, and the National Digital Inclusion Alliance submitted comments to advocate for stronger integration of digital inclusion activities into post-disaster efforts. NDIA's key recommendations fall under five main categories:
Building Connections: How Cherokee Nation’s Digital Navigator is Bringing Digital Skills to Every Corner of the Reservation
For Cherokee citizens living on and off the reservation, staying connected is more than just having access to the internet. It’s about staying close to their Tribe and culture and feeling part of the digital world. The Cherokee Nation is making strides toward improving broadband access on their reservation, which spans an incredible 7,000 square miles in rural northeastern Oklahoma.
Practical Advice and Lessons Learned from the National Digital Navigator Corps
In the last two years, members from our National Digital Navigator Corps have learned a lot from working on the ground in their communities, and we’re excited to share their insights, stories, and lessons with you! This is the first in a series of blogs about their experiences and what we can all learn from them, and in 2025, we’ll publish an updated digital navigator toolkit full of practical guidance. Here’s a sample of the things we’ve learned about digital navigators in rural and Native communities in particular:
The Digital Inclusion Startup Manual
The National Digital Inclusion Alliance's (NDIA) Digital Inclusion Start-Up Manual is intended to provide guidance to organizations looking to increase access and use of technology in disadvantaged communities through digital literacy training, affordable home broadband, affordable devices and tech support. These efforts might take place within a community-based organization, a library, a housing authority, a local government or other community locations.