Digital Content

The Interactive Advertising Bureau (IAB), a massive trade group that represents companies on all sides of the digital ads ecosystem, is about to get a whole lot more involved in tech policy discussions on Capitol Hill. IAB has tapped Lartease Tiffith, an Amazon public policy executive and former aide to Vice President Kamala Harris, to lead its policy shop. And Tiffith plans to make the group’s presence known.

European Union justice chief Didier Reynders is making the rounds in Washington (DC), meeting with top Biden officials to discuss ways to improve consumer protections online. He’s sitting down with Federal Trade Commission Chair Lina Khan, Consumer Financial Protection Bureau director (and recently departed FTC commissioner) Rohit Chopra and Consumer Product Safety Commission Chair Alex Hoehn-Saric. Reynders wants to work with the US consumer protection agency leaders to better protect consumer finance and product safety online.

The European Parliament passed the Digital Markets Act to ensure a level playing field for all digital companies, regardless of their size. The regulations will lay down clear rules for big platforms - a list of “dos” and “don’ts” - which aim to stop them from imposing unfair conditions on businesses and consumers. Such practices include ranking services and products offered by the gatekeeper itself higher than similar services or products offered by third parties on the gatekeeper's platform or not giving users the possibility of uninstalling any preinstalled software or app.

New Mexico Attorney General Hector Balderas announced that his Consumer & Environmental Protection Division has resolved two federal court cases filed against Google. Both cases concern allegations made by Balderas against the company under the federal Children’s Online Privacy Protection Act, or COPPA, as well as under state consumer protection laws. The centerpiece of these settlements is the creation and funding of the Google New Mexico Kids Initiative.

President Joe Biden directs that Government leaders account for the experiences of the public in seeking Government services. The Executive Order includes 36 customer experience (CX) improvement commitments across 17 Federal agencies, all of which aim to improve people’s lives and the delivery of Government services. The Executive Order also creates a sustained, cross-government service delivery process that aligns to the moments that matter most in people’s lives – like turning 65, having a child, or applying for a small business loan.

The Federal Trade Commission may soon initiate a rulemaking that would allow the agency to take punitive action against tech companies for abuses of customers’ privacy and civil rights. The FTC made the announcement in a regulatory filing as part of its statement of regulatory priorities, The tweak would be meant to “curb lax security practices, limit privacy abuses, and ensure that algorithmic decision-making does not result in unlawful discrimination,” the agency said. This

Sen Elizabeth Warren (D-MA) sent a letter to United States Attorney General Merrick Garland and Gary Gensler, Chair of the US Securities and Exchange Commission (SEC), urging the Department of Justice (DOJ) and SEC to open criminal and civil investigations into Facebook to determine if the company or its executives violated US wire fraud and securities laws.

The Strategic Organizing Center (SOC) submitted a complaint to the Federal Trade Commission "alleging [Amazon] is unlawfully deceiving millions of consumers." According to the complaint, Amazon is doing so by "failing to 'clearly and conspicuously' disclose which of its search engine results are paid advertisements rather than 'organic' search results." SOC stated it has conducted an analysis of over 130,000 Amazon product search results and found that the company was "substantially or entirely out of compliance with all the FTC's specific guidelines for the visual identification of online

US Sens Chris Coons (D-DE), Rob Portman (R-OH), and Amy Klobuchar (D-MN) announced the Platform Accountability and Transparency Act (PATA), a new bipartisan bill that would require social media companies to provide vetted, independent researchers and the public with access to certain platform data. While major social media companies retain granular data on their products’ impact on Americans and our communities, only a small fraction of it is ever made available to the public.

The executive who runs Instagram faced tough questions from US senators over whether the photo-sharing app puts profits before the well-being of young people. Members of the Senate Commerce consumer protection subcommittee asked Instagram’s Adam Mosseri about ads targeting young people, how the platform promotes inappropriate content and what legal options are available for users who suffered harm because of the social network. Mosseri pledged transparency, touted recent product changes and asked Congress to pass new regulations.