Open Signal

With home working becoming ubiquitous, along with internet gaming and video streaming, a stable and dependable network is more important than ever. Alongside price, reliability is the key metric driving consumers’ decisions when choosing an internet connection—lightning-fast marketed speeds are irrelevant without a stable connection to use them. This report uses Opensignal’s new Broadband Reliability Experience metric to quantify the real-world experience of our U.S. fixed broadband users. Key findings include: 

This report looks at four key measures of the broadband user experience: Broadband Download Speed, Broadband Upload Speed, Broadband Consistent Quality, and Broadband Video Experience. Together, these measures capture the wide range of ways that households use broadband services, ranging from remote work and education to video streaming and gaming. This is the first in a two-part series of reports on the US fixed broadband experience.

Open Signal users on AT&T and Verizon’s networks have enjoyed substantial boosts in their download speeds around U.S.