Platforms

Apple, Google and Facebook erased from their services many — but not all — videos, podcasts and posts from the right-wing conspiracy theorist Alex Jones and his Infowars site. And Twitter left Jones’s posts untouched. The differing approaches to Jones exposed how unevenly tech companies enforce their rules on hate speech and offensive content. There are only a few cases in which the companies appear to consistently apply their policies, such as their ban on child pornography and instances in which the law required them to remove content, like Nazi imagery in Germany.

Not long after several of the country’s biggest tech firms — Apple, Facebook and Google — kicked the conspiracy theorist Alex Jones off their various online platforms, Jones’s allies complained that he had been deprived of his First Amendment rights to free speech. Several scholars of free speech had already concluded that many of the things he has said online were not in fact protected by the First Amendment. 

A group of First Amendment advocates has urged Facebook's Mark Zuckerberg to change the social media giant’s platform rules to enable public service journalism and research on its platform. The issue is especially pressing as reporters and researchers investigate Russian interference in the midterm elections through platforms such as Facebook’s.

Because the stakes are so high, we need to look with extreme skepticism at proposals primarily designed to prop up the current consolidated and dysfunctional media landscape. If we want to address the very real problems created by a dysfunctional media, we need to separate which of these problems can properly be attributed to dominant platforms and which to structural problems in the traditional news industry.

Customer proprietary network information (usually abbreviated as “CPNI”) refers to a very specific set of privacy regulations governing telecommunications providers (codified at 47 U.S.C. §222) and enforced by the Federal Communications Commission. But while CPNI provides some of the strongest consumer privacy protections in federal law, it also does much more than that.

Sen. Mark Warner's office has laid out 20 different paths to address problems posed by Big Tech platforms — ranging from putting a price on individual users' data to funding media literacy programs. The proposal is a window t0 the options available to US policymakers concerned about disinformation and privacy. Enacting any of these plans is a long shot in the near-term, but a shift in party control of Congress come November could give them more momentum.

Alex Jones, the American conspiracy theorist who runs the InfoWars website, has been suspended from Facebook for bullying and hate speech. The suspension will last for 30 days, and affects only Jones’s personal account on the social network, not the main InfoWars account. His profile will continue to be published, but he will not be able to post content until the suspension elapses. A Facebook spokesperson said Jones was found to have violated its community standards.

Sohn set out recommendations to ensure that the Internet is accessible and affordable and that broadband Internet access service (BIAS) providers and online platforms are transparent about how they conduct their businesses. Affordable access to the Internet is rarely discussed in conversations about Internet openness. An open network is of limited value, however, if significant numbers of people cannot access it for cost or other reasons. In the United States, fully twenty percent of Americans are not connected to BIAS.

In my Georgetown Law Technology Review article, I propose a new policy framework to restore an open Internet ecosystem.

In my previous post, I highlighted four reasons why the U.S needs a unified policy framework for an open Internet ecosystem: 1) lack of competition/incentive and the ability to discriminate; 2) collection of and control over personal data; 3) lack of transparency; and 4) inadequacy of current laws and enforcement. Many of these problems can be addressed with targeted legislative and regulatory interventions.