Platforms

Former President Barack Obama urged private businesses to come out of “isolation” and to engage more with governments when developing new products and services to avoid problems like those challenging Facebook. Obama told business leaders that “you cannot separate the business environment from the political and social environment.” “A good example is Facebook,” Obama said, referring to the public relations pummeling the social media company has received following US intelligence service reports that Facebook was a conduit for Russian election meddling in 2016.

As Google marks its 20th anniversary, our relationship with it isn’t quite as uncomplicated as it used to be. In the wake of Facebook’s Cambridge Analytica scandal, and fears that the Russians exploited Facebook and YouTube to influence the 2016 presidential election, people are more wary of tech companies these days–especially ones that harvest personal data. This trend won’t reverse itself anytime soon.

Officials from 14 states' top legal offices and the Justice Department have begun a coordinated conversation about ways to keep tabs — and potentially rein in — the fast-growing tech giants. The gathering had been designed to focus on social media platforms and the ways in which they moderate content online, following complaints from President Donald Trump and other top Republican lawmakers that Silicon Valley companies deliberately seek to silence conservative users and views online.

Twitter announced a new policy addressing “dehumanizing speech,” which will take effect later in 2018, and for the first time the public will be able to formally provide the company with feedback on the proposed rule.

Google, Facebook, and Twitter have no incentive to inject bias in their platforms, because consumers across the political spectrum use social media and discriminating against any of them could drive people away. Consumers would be substantially worse off if social media platforms such as Facebook and Twitter were broken up. Their value to consumers derives in no small part from the fact that they allow people to communicate with their friends and families with a single click.

Google Chief Executive Sundar Pichai plans to appear at a private meeting of top GOP lawmakers on Sept 28 and again at a public hearing later in 2018, responding to new scrutiny of the company’s work with China, its market power and alleged bias against conservatives in its search results.  “Google has a lot of questions to answer about reports of bias in its search results, violations of user privacy, anticompetitive behavior and business dealings with repressive regimes like China,” said House Majority Leader Kevin McCarthy (R-CA), who is organizing Sept 28’s meeting.

House Commerce Committee Ranking Member Frank Pallone (D-NJ) Rep Bobby Rush (D-IL) pressed Twitter CEO Jack Dorsey to firm up his commitment to conduct a civil rights audit of his social media platform. Their goal is for Twitter to follow a kind of web Hippocratic oath: "First, do no harm to our country, our democracy, or the public." In the letter to Twitter CEO Jack Dorsey, Reps Pallone and Rush said the civil rights audit was needed because of the use of Twitter to sew that division.

Politicians may be too timid to explore the subject of whether Russian election interference affected the outcome of the 2016 election, but a new book from, of all places, Oxford University Press promises to be incendiary. “Cyberwar: How Russian Hackers and Trolls Helped Elect a President—What We Don’t, Can’t, and Do Know,” by Kathleen Hall Jamieson, a professor of communications at the University of Pennsylvania, dares to ask—and even attempts to answer—whether Russian meddling had a decisive impact in 2016.

Google’s top privacy staffer will defend the company’s business model at an upcoming Senate hearing, while backing the broad idea of new privacy rules. Google will face tough questions at the Sept 26 Senate Commerce Committee hearing on privacy, where chief privacy officer Keith Enright will appear alongside representatives from other tech companies as well as internet service providers. Enright said he plans to stand by the company’s ad-supported business model.