Research

Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.

Assessing the substitutability of mobile and fixed internet: The impact of 5G services on consumer valuation and price elasticity

In this study, we explore the dynamics of consumer choices in the Polish telecommunications market, focusing on preferences and valuations for home fixed, home mobile, and purely mobile Internet connections. Key attributes such as speed, latency, data limits, and cost are examined. Central to our research is the investigation of how the integration of 5G technology might influence demand elasticity.

What the FTC Learned About Social Media

During the Trump Administration, the Federal Trade Commission ordered nine of the largest social media and video streaming services—Amazon, Facebook (which is now Meta), YouTube, Twitter (now known as X), Snap, ByteDance (which owns TikTok), Discord, Reddit, and WhatsApp—to provide data on how they collect, use, and present personal information, their advertising and user engagement practices, and how their practices affect children and teens.

State Data Privacy Laws & Civil Rights Protections

Congressional failure to pass comprehensive federal data privacy legislation means the vast majority of people in the United States lack protection. This inaction has left an opening for state legislatures to enact their own privacy laws, and, as of now, 19 states have some form of comprehensive data privacy laws on the books. However, many of these states’ laws lack critical protections, including preventing discriminatory uses of data. The imperative to protect privacy is great.

Building Safety Into Digital Inclusion Efforts

Digital safety is a growing concern among experts and lawmakers, and among those surveyed for state digital equity planning efforts. Digital risk impacts everyone who interacts directly with internet-enabled devices as well as those exploited, marginalized, or surveilled by algorithmic and data-dependent systems. My latest research examines the tensions between the goals of:

The Path to Digital Identity in the United States

As more of Americans’ everyday activities move online, the lack of digital identity solutions becomes more of a problem. Countries around the world have forged ahead in offering digital ID, leaving the United States in the dust. There is a better way, one spearheaded by a national initiative to ensure all Americans have access to convenient, accessible, and trustworthy forms of digital ID. This report lays out a path toward achieving that goal. To start, it outlines the benefits of digital ID over physical forms of identification.

Digital discrimination under disparate impact: A legal and economic analysis

The lack of broadband in many rural and Tribal communities in the U.S. is widely recognized, but there are also claims of a lack of broadband availability in predominantly minority and urban communities, sometimes labeled digital redlining or digital discrimination. Motivated by such claims, the Infrastructure Investment and Jobs Act of 2021 includes a provision addressing digital discrimination and directing the Federal Communications Commission to write rules implementing the statutory provision.

Can Federal Broadband Programs Work Together Better?

In May 2022, the Government Accountability Office (GAO) published an oft-quoted report that described federal funding for broadband as a “fragmented, overlapping patchwork.” Despite more than 100 broadband-related programs investing millions of dollars into deployment, affordability, planning, digital skills, and connective devices, GAO found that “millions of Americans still lack broadband, and communities with limited resources may be most affected by fragmentation.” GAO asked the National Telecommunications and Information Administra

Technological literacy and employment: An inquiry into the adoption of learning technologies

This study investigates the relationship between online learning activities for educational, professional, or personal purposes and employment likelihood using the Information and Communication Technology (ICT) Usage Survey conducted by the Turkish Statistical Institute (TSI) between 2015 and 2023. Utilizing a nationally representative survey, we analyze (1) online course enrollment and (2) online learning engagement (self-learning and communication-based learning activities) and their relationship with being employed.

Net Vitality 3.0: Identifying the Top-Tier Global Broadband Infrastructure Ecosystem Leaders

The top-tier countries of Net Vitality 3.0 are the United States, South Korea, and the Netherlands. These countries encompass what it means to lead in the current Internet ecosystem. Their Net Vitality Index scores of 24, 24, and 21 represent the top 1 percent of countries evaluated in the Net Vitality 3.0 report. Since the release of Net Vitality 2.0 in 2018, the United States has been the only country to maintain top-tier status.