Affordability/Cost/Price

On May 12, the Federal Communications Commission opened the Emergency Broadband Benefit Program to the public. Since that time, households across the country that are eligible—including those who struggled with job loss during the last year, who have a child in the free and reduced school lunch program, or who received a Pell grant—have benefited from the broadband supported by this program. Local efforts to get out the word about [EBB] benefits are key. And that’s especially true for Pell grant recipients.

Federal Communications Commission Acting Chairwoman Jessica Rosenworcel announced schools and libraries can now begin to file applications for the $7.17 billion Emergency Connectivity Fund, the FCC's latest effort to connect Americans. Schools and libraries can apply for financial support to purchase laptops and tablets, Wi-Fi hotspots, modems, routers, and broadband connections to serve unmet needs for off-campus use by students, school staff, and library patrons.

The conventional wisdom has been that major cities have borne the economic brunt of the COVID-19 pandemic and face the longest odds of a full and quick recovery. While the future of many American cities may truly be challenging, the pandemic’s toll on rural economies may be even more difficult to overcome in the long-term because of insufficient digital infrastructure and broadband access. According to the Federal Communications Commission, nearly four in ten rural Americans do not have access to high-speed internet, roughly ten times the rate among urban Americans.

Governors have championed the importance of increasing affordable broadband access and play a critical role in expanding access to services via telehealth, both in providing emergency connections during the outset of the COVID-19 pandemic and paving the way for enhanced and broader service in the years ahead. Many governors have enhanced health care services via telehealth by using a combination of the following strategies:

The New York Public Service Commission (PSC) this week stayed and suspended proceedings and requests for comment about a state law that would have required broadband providers to offer a $15 plan to low-income households. It is the second blow that the law has sustained this month, following a US Eastern District Court of New York preliminary injunction to prevent the state from enforcing the rule while awaiting a final decision on the legality of the requirement.

The decades of US redlining represent a form of systematic racism that has denied generations of Black communities the kind of opportunities many other Americans enjoy, and the fear is it's happening again with broadband internet service. Big providers, when deciding where to invest the money to upgrade their networks, often focus on wealthier parts of cities and shun low-income communities. Fiber connections are expensive, and internet service providers are hesitant to expand unless they expect a return on their investment.

The Federal Communications Commission and the Biden administration have taken significant steps to fill the broadband gap in the United States, but bridging the divide is not easy. Figuring out where the broadband gaps are is no small task, and current mapping efforts fall short by overstating the amount of broadband in given locations—a product of relying on industry-reported data which is inherently incomplete.

Municipal broadband is unlikely to scale well to fit U.S. broadband needs. Broadband requires constant investment and innovation; it is not a type of infrastructure that remains future-proof without continued development. It also benefits from economies of scale. So if the goal is to get as many Americans online as possible, policy should prioritize efficient spending and allow for an environment where those most optimized to succeed can compete without unnecessary barriers. In a few instances, that may in fact be municipal broadband.

The Federal Communications Commission is receiving consumer complaints concerning the disconnects between benefits touted as part of the Emergency Broadband Benefit Program and the frequent failure of broadband internet access service providers to deliver on those promises. Some providers are forcing consumers to change plans in order to get the $50 monthly subsidy or not validating customers' already-established eligibility to participate. About 19% of the complaints reported service-tier issues that complicated the participation in the program.

Incremental progress and temporary band-aids to mend the digital divide aren't a sufficient response to such a fundamental obstacle to equity and opportunity; as the late Congressman and civil rights icon John Lewis argued, unequal internet access is "the civil rights issue of the 21st Century." That's why Congress must now work to transform the temporary Emergency Broadband Benefit initiative into a permanent broadband assistance program. Civil rights advocates–including the National Urban League, the NAACP, and the Multicultural Media, Telecom and Internet Council–have laid out a