Pew Research Center

Even as Americans view the internet’s personal impact in a positive light, they have grown somewhat more ambivalent about the impact of digital connectivity on society as a whole. A sizable majority of online adults (70%) continue to believe the internet has been a good thing for society. Yet the share of online adults saying this has declined by a modest but still significant 6 percentage points since early 2014. This is balanced by a corresponding increase (from 8% to 14%) in the share of online adults who say the internet’s societal impact is a mix of good and bad.

The widespread concerns over misinformation online have created a tension in the United States between taking steps to restrict that information – including possible government regulation – and protecting the long-held belief in the freedom to access and publish information. A new Pew Research Center survey finds that the majority of Americans are resistant to action by the US government that might also limit those freedoms but are more open to action from technology companies.

Here are five facts about Americans’ use of Facebook, drawn from recent Pew Research Center surveys:

The role of so-called social media “bots” – automated accounts capable of posting content or interacting with other users with no direct human involvement – has been the subject of much scrutiny and attention in recent years. These accounts can play a valuable part in the social media ecosystem by answering questions about a variety of topics in real time or providing automated updates about news stories or events.

Amid public concerns over Cambridge Analytica’s use of Facebook data and a subsequent movement to encourage users to abandon Facebook, there is a renewed focus on how social media companies collect personal information and make it available to marketers.  While there is evidence that social media works in some important ways for people, Pew Research Center studies have shown that people are anxious about all the personal information that is collected and shared and the security of their data.