Lifeline/Low-Income Consumers

Some 250 groups, from the American Civil Liberties Union to the Benton Insitute for Broadband & Society, have gotten together to tell the Federal Communications Commission it needs to take further actions to help low-income residents stay connected during the coronavirus crisis. 

Highlighting some efforts to keep us all connected in what is a very scary time. We look at the Keep America Connected Pledge, other voluntary efforts by broadband providers, and actions by the Federal Communications Commission to waive program rules and increase the capacity of wireless carriers. But even with all this activity, we're seeing too many stories about too many people who are not connected during this pandemic. 

Federal Communications Commissioner Brendan Carr praised the FCC’s emergency efforts to bolster connectivity in light of the coronavirus pandemic. Commissioner Carr said that “every reform is on the table” – particularly with regard to the agency’s Lifeline program – to ensure that American have adequate connectivity at this time.

Senators Richard Blumenthal (D-CT), Edward Markey (D-MA), Michael Bennet (D-CO), and Brian Schatz (D-HI) called on the Federal Communications Commission to ensure that no eligible American is disconnected from the Lifeline assistance program during the coronavirus pandemic. Since 1985, the FCC’s Lifeline program has made basic internet and telephone service more affordable for low-income Americans.

One instruction remains consistent and clear during the coronavirus pandemic: Stay home. For many of us, that means taking our daily activities — work, school, medical care and connecting with loved ones — online. But not for everyone.

Rep Doris Matsui (D-CA) sent a letter to Federal Communications Commission Chairman Ajit Pai, urging him to expand the Lifeline program for millions of Americans lacking broadband access amidst the COVID-19 outbreak. In light of recent school closures and the need for remote learning capabilities, Rep Matsui is once again advocating for expanded access to Lifeline services. She wrote, "Specifically, I encourage you to explore measures to grant provisional approvals for Lifeline subscribers as they become eligible directly or via qualifying support programs.

Federal Communications Commission Chairman Ajit Pai has been working with Congress on ways to use government subsidy money for in-home devices by teachers, students and patients. The FCC is trying to subsidize distance learning and telemedicine tech during the coronavirus crisis, but is not authorized to do so. 

As the markets crash and foreshadow a potential economic downturn, some people in the tech industry are also asking what Washington can do for them — particularly as Congress weighs stimulus packages to protect future structure of the American economy. Here's what to watch when it comes to the tech industry and the coronavirus recovery effort.

The Federal Communications Commission announced changes to the Lifeline program to assist program participants potentially affected by the disruptions caused by the coronavirus pandemic and aid community efforts to slow its spread. The FCC's Wireline Competition Bureau waived the Lifeline program’s recertification and reverification requirements for participating low-income consumers for 60 days.

The Schools, Health & Libraries Broadband (SHLB) Coalition asked the Federal Communications Commission to expedite affordable broadband solutions for unconnected Americans. The novel coronavirus is driving schools to online learning and increasing healthcare providers’ reliance on telehealth solutions.