Low-income

[Commentary] On November 16, 2017, the Federal Communications Commission will vote on an item that will impact the commission's Lifeline program, which provides discounts on telecommunications services for qualifying low-income consumers. On October 26, FCC Chairman Ajit Pai released a draft of the item in advance of the November vote. Here we break down the rules that the FCC plans on changing immediately at the November meeting, the new proposals the FCC is seeking comment on, and the more general evaluation the FCC is launching into the program's "ultimate purposes." [Kevin Taglang]

Altice USA said “Economy Internet,” an uncapped broadband service for low-income households, is now available across its Optimum (former Cablevision Systems) and Suddenlink footprints.

The service, for eligible families and senior citizens, offers 30 Mbps (downstream) and integrated in-home Wi-Fi for $14.99 per month. Altice USA launched Economy Internet is select areas of the New York region in 2016, and was linked to a commitment to introduce a low income broadband option throughout the former Cablevision service territory.

Seattle’s Information Technology Department has won two awards from the National Association of Telecommunications Officers and Advisors for its efforts to foster digital inclusion within the city. The awards are:

• 2017 Community Broadband Strategic Plan of the Year, for Seattle’s Strategic Plan for Facilitating Equitable Access to Wireless Broadband
• 2017 Community Broadband Digital Equity Project of the Year, for Seattle’s Technology Matching Fund

[Commentary] Journalism has a class problem. We know this. The best internships are for students with the resources to work unpaid or with low pay in some of the most expensive cities in the country. Conferences are expensive and often hosted in expensive cities making it difficult for smaller newsrooms to send reporters. The bulk of the jobs are clustered in major metropolitan areas. That’s not to say people without means don’t make it into journalism. They do. But it’s a longer, rougher road with far fewer people making it to the end....

Our industry needs to think hard about the worlds we’re living in, the kinds we’re building with each hire we make and ones that we want to reach with our reporting.

[Heather Bryant is the founder and director of Project Facet, an open source software project to help manage the editorial process and facilitate collaboration between newsrooms. ]

[Commentary] The Government Accountability Office issued a blistering report on the Federal Communications Commission’s efforts to assist low-income families. The report criticized the agency for spending $1.7 billion annually without knowing — or caring — whether any of this money actually helps narrow the digital divide. I advocated that Congress eliminate the Universal Service Fund’s shady, self-funding off-budget funding mechanism and instead make it a line item in the federal budget. This would make the program more transparent and subject to greater congressional oversight, which would help reduce fraud and abuse and keep program expenses tied to a fixed budget. Overall, the GAO report points to the difficulties that the FCC has, and will continue to have, by deciding simply to extend a Reagan-era telephone subsidy to cover broadband access. Unquestionably, the government should offer assistance to low-income consumers at risk of falling on the wrong end of the digital divide. But that assistance should be designed from the ground up, tailored to the needs of the population it seeks to serve, with controls to protect against fraud and abuse. As we have argued before, Lifeline needs revolutionary, not evolutionary, change.

[Lyon is an associate professor at Boston College Law School]

When residents at San Francisco’s Hunters Point East and West low-income, federally-subsidized housing complex went online, many had access to free gigabit speed internet for the first time.

This isn’t wi-fi that’s shared throughout the building, but rather each individual unit is getting its own internet connection. Hunters Point is the first housing development to get the service, where nearly 300 people live across 212 units in 27 buildings. But by the end of 2018, more than 1,000 additional units of San Francisco income-subsidized housing will receive free gigabit internet, servicing nine more developments in the Tenderloin neighborhood and four more in the Bayview area. The internet provider behind the effort is local San Francisco outfit Monkeybrains, a company that specializes in fast internet transmitted through wireless antennas. Instead of breaking up a sidewalk to lay fiber or cables, Monkeybrains beams high-speed internet through antennas installed on rooftops. For the Hunters Point buildout, technicians are stringing cable from the rooftop antennas to connect every unit.

In its analysis of data from 2012 through 2014, the Government Accountability Office was unable to confirm the eligibility of 30 percent of Lifeline users it examined. Opponents hail this finding as proof of widespread fraud. However, the GAO didn’t determine that these individuals were ineligible; it was simply unable to verify whether providers had complied with eligibility guidelines. The GAO also conducted undercover investigations, submitting a total of 21 Lifeline applications using false information and fabricated supporting documents. Investigators were able to secure service from 12 of the 19 Lifeline providers. Notably, the GAO underscored that the tests were “for illustrative purposes to highlight any potential internal control vulnerabilities and are not generalizable.”

Although investigators were able to leverage their expertise to deceive certain Lifeline providers, the GAO itself admits this effort doesn’t prove that the program is plagued by fraud. But none of that will stop Lifeline critics — including Federal Communications Commission Chairman Ajit Pai — from using the GAO report to intensify attacks on the program and malign its users. They will continue to dismiss the tremendous opportunities Lifeline has provided for millions of people — and the millions more whose lives can be improved with Lifeline’s new broadband offerings.

[Commentary] When politicians talk about infrastructure, people generally think of roads and bridges. But these are just a part of the nation’s infrastructure, and not necessarily the most important part for millions of poor and working-class Americans who have limited access to public transportation, broadband and even clean water.

If we’re going to talk about how infrastructure can get America back to work, President Trump needs to think beyond concrete and steel spans. Only 62 percent of rural Americans have access to high-speed internet. Imagine what that means to a high school student applying to college or a small-business owner trying to connect with customers. Without investment in these critical systems, millions of families are barred from a shot at the American dream — and our economy loses valuable talent from the work force. While the nation’s unemployment rate is low, at 4.3 percent, joblessness remains a challenge for many, especially people of color and those living in isolated neighborhoods. Most infrastructure jobs do not require college degrees and they pay above-average wages, offering a path to economic mobility. What should President Trump do about these issues? Successful models exist. Increasing broadband access would help people throughout the country, especially in rural communities. We’re leaving those communities behind by refusing to adequately invest in the modern-day infrastructure they need.

[Angela Glover Blackwell is the chief executive of PolicyLink, a research and advocacy group focused on racial and economic equity.]

In 2000, a collective led by Oso Martin recognized the need in Portland, Oregon, for safe disposal and recycling of electronics. Simultaneously, they saw an opportunity to get technology into the hands of those who did not have it. Free Geek began as a simple collection and refurbishment program (and, yes, it was started in a garage). A Free Geek gathering during Portland’s Earth Day celebration brought some formality to the enterprise shortly before it was founded. The new organization soon opened a storefront in an industrial area of Portland, where residents could drop off used tech, and volunteers set to work fixing it up and giving it away. The storefront that opened in a warehouse in the city’s Inner Southeast Industrial District 17 years ago now stretches half of a city block. This location, separated from most of the city’s residents, means that Free Geek must be a destination. Since the beginning, Free Geek’s service model has been structured around community service: volunteer a total of 24 hours and you receive a free computer. This approach fuels the engine, keeps resources available, and keeps people coming in the door. The program expanded so that students may complete 24 hours of any kind of community service in exchange for a computer.

In 2016, with the help of a program called ConnectHome -- a partnership between EveryoneOn and the Department of Housing and Urban Development -- the Choctaw Nation connected every single rental housing property in Talihina to low-cost internet service. Choctaw Nation was one of 28 pilot cities to join the ConnectHome initiative back in 2015. The Obama-era program has since connected some 20,000 people in those cities to the internet, and distributed more than 7,000 smartphones and laptops, funded with in-kind contributions and donations from internet providers and advocacy groups.

Now EveryoneOn is announcing its plans to take over the ConnectHome program from HUD and expand its efforts to close the digital divide in more than 100 communities, both rural and urban, by 2020. HUD will still serve on the group’s advisory board, but will no longer manage it day to day. The new entity, rebranded ConnectHome Nation, is an effort not only to grow the program but to protect it from the often mercurial whims of Washington.