Affordability/Cost/Price

Millions of people signed up for the Federal Communications Commission‘s Emergency Broadband Benefit (EBB) program since it launched in mid-May—but records show that Americans faced significant frustrations with their internet service providers amid the rollout. While hundreds of providers agreed to be part of the EBB, customers of nearly every provider say issues have cropped up along the way.

Two weeks ago, the Federal Communications Commission released data on how many households have signed up for the Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. The program offers eligible households a discount of up to $50 per month on broadband service.

Sens Chuck Grassley (R-IA) and Amy Klobuchar (D-MN) introduced the Assisting Broadband Connectivity Act.

About 200 million people live in parts of America with only one or two options for reliable, fast Internet, according to the White House. Internet service providers also get to sell service using techniques borrowed from used car salesmen; they bundle Internet access with cable TV without telling you how much you’re paying for each, concoct arbitrary charges for using “too much” data, and lock whole apartment buildings into exclusi

In a first-of-its-kind effort, the Broadband Together initiative is asking people across the country to share their monthly internet bills — so we can find out what we’re really getting for our money, and advocate for a better internet that costs less. Consumer Reports is asking thousands of consumers to share their monthly internet bills at broadbandtogether.org so CR can analyze the cost, quality, and speeds that are being delivered to people in communities across the US, and to bet

In 2016, the Federal Communications Commission adopted a comprehensive reform and modernization of its Lifeline program. For the first time, the FCC included broadband as a supported service in the program, allowing support for stand-alone mobile (think cell phone) or fixed broadband Internet access service (think home broadband service delivered over a wire), as well as bundles including fixed or mobile voice and broadband. But the 2016 decision also set out to zero-out support for voice-only services.

As President Biden and Congress debate a $1.2 [tr]illion infrastructure bill that includes a historic investment in broadband, it’s an important moment to question what we mean by digital equity and what it will take to achieve it.

A common misunderstanding of exactly where the digital divide is located has led to faulty assumptions about where investments need to be made, as if broadband access is a challenge confined primarily in rural America. The actual shape of the problem is different than many elected officials realize; a lack of fast, reliable, and affordable broadband is also a major problem in urban and suburban America. America’s connectivity crisis—created by uncompetitive market conditions—is actually a three-fold challenge: access, affordability and adoption.

Although Republicans recoiled when President Biden unveiled his sweeping infrastructure plan in March, a bipartisan group of senators has thrown its support behind one of the less conventional ideas in the package: making a massive investment in broadband networks. But as crucial as these networks are to the 21st century economy, it’s not just the amount Congress spends that matters.