Emergency Communications

Emergency call operators will soon have an easier time pinpointing the whereabouts of Android phone users. Google has struck a deal with T-Mobile to pipe location data from cellphones with Android operating systems in the US to emergency call centers. The move is a sign that smartphone operating system providers and carriers are taking steps to improve the quality of location data they send when customers call 911. Locating callers has become a growing problem for 911 operators as cellphone usage has proliferated.

John Kruzel at PolitiFact recently rated as “Half True” the claim that Verizon’s throttling of the data service it provided to the Santa Clara County Fire Prevention District (FPD) during the Mendocino (CA) fires demonstrated the danger of repealing the Federal Communications Commission’s network neutrality regulations. The claim should have been rated “Mostly False” to “Pants on Fire,” because the experts on whom Kruzel relied ignored critical facts and analysis.

As Hurricane Florence approaches the East Coast, the Federal Communications Commission is working to prepare for the storm, coordinating with our federal and state partners and letting them know that we stand ready to work with them and assist in any way we can. At this point, FCC staff have already been deployed to survey the radiofrequency spectrum across critical areas of South Carolina, North Carolina, and Virginia, and our Operations Center is open 24 hours a day.

As millions evacuate the mid-Atlantic coastal region ahead of Hurricane Florence, wireless providers are mounting an invasion of support crews and high-tech machinery to repair and restore connectivity in the storm's wake. The incursion includes a menagerie of machines with animal monickers meant to help mend the hurricane-hit area's communications network.

"We saw the true danger of the Federal Communications Commission's net neutrality repeal when Verizon was caught throttling California firefighters," said digital rights group Fight for the Future. Let’s unpack that statement. 

Sens Dianne Feinstein (D-CA) and Kamala Harris (D-CA) called on the Federal Communications Commission, Verizon, Sprint, AT&T, and T-Mobile to guarantee service to first responders during emergencies and clarify policies regarding unlimited data plans. During the Mendocino Complex Fire, Verizon restricted data speeds for the Santa Clara Fire Department (SCFD), despite the fact the department had purchased an unlimited data plan.

Secretary of Commerce Wilbur Ross has reappointed Edward Horowitz to the FirstNet Board and named him Chair of the Board for a two-year term. There are six seats to fill on the FirstNet Board. To ensure continuity and a quorum for the Board, three members whose terms expired last month – Neil E. Cox, Kevin McGinnis and Annise D. Parker – have agreed to extend their terms. Additional announcements on the Board’s open seats will be forthcoming.

Washington does not treat 911 operators with the respect they deserve. The Office of Management and Budget is responsible for a program known as the Standard Occupational Classification, which is an occupational data set that is widely used by state and federal authorities. It classifies 911 operators as “clerical workers.” This is outdated—and it needs to be fixed. 911 operators are first responders. When the unthinkable occurs, they are our first contact with public safety.

Federal Communications Commission Chairman Ajit Pai announced that the following items are tentatively on the agenda for the September Open Commission Meeting scheduled for Wednesday, September 26, 2018:

The Federal Communications Commission says it won't cancel the licenses of TV and radio stations in Puerto Rico and the US Virgin Islands that have not been able to get back on the air after the devastation of hurricane's Irma and Maria.