Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.
Research
To Reduce Disability Bias in Technology, Start With Disability Data
When people with disabilities interact with technologies, there is a risk that they will face discriminatory impacts in several important and high-stakes contexts. Disability rights and disability justice activists have a long history of fighting against discrimination that impacts disabled people.
Exacerbating the divide? Investigating rural inequalities in high speed broadband availability
Although the urban–rural digital divide is a globally common phenomenon, less is known about the social determinants of the digital divide within rural and urban areas. Understanding this relationship is important for assessing the equity implications of telecommunication policy given the ongoing and significant public investment into high speed broadband infrastructure. This paper contributes to this discussion by connecting high speed broadband maps in Ireland to measures of social deprivation constructed from detailed population-wide Irish census data collected in 2022.
What voters want on AI from Trump
The Artificial Intelligence Polling Institute asked nearly 1,000 respondents to rate the sometimes conflicting views that Trump allies and the man himself have expressed on AI. What they found might give pause to open-source acolytes and out-there accelerationists alike — and, perhaps unexpectedly, to the Republicans who are ready to line up behind Trump’s desire to
Evaluation of the U.S. Department of Justice’s Efforts to Coordinate Information Sharing About Foreign Malign Influence Threats to U.S. Elections
The Department of Justice's Office of the Inspector General undertook this evaluation to assess the effectiveness of the Department’s information-sharing system related to foreign malign influence directed at U.S. elections, evaluate the Department’s oversight and management of its response, and identify any gaps or duplication among the Department’s efforts in this area.
Wireless Network Keeping Up with Demand as Customer Problems Decrease, J.D. Power Finds
With the increase of 5G phones and network technology, wireless customers are experiencing fewer problems according to the J.D. Power 2024 U.S. Wireless Network Quality Performance Study—Volume 2. The reduction of problems has led to improved consumer perception of reliability and increased network quality satisfaction. Highlights from the study include:
Broadband Affordability is an Ongoing Challenge for Low-Income Households
A new survey from the Benton Institute for Broadband & Society focusing on low-income Americans shows that affordability challenges are pervasive for low-income households, a problem the Affordable Connectivity Program (ACP) helped alleviate for those most in need. The survey finds that:
FCC Launches New Mobile Speed Test App
The Federal Communications Commission launched its new Mobile Speed Test app which features an enhanced user interface that makes challenging the accuracy of the provider-reported mobile coverage data even easier. The new app replaces the original FCC Speed Test app and is part of the FCC’s Broadband Data Collection program. It enables users to obtain free, open, and transparent information about the performance of their mobile network.
February 22, 2024 AT&T Mobility Network Outage Report and Findings
A report detailing the cause and impact of a nationwide AT&T wireless service outage on February 22, 2024, that lasted at least 12 hours and prevented customers from using voice and data services, including blocking more than 92 million phone calls and more than 25,000 attempts to reach 911. Key findings include:
Online Health and Safety for Children and Youth: Best Practices for Families and Guidance for Industry
Digital technology use has the potential to both benefit young people’s well-being and to expose them to significant harms. The use of social media and digital technology can provide opportunities for self-directed learning, forming community, and reducing isolation. This can be especially important for youth who are marginalized or experiencing mental distress. This report summarizes the evidence on young people’s use of online platforms and the risks and benefits to their health, safety, and privacy.
The Data That Powers A.I. Is Disappearing Fast
For years, the people building powerful artificial intelligence systems have used enormous troves of text, images and videos pulled from the internet to train their models. Now, that data is drying up. Many of the most important web sources used for training A.I.