Pew Charitable Trusts

How Does the Internet Work and What Are the Implications for Broadband Policy?

The internet is, as its name suggests, a complex “network of networks.” And sending an email or accessing a webpage requires data to transit multiple networks, owned and operated by different internet service providers (ISPs). Policymakers working to improve the availability and affordability of high-speed internet service, or broadband, need to understand how data travels across the millions of miles of pipes, cables, wires, and other equipment owned by various ISPs between users across the country and around the world.

How Do Americans Connect to the Internet?

Internet service providers (ISPs)—typically private businesses, electric and telephone cooperatives, or municipal utilities—own and operate broadband networks, which employ a range of technologies to connect customers to the internet. Most broadband customers in the United States are connected to the internet by a wireline connection, which involves a physical line—typically using fiber optic cables, hybrid coaxial cable, or copper telephone wire—running to a structure.

How Do Speed, Infrastructure, Access, and Adoption Inform Broadband Policy?

Significant parts of American life, including education, health care, shopping, and workforce training, are increasingly happening online. And because of this trend, households need reliable broadband—high-speed internet connections—more than ever before. In response, policymakers at all levels of government are working to expand the availability of broadband service.

How Broadband Infrastructure Gets Built

Each day in the US, Americans access billions of webpages, stream millions of videos, and participate in thousands of hours of virtual meetings over broadband networks.

How Can the United States Address Broadband Affordability?

The COVID-19 pandemic underscored the need for high-speed internet access in Americans’ homes and elevated debate about the cost and affordability of connections and devices. Congress responded with emergency measures designed to keep households online.

States Risk Leaving Broadband Money on the Table

State lawmakers often joke about “waiting on Washington” to pass laws, distribute funds, or approve permits—a time-honored tradition in the halls of state governments. But today, when it comes to expanding access to broadband service, the federal government is waiting on the states. Experts estimate that providing every American with access to affordable high-speed internet—a need highlighted by the COVID-19 pandemic—will cost $80 billion or more.

Strategies for Crafting Effective State Broadband Plans

States have made significant strides toward improving the availability and affordability of broadband service in recent years. A key step in many of those efforts has been the development of formal, statewide broadband expansion plans, often at the behest of the state legislature or as a strategic component of the state’s broadband program, that use data and stakeholder input to identify and refine goals, recommend activities, and detail implementation strategies.

Regional Utility Districts Can Help Fill Gaps in Broadband Service

Regional utility districts formed among multiple towns or municipal entities represent one of several emerging frameworks for providing broadband service to unserved or underserved areas, particularly in more rural parts of the country. Historically, such utility districts have been formed to build out infrastructure and provide essential services.