Community Anchor Institutions

In the fall and winter of 2020, New America embarked on a snapshot study to gather data on how—or if—people were discovering, accessing, and using their public libraries during the COVID-19 pandemic, with a focus on materials that libraries made available online. Our findings, which include data from a national survey of 2,620 people, highlight the need for more inclusivity, more focus on providing internet access, and more awareness-raising initiatives with local organizations and schools.

In the Fall of 2020, the National Digital Inclusion Alliance partnered with the Salt Lake City Public Library and Urban Libraries Council to bridge the Digital Divide in Salt Lake City through the launch of a Digital Navigators pilot project. To prepare for direct service in Dec 2020, program leadership at the City Library and NDIA worked collaboratively to develop several tools for Digital Navigators to use as they recorded and addressed the needs of community members in Salt Lake City.

The House of Representatives approved President Joe Biden’s $1.9 trillion pandemic rescue plan in a 219 to 212 vote, sending the measure to the Senate as Democrats race to pass it into law before boosted unemployment payments expire in March. The legislation includes a $7.6 billion Emergency Connectivity Fund. For the duration of the ongoing pandemic, the fund will enable schools and libraries to connect students and library patrons to broadband services and devices.

Sen Ed Markey (D-MA) wants to see Congress wrap serious money expanding the Federal Communications Commission’s E-Rate subsidy program into its next pandemic relief package — a key delineation as Democrats plot out both pandemic aid and subsequent infrastructure legislative goals. Sen Markey said this would be distinct from Democrats’ more comprehensive digital ambitions, which would come later, as part of President Joe Biden’s infrastructure deal-making.

Students without reliable in-home internet are already at an educational deficit, and many of the remote learning tools the pandemic has ushered in are here to stay.

A growing concern as we considered telecommunications reform efforts in the early 1990s was the creation or emergence of a “digital divide.” It is an issue that remains with us today. In the early 90s, there was a desire to harness the awesome power of advanced, digital communications services to enhance education. My boss, Rep.

While the academic literature on the Federal Communications Commission’s E-rate funding is sparse, especially when it comes to analysis of library participation, it does indicate that libraries have benefited from the program. Since 2016, E-rate data has been provided openly by the Universal Services Administrative Company. We use the available data to answer questions about funding commitments to libraries including total commitments, commitments per applicant type and geographical coding, and number of unique entities.

As policymakers address the immediate needs of students and teachers, they should also use this as an opportunity to take a fresh look at the E-rate program, both from how it has been operationalized to date as well as its goals for the future. AT&T believes the following principles should guide any expansion of the program:  

Federal support for expanding broadband access – long considered one of the biggest barriers to telehealth adoption in rural and underserved areas – is one of the few bright spots for connected health in recent months.

Acting Federal Communications Commission Chairwoman Jessica Rosenworcel visited Whitman-Walker Health in Washington (DC) to highlight the importance of connectivity in healthcare and learn more about how the facility is using telehealth to serve patients during the pandemic. Chairwoman Rosenworcel was joined by her colleague FCC Commissioner Brendan Carr for a tour of the facility, including its pharmacy and mental/behavioral health division, and met with Naseema Shafi, Whitman-Walker Health CEO; Dr.