Affordable Connectivity Program (was Emergency Broadband Benefit Program)

About half of the Milwaukee (WI) households eligible for low-cost internet service are now enrolled in a federal program that offers it, but statewide enrollment is only around 25% and the program’s barely been used in many communities, according to new figures. Even in Milwaukee, where the Affordable Connectivity Program (ACP) has been heavily promoted, thousands of eligible households haven’t signed up for the benefit that provides $30 a month toward the cost of internet service, also known as broadband.

EducationSuperHighway released its second No Home Left Offline report on the action needed to accelerate Affordable Connectivity Program (ACP) adoption. Key report highlights include:

The Federal Communications Commission's Wireline Competition Bureau provided additional information concerning the Your Home, Your Internet Pilot Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program, including guidance to assist prospective applicants in preparing to apply for participation in one or both Pilot Programs. The FCC expects to open the Pilot Programs’ application window, and expects the Consumer and Governmental Affairs Bureau to release the Notice of Funding Opportunity (or NOFO) for Pilot Program funding, in November 2022.

Verizon announced that select 5G Home and LTE Home Internet services are available for free to qualifying households through the new Verizon Forward Program.

The US Department of the Treasury approved broadband projects in an additional group of three states under the American Rescue Plan’s (ARPA) Coronavirus Capital Projects Fund (CPF): Massachusetts, Michigan, and Wisconsin. Together, these states will use their funding to connect more than 91,000 homes and businesses to affordable, high-speed internet. A key priority of the CPF program is to make funding available for reliable, affordable broadband infrastructure.

Gov Kathy Hochul (D-NY) announced that one million qualifying New York households have enrolled in the federal Affordable Connectivity Program (ACP), a nationwide subsidy to expand broadband access to low-income households. Earlier this year, the Governor launched a multi-agency outreach initiative to build awareness of the program and encourage eligible households to enroll. New York is one of the leading states in the nation for ACP enrollment with 30 percent of eligible households currently taking advantage of this federal benefit.

With a $14 billion appropriation from the Infrastructure Investment and Jobs Act (IIJA), the Affordable Connectivity Program (ACP) has enrolled more than 14 million households in a short period of time and may be the most effective broadband benefit program to date with its direct-to-consumer model. The innovative program offers a valuable policy learning opportunity as lawmakers consider sustainable long-term funding options to continue it. Many features of the ACP reflect guidance from policy academics and researchers that supports a model that allows consumers more options.

In response to the impact of the COVID-19 pandemic, the Federal Communications Commission has waived certain Lifeline program rules in twelve previous Orders to provide necessary relief for low-income households. The FCC finds good cause exists to continue to waive the Lifeline recertification and reverification requirements for those Lifeline subscribers residing on Tribal lands through January 31, 2023.

While building out fiber, fixed and wireless services are key in bridging the digital divide, an AT&T executive stated there also needs to be a push to encourage the adoption of connectivity services. Jeff Luong, president of broadband access and adoption at AT&T, noted that the Federal Communications Commission's Affordable Connectivity Program provides US households with $30 a month for high-speed internet. In addition to federal funding, Luong stated there were billions of dollars available from state and local entities for broadband funding.

On September 21, 2022, representatives from the USTelecom – the Broadband Association, CTIA, NCTA – The Internet & Television Association, NTCA – The Rural Broadband Association, and ACA Connects – America’s Communications Association met with staffers in the Federal Communications Commission's Wireline Competition Bureau and Office of Economics and Analytics to offer recommendations to maximize the effectiveness of the Affordable Connectivity Program’s (ACP) data collection and to keep it simple, streamlined, and efficient for the benefit of consumers and providers alike.