Emergency Communications

The Sept. 11, 2001 attacks, Huricane Katrina and other man-made and natural disasters often reveal flaws in emergency communications systems. Here we attempt to chart the effects of disasters on our telecommunications and media communications systems -- and efforts by policymakers to stregthen these systems.

FCC Chairman Pai Announces Hurricane Recovery Task Force

Federal Communications Commission Chairman Ajit Pai announced the formation of an FCC Hurricane Recovery Task Force. This internal task force will continue the Commission’s work in support of the restoration of communications services in areas affected by this season’s hurricanes, with an emphasis on addressing the challenges facing Puerto Rico and the US Virgin Islands.

“As we shift from short-term incident management to a longer-term recovery phase, it makes sense to adjust the structure of the FCC’s response. In the weeks and months to come, the Commission will be confronting a wide range of storm-related issues that fall within the jurisdiction of numerous bureaus and offices,” said Chairman Pai. “It is critical that we adopt a coordinated and comprehensive approach to support the rebuilding of communications infrastructure and restoration of communications services. The Hurricane Recovery Task Force will allow us to do just that.” The task force will be chaired by Michael Carowitz, Special Counsel to Chairman Pai, and comprised of representatives from bureaus and offices throughout the agency.

Retransmission Blackouts During Disasters Hurt All

[Commentary] To allow stations in the middle of a retransmission fight when hurricanes or other disasters loom as Lilly Broadcasting and Hearst did is not too smart. In addition to possibly depriving viewers of access to vital information, it gives retransmission foes more ammunition in their fight against this valuable second revenue stream.

A Hurricane Maria 'Tech Brigade' Is Helping Connect the Puerto Rican Diaspora

The members of a group of over 200 coders, computer scientists, and Silicon Valley entrepreneurs calling themselves the Maria Tech Brigade believe that relief efforts after Hurricane Maria need to be approached from a different perspective. Namely, by developing technologies for people connected to Puerto Rico. The Brigade does eventually want to extend these technologies to people in Puerto Rico. For instance, member Jesús Luzon is working on developing low-cost solar panels for people without power. But initiatives like these are in their beginning stages, and the Brigade's most notable success so far might be its community.

Firsthand Lessons from First Responders

September 2017 will long be remembered for devastating storms. Hurricanes Harvey, Irma, and Maria each caused billions of dollars in damage, claimed the lives of many Americans, and disrupted millions more. They also reminded us how important communications networks can be during emergencies—and that the Federal Communications Commission has a role to play in helping keep people safe.

I recently had the chance to see these factors at play firsthand. I traveled to South Florida with Commissioner Mignon Clyburn to survey the impact of Hurricane Irma. I then flew directly to Indiana, where I resumed my ongoing tour of U.S. communities impacted by the digital divide...Next Generation 911 offers great potential for the future of public safety. But too many jurisdictions are struggling with how to transition from their legacy systems to NG911. There are significant costs involved, not to mention other issues, like the need for enhanced training of 911 call takers and ensuring that NG911 deployment is standards-based. All of us need to think creatively about how to address these issues going forward.

Choppy Waters for FCC on Hurricane Aid?

The commissioners of the Federal Communications Commission seemed to act in rapid-fire time this week to approve 5-0 an order aimed at helping hurricane-battered telecom networks in Puerto Rico and the U.S. Virgin Islands. But look closer for tensions beneath the surface.

Chairman Ajit Pai shot down ideas from Democratic Commissioner Jessica Rosenworcel (without calling her out by name) in his statement approving the order: "Because what’s needed to help the people of Puerto Rico and the U.S. Virgin Islands right now is action, not a hearing or a report." Rosenworcel in Sept called for public hearings in and a report on hurricane-battered parts of the U.S. to call attention to telecom woes following the storms. She strongly defended those ideas in her own statement Oct 4, saying it “boggles my mind” that the agency can’t make the same commitments it did following Katrina and Sandy. “Mother Nature’s wrath is sure to visit us again,” warned Rosenworcel, Pai’s colleague since they were sworn in together in 2012.

FCC Advances Up To $76.9 Million To Restore Communications Networks In Puerto Rico And U.S. Virgin Islands Devastated By Maria

Responding to the destruction of communications networks wreaked by Hurricane Maria in Puerto Rico and the U.S. Virgin Islands, the Federal Communications Commission took steps to immediately provide up to $76.9 million to help restore service. The FCC unanimously voted to immediately provide carriers with up to seven-months’ worth of support from the FCC’s Universal Service Fund, which helps lower the cost of deploying service in areas that are costly to serve. Any funds advanced under today’s action can be used to repair telecommunications infrastructure and restore service to customers across the islands.

The FCC’s actions are intended to enable carriers to restore essential communications services as quickly as possible. FCC staff will help coordinate network repair activities to ensure that the greatest coverage is available to the most people.

A Jump-Start for Restoring Communications Networks in Puerto Rico and the Virgin Islands

Hurricane Maria has had a catastrophic impact on communications networks in Puerto Rico and the US Virgin Islands. The Federal Communications Commission has been doing a lot to assist with repair and restoration—and that work continues. That’s why I am proposing that the FCC use its Universal Service Fund to help with these efforts. Responding to natural disasters has consumed the bulk of the FCC’s time and attention this season. But there are other important areas under our jurisdiction, and we’ll cover some of them at our upcoming meeting on October 24.

FCC Announces Tentative Agenda For October 2017 Open Meeting

Federal Communications Commission Chairman Ajit Pai announced that the following items are tentatively on the agenda for the October Open Commission Meeting scheduled for Tuesday, October 24, 2017:

Support for Puerto Rico and U.S. Virgin Islands – The Commission will consider an Order to clarify the use of high-cost universal service support and permit forward funding of support to aid in reconstruction of telecommunications networks damaged by Hurricane Maria in Puerto Rico and the U.S. Virgin Islands. (WC Docket No. 10-90)

Exemption to Calling Number Identification Service – The Commission will consider a Report and Order that would enable law enforcement and security personnel to obtain quick access to blocked Caller ID information needed to investigate threatening calls. It also would amend the Commission’s rules to allow non-public emergency services, such as private ambulance companies, to obtain blocked Caller ID information associated with calls requesting assistance. (CC Docket No. 91-281)

Nationwide Number Portability – The Commission will consider a Notice of Proposed Rulemaking and Notice of Inquiry that proposes to amend the Commission’s rules as well as seeks comment on industry models to move toward complete nationwide number portability to promote competition between all service providers and increase network routing efficiencies. (WC Docket No. 17-244; WC Docket No. 13-97)

Promoting Investment in the 3550-3700 MHz Band – The Commission will consider a Notice of Proposed Rulemaking that would seek comment and propose changes to the Priority Access License rules in the 3550-3700 MHz (3.5 GHz) band to increase incentives for investment, encourage more efficient spectrum use, and promote faster and more widespread network deployments. (GN Docket No. 17-258)

Hearing Aid Compatibility and Volume Control – The Commission will consider a Report and Order and Order on Reconsideration on hearing aid compatibility (HAC) that would update the volume control standard for wireline telephones, extend wireline HAC requirements to cover telephones used with advanced communications services, adopt a volume control rule for wireless handsets, and delete from the Commission’s rules an obsolete wireless HAC standard. (CG Docket No. 13-46, WT Docket Nos. 07-250, 10-254)

Part 43 Reporting Requirements for U.S. Providers of International Services – The Commission will consider a Report and Order that would: (1) eliminate the Traffic and Revenue Reports and (2) streamline the Circuit Capacity Reports. (IB Docket Nos. 17-55 and 16-131)

Elimination of Main Studio Rule – The Commission will consider a Report and Order eliminating the rule that requires each AM, FM, and television broadcast station to maintain a main studio located in or near its community of license. (MB Docket No. 17-106)

Updates to Rules Governing Ancillary/Supplementary Services and Broadcast Public Notices – The Commission will consider a Notice of Proposed Rulemaking that seeks comment on updates to Section 73.624(g) of its rules, which imposes certain reporting obligations for broadcasters relating to the provision of ancillary or supplementary services, and Section 73.3580, which requires public notice of the filing of broadcast applications, including through newspapers. (MB Docket Nos. 17-264, 17-105)

Chairman Pai Announces Proposal To Assist Efforts To Restore Communications Networks In Puerto Rico And U.S. Virgin Islands

Federal Communications Commission Chairman Ajit Pai released the following statement on a proposed order that would enable carriers in Puerto Rico and the US Virgin Islands to use their Universal Service Fund allocations to more quickly rebuild networks:

“Hurricane Maria caused catastrophic damage to communications networks in Puerto Rico and the U.S. Virgin Islands. Yesterday, as part of the FCC’s ongoing work to assist with restoration efforts, I shared with my colleagues an order that would quickly make available up to $76.9 million of funding to repair wireline and wireless communication networks and restore communications services in Puerto Rico and the U.S. Virgin Islands. Specifically, I am proposing to allow carriers to use money provided through the Universal Service Fund’s high-cost program to repair and restore communications networks throughout Puerto Rico and the U.S. Virgin Islands. I am also proposing that we give carriers operating in these territories the option of receiving USF funding in advance. Instead of receiving a standard monthly payment, carriers could elect this month to receive seven months’ worth of funding immediately in order to expedite repair and restoration efforts. I look forward to working with my colleagues on this Order. Given the urgent situation in Puerto Rico and the U.S. Virgin Islands, I am asking Commissioners to approve it as soon as possible. If this proposal has not been adopted by the FCC’s October 24 meeting, we will vote on it then.”

Google and Facebook Failed Us

In the crucial early hours after the Las Vegas mass shooting, it happened again: Hoaxes, completely unverified rumors, failed witch hunts, and blatant falsehoods spread across the internet. But they did not do so by themselves: They used the infrastructure that Google and Facebook and YouTube have built to achieve wide distribution. These companies are the most powerful information gatekeepers that the world has ever known, and yet they refuse to take responsibility for their active role in damaging the quality of information reaching the public.

BuzzFeed’s Ryan Broderick found that Google’s “top stories” results surfaced 4chan forum posts about a man that right-wing amateur sleuths had incorrectly identified as the Las Vegas shooter. This is playing an active role in the spread of bad information, poisoning the news ecosystem. The machines have shown they are not up to the task of dealing with rare, breaking news events, and it is unlikely that they will be in the near future. More humans must be added to the decision-making process, and the sooner the better.