Affordable Connectivity Program (was Emergency Broadband Benefit Program)

The basic tenet of universal internet service—that the government should assist those who cannot afford basic access to the network—has long been a cornerstone of American telecommunications policy. Unfortunately, it is far from clear whether Lifeline, the federal program tasked with getting low-income households online, actually addresses this problem. The recently enacted Affordable Connectivity Program (ACP) threatens to compound Lifeline’s errors. The advent of ACP provides a unique opportunity to rethink our approach to broadband affordability initiatives.

The Infrastructure Investment and Jobs Act directed the National Telecommunications and Information Administration (NTIA) to determine how much each state is to receive in Broadband Equity, Access, and Deployment (BEAD) Program funding based on the number of locations in their state unserved by high-speed internet service. One component in the allocation is a determination of the number of “high cost” unserved locations in each state divided by the nationwide total of high-cost unserved locations. Congress also tasked NTIA with defining what “high-cost areas” are.

In January 2023, the Government Accountability Office (GAO) publicly released a report which makes nine recommendations to assist the Federal Communications Commission  enhance the Affordable Connectivity Program’s (ACP) performance goals and measures, language translation process, consumer outreach plan, and various processes for managing fraud risk. The FCC  has undertaken an aggressive and robust corrective plan to address and resolve each of GAO’s nine recommendations.

The Affordable Connectivity Program (ACP) exists to help Americans of all stripes get and stay connected to America’s Excellent Internet. But for millions around the country, Internet access and a device alone aren’t enough to close the digital divide. Digital skills and tech support services offered through a trusted community organization is critical to solving this puzzle—just ask US Army veteran Bobby Jenks. After leaving the service as a decorated peacetime soldier, Bobby worked as a truck driver for 20 years until an accident left him unable to continue his trucking career.

The Federal Communications Commission adopted an order to provide an up-to-$75 monthly broadband benefit for subscribers living in qualifying high-cost areas through the Affordable Connectivity Program (ACP), as directed by the Infrastructure Investment and Jobs Act. The Infrastructure Act specified that the $75 monthly benefit would support providers that can demonstrate that the standard $30 monthly benefit would cause them to experience “particularized economic hardship” such that they would be unable to maintain part or all of their broadband network in a high-cost area.

It is critical that we address a pending issue that could negatively affect our efforts toward eliminating the digital divide. Funding for the Federal Communications Commission’s Affordable Connectivity Program will expire in the summer of 2024 unless it is reauthorized. Granting access to high-speed internet without addressing affordability will prevent hundreds of thousands of Louisianians from maximizing the effects of this service on their lives. Thus, reauthorization of ACP funding is a crucial step toward eliminating the digital divide.

Fiber network provider Underline Infrastructure launched its Opportunity Program to provide low-cost, high-tier internet service for households that qualify for the federal government’s Affordable Connectivity Program (ACP). “If a family qualifies for the ACP—and we're honored to serve them—we will serve up no less of a performance or a service tier than what a 'paying family' would receive,” Thompson said.

There is a rising tide of support for Congress to provide permanent funding for the Affordable Connectivity Program (ACP) — a program that currently ensures that over 19.5 million low-income families can purchase broadband service, which is critical for accessing job, education, and health information and is an absolute necessity to participate in today’s economy and society. The ACP is expected to exhaust its funding in t

The Chairs of the Congressional Asian Pacific American Caucus, Congressional Black Caucus, and Congressional Hispanic Caucus wrote to President Joe Biden and Vice President Kamala Harris to urge quick action to replenish one of the Biden-Harris Administration’s signature initiatives – the Affordable Connectivity Program (ACP)—created in the Infrastructure Investment and Jobs Act. The Biden-Harris Administration has consistently led on internet access and affordability issues and has done more to close the digital divide than its predecessors.

We write to express our strong support for the Federal Communications Commission’s Affordable Connectivity Program (ACP) and to urge Congress to allocate additional funding to this crucial initiative. By investing in the FCC’s ACP, we can address the existing digital disparities faced by people with disabilities and promote a more inclusive and equitable society.