Research

A new report based on a huge data pool from more than 400 regional broadband service providers pinpoints a benchmark to achieve with subscriber churn. Less than 3 percent annual churn is the target to aim for, reported by 45 percent of respondents.

Earlier this year, a Benton Institute for Broadband & Society survey of low-income households found that 13 percent of Affordable Connectivity Program (ACP) participants (approximately 3 million households) would disconnect their home internet service without the subsidy and 36 percent (or 8.3 million households) would downgrade to a cheaper or slower plan.

The Internet Technology and Innovation Foundation (ITIF) claims public broadband providers get advantages that private players don’t and that they aren’t as efficient in building networks. Gigi Sohn, executive director of the American Association for Public Broadband (AAPB), said ITIF’s paper hides under the rug that private internet service providers have received billions from federal and state sources, including the Universal Service Fund, the Affordable Connectivity Program, and soon from the Broadband Equity, Access, and Deployment (BEAD) program. Meanwhile, the advantages public netwo

A new permanent broadband affordability benefit focused on unconnected households and funded by repurposing the Universal Service Fund's High Cost Programs as they expire can close the digital divide. 

Digital connectivity is becoming more vital in driving economic growth, attracting inward investment, creating jobs and improving outcomes for people and communities. Improving availability and access to improved broadband is important for many of the key sectors within Harlan County and plays a crucial role in attracting inward investment to the area:

Recent research shows that advanced technology adoption and use are concentrated in large firms. This pattern also applies to artificial intelligence (AI). Evidence from the U.S. Census Bureau’s Annual Business Survey for the years 2017 and 2018 indicates that AI use in producing goods and services rises with firm size (Zolas et al., 2020 and Acemoglu et al., 2022). However, this pattern may be changing in the wake of recent advances in generative AI, which may have a disproportionate impact on small firms’ adoption and use of AI. 

This annual publication looks at what people in the UK are doing online, how they are served by online content providers and platforms, and their attitudes to and experiences of using the internet. In May 2024, UK adults spent an average of 4 hours 20 minutes a day online, across smartphones, tablets and computers.  Almost half (48%) of the time UK adults spend online is on services owned by Alphabet or Meta. Reddit was the fastest-growing large social media platform in the UK, reaching more than half of UK online adults by June 2024. Eighteen to 24-year-old TikTok and Snapchat visitors spe

In 2023, AT&T announced a 50/50 joint venture with the investment firm BlackRock to form an open-access fiber network company called Gigapower, with AT&T Fiber as the anchor tenant. The Communications Workers of America (CWA), which represents the majority of AT&T’s frontline workforce, has closely tracked the Gigapower build-out in several markets. This report is the first in a series of market spotlights looking at Gigapower’s deployments nationwide, and finds the following:

This paper aims to introduce the 'Subsidy Allocation Efficiencies' (SAE) metric as a practical tool for policymakers to evaluate subsidy programs for universal service provisioning. Using a qualitative case study approach, the paper investigates various subsidy allocation methods adopted by the Universal Service Fund, comparing them in terms of SAE. The SAE metric is validated by applying the ‘similarity index’ to Milgrom's optimal auction design.