Pew Research Center

Americans have mixed views on policies encouraging broadband adoption

As the Federal Communications Commission continues to address broadband infrastructure and access, Americans have mixed views on two policies designed to encourage broadband adoption. A substantial majority of the public (70%) believes local governments should be able to build their own broadband networks if existing services in the area are either too expensive or not good enough, according to the survey, conducted March 13-27. Just 27% of US adults say these so-called municipal broadband networks should not be allowed. (A number of state laws currently prevent cities from building their own high-speed networks, and several U.S. senators recently introduced a bill that would ban these restrictions.)

At the same time, fewer than half of Americans (44%) think the government should provide subsidies to help lower-income Americans pay for high-speed internet at home. A larger share (54%) says high-speed home internet service is affordable enough that nearly every household should be able to buy service on its own.

These policy debates are occurring at a time when roughly nine-in-ten Americans describe high-speed internet service as either essential (49%) or important but not essential (41%). Only about one-in-ten Americans say that high-speed internet access is either not too important (6%) or not important at all (3%).

Disabled Americans are less likely to use technology

More than 56 million people in the United States are living with a disability, according to the US Census Bureau. But even as a growing share of these Americans report going online or owning a smartphone, the digital divide between those who have a disability and those who don’t remains large. Disabled Americans are about three times as likely as those without a disability to say they never go online (23% vs. 8%), according to a Pew Research Center survey conducted in the fall of 2016. When compared with those who do not have a disability, disabled adults are roughly 20 percentage points less likely to say they subscribe to home broadband and own a traditional computer, a smartphone or a tablet. Adults who report having a disability are also less likely to have multiple devices that enable them to go online. One-in-four disabled adults say they have high-speed internet at home, a smartphone, a desktop or laptop computer and a tablet, compared with 42% of those who report not having a disability.

Most Say Tensions Between Trump Administration and News Media Hinder Access to Political News

Following a presidential campaign season characterized by regular conflicts between Donald Trump and the news media and the continuation of these tensions since President Trump took office, nearly all Americans have taken notice, and large majorities feel these tensions are causing problems. According to a new Pew Research Center survey, 94% of Americans say they have heard about the current state of the relationship between the Trump administration and the news media. And what they’ve seen does not reassure them: Large majorities feel the relationship is unhealthy and that the ongoing tensions are impeding Americans’ access to important political news. Moreover, both of these concerns are widely shared across nearly all demographic groups, including large majorities of both Democrats and Republicans.

About eight-in-ten Americans (83%) say current tensions have made the relationship between the administration and the news media unhealthy; just 15% say it is healthy despite current tensions. Americans also think these tensions are impacting them directly. About three-in-four U.S. adults (73%) say that these tensions are getting in the way of access to important national political news and information.

What the Public Knows About Cybersecurity

A Pew Research Center survey finds that many Americans are unclear about some key cybersecurity topics, terms and concepts. A majority of online adults can identify a strong password when they see one and recognize the dangers of using public Wi-Fi. However, many struggle with more technical cybersecurity concepts, such as how to identify true two-factor authentication or determine if a webpage they are using is encrypted. Those with higher levels of education and younger internet users are more likely to answer cybersecurity questions correctly.

Digital divide persists even as lower-income Americans make gains in tech adoption

This is the first in a series of posts about how different demographic groups in the US have fared in the digital age.

Roughly three-in-ten adults with household incomes below $30,000 a year don’t own a smartphone. Nearly half don’t have home broadband services or a traditional computer. And a majority of lower-income Americans are not tablet owners. By comparison, many of these devices are nearly ubiquitous among adults from households earning $100,000 or more a year. Higher-income Americans are also more likely to have multiple devices that enable them to go online.

Two-thirds of adults living in high-earning households have home broadband services, a smartphone, a desktop or laptop computer and a tablet, compared with 17% of those living in low-income households. And with fewer options for online access at their disposal, many lower-income Americans are relying more on smartphones. In 2016, one-fifth of adults living in households earning less than $30,000 a year were “smartphone-only” internet users – meaning they owned a smartphone but did not have broadband internet at home. This represents an increase from 12% in 2013. In contrast, only 4% of those living in households earning $100,000 or more fell into this category in either year.

Despite gains, women remain underrepresented among US political and business leaders

In 2017, 21 women serve in the US Senate and 83 serve in the House of Representatives, comprising 19.4% of Congress. While this share is nearly nine times higher than it was in 1965, it remains well below the 51.4% of women in the overall US adult population. The share of women serving in state legislatures is slightly higher than at the national level. Some 24.8% of state legislators are women, up from 4.5% in 1971.

China outpaces India in internet access, smartphone ownership

India and China, the world’s two most populous countries, have long had a competitive relationship and have emerged as major economic powers. But in the digital space, China has a clear advantage. Since Pew Research Center began tracking advanced technology adoption in the two countries in 2013, the Chinese have consistently reported rates of internet and smartphone use that are at least triple that of Indians. That trend has continued through 2016. In our latest poll, 71% of Chinese say they use the internet at least occasionally or own a smartphone, our definition of internet users. In contrast, only 21% of Indians say they use the internet or own a smartphone.

Many smartphone owners don’t take steps to secure their devices

Cybersecurity experts recommend that smartphone owners take a number of steps to keep their mobile devices safe and secure. These include using a pass code to gain access to the phone, as well as regularly updating a phone’s apps and operating system. Many Americans, however, are not adhering to these best practices, according to a Pew Research Center report released earlier in 2017.

More than a quarter (28%) of smartphone owners say they do not use a screen lock or other security features to access their phone. And while a majority of smartphone users say they have updated their phone’s apps or operating system, about 40% say they only update when it’s convenient for them. Meanwhile, some users forgo updating their phones altogether: Around one-in-ten smartphone owners report they never update their phone’s operating system (14%) or update the apps on their phone (10%).

Blacks more likely to follow up on digital news than whites

When getting news online, black online news consumers are much more likely than white consumers to follow up on these stories with an action. A real-time study asked more than 2,000 online news consumers twice a day over the course of a week (Feb. 24-March 1, 2016) whether they got news online in the past two hours and, if so, what their experience was with that news. Those who did get news online were asked whether they took one of six types of follow-up actions: speaking with someone either in person or over the phone; searching for additional information; posting, sharing or commenting on a social networking site; sending an article to someone by email or text message; bookmarking or saving the news for later; and commenting on a news organization’s webpage.

Black online news consumers took at least one of these actions two-thirds (66%) of the time on average. That is 17 percentage points higher than whites (49%). By comparison, online news consumers overall took a follow-up action 52% of the time. Blacks were more likely than whites to act upon online news in two particular ways: speaking with someone offline and saving news for later.

For election news, young people turned to some national papers more than their elders

Younger Americans have long been less likely to read newspapers than their elders. But a Pew Research Center survey has revealed a significant twist, at least for certain newspapers with a more national focus: When we asked people if they regularly got news about the 2016 presidential election through either the print or online version of four specific US newspapers, three of these papers – The New York Times, The Washington Post and The Wall Street Journal – attracted more adults younger than 50 than 50 and older as regular readers. As for the fourth – USA Today – younger and older Americans regularly got election news there at about the same rate.

This reinforces earlier findings that when asked about reading, watching or listening to news, younger Americans are more likely than their elders to prefer reading it – though they overwhelmingly prefer to do this reading online. And the new data suggest that the digital outreach efforts for these national newspaper brands may have attracted enough younger online readers to overcome a long-standing age gap for newspapers.