Affordability/Cost/Price

We have to close the digital divide. That means internet access for everyone

People of color and low-income communities have been disproportionately harmed by both the COVID-19 virus and the economic recession.

Are you eligible for the FCC's emergency internet discount program? Here's how to find out

Congress' December Covid-19 relief bill included $3.2 billion to help low-income Americans pay for broadband service, as the country continues its push toward recovery from the health and economic crisis. Registration for consumers are expected to begin next month.

Windstream moves to tap into FCC's Emergency Broadband Benefit and Rural Digital Opportunity Fund money

Windstream is looking to leverage funds from two Federal Communications Commission programs as it expands broadband Internet and related services to new markets and customers. Kinetic, Windstream’s community broadband business, announced that it plans to participate in the FCC’s $3.2 billion Emergency Broadband Benefit program. “As soon as the FCC is ready to take this program live, we are ready to implement it so any e

Initial Milestone Dates for the Emergency Broadband Benefit Program

To participate in the Federal Communications Commission's new Emergency Broadband Benefit Program, broadband providers must submit information to the FCC's Wireline Competition Bureau and the Universal Service Administrative Company (USAC). Accordingly, the Bureau announces the following milestone dates for the provider application and election processes. For providers that haven't previously participated in federal assistance programs, a portal to file applications will open on Monday, March 8.

More than 12 million US households have cut the cord on their home’s broadband service

More than 12 million US households have cancelled their home broadband service and use only mobile broadband for their internet needs. There are more than 15 million households in the US that have only a mobile broadband service, which includes more than three million households that have never had a home internet subscription. “High cost is the most prominent issue driving households to cut the cord and go mobile only, although service-related issues, from slow speeds to poor customer experience, also contribute,” said Kristen Hanich, Senior Analyst, Parks Associates.

More Replicable Digital Navigators Tools Now Available

In the Fall of 2020, the National Digital Inclusion Alliance partnered with the Salt Lake City Public Library and Urban Libraries Council to bridge the Digital Divide in Salt Lake City through the launch of a Digital Navigators pilot project. To prepare for direct service in Dec 2020, program leadership at the City Library and NDIA worked collaboratively to develop several tools for Digital Navigators to use as they recorded and addressed the needs of community members in Salt Lake City.

Improving Broadband Access Does Double Duty for Biden’s Top Priorities

Right out of the gate, President Joe Biden has identified two main priorities: fighting the Covid-19 pandemic and promoting inclusive economic recovery. These are difficult tasks by any measure, but fortunately, meeting another major challenge unites both goals: universal and affordable broadband.

Senators Urge FCC to Use COVID Broadband Programs to Help Close the Digital Divide

Three senators urged the Federal Communications Commission to administer the Emergency Broadband Benefit Program (EBBP) in a way that helps address the longstanding digital divides that block too many Americans from securing a reliable, affordable broadband connection.

Introducing the Emergency Broadband Benefit Program

In its efforts to help people deal with the COVID-19 pandemic, Congress created the Emergency Broadband Benefit Program in late 2020. The Federal Communications Commission will run the program, starting it in Spring 2021. The program offers discounts off of people's monthly internet access bills to help connect households that find it hard to afford broadband service. Households can also get discounts on a laptop, desktop, or tablet computer. Broadband providers will receive up to $50/month for providing service to low-income households ($75/month if the household is on Tribal Land).

Reactions to FCC Adopting Emergency Broadband Benefit Order

On Feb 25, 2021, the Federal Communications Commission adopted a Report and Order establishing the Emergency Broadband Benefit Program, a $3.2 billion federal initiative to provide low-income households discounts on their internet service bills.