September 2014

Comcast/TWC merger vote delayed after NY regulators find “deficiencies”

The New York Public Service Commission has delayed its vote on the Comcast/Time Warner Cable merger from October 2 to November 13.

The delay comes as the commission reviews recommendations from the state Division of Consumer Protection's Utility Intervention Unit (UIU). In a filing on August 25, the UIU described "deficiencies associated with the Companies’ current substandard customer service" and said the merger should not be approved unless certain conditions are imposed. The UIU also said there are "deficiencies" in the companies' petition with the state, "specifically, in the areas of improving the Companies’ service to its New York customers, making universal broadband more affordable, increasing broadband speed, and investing in infrastructure, including ways to remedy those deficiencies." Conditions proposed to remedy the problems include expanding eligibility for Comcast's low-cost Internet service for poor people, preservation of Time Warner Cable's $14.99-per-month standalone broadband service for all customers regardless of income status, expansion of broadband in rural areas, implementation of a service quality measure, preservation of customer service jobs in New York, and "the creation of two additional voting seats on the Board of Directors of the merged company to represent New York consumer interests."

FCC Proposes Defining 'Linear' OVDs as MVPDs

Apparently, the Federal Communications Commission is working on a proposal that would define an online video provider (OVD) that delivers a linear stream of programming as an multichannel video programming distributor (MVPD), similar to a cable or satellite operator. That means the OVD would have access to content through the FCC's program access rules, but also have to negotiate retransmission-consent with broadcasters. The idea is that over-the top providers would have an FCC-enforced access to vertically integrated programming. The proposal reportedly asks what other MVPD rights and responsibilities beyond access and retransmission carriage should extend to over-the-top providers.

Why Rumors Outrace the Truth Online

It’s no surprise that interesting and unusual claims are often the most widely circulated articles on social media. Who wants to share boring stuff? The problem, however, is that the spread of rumors, misinformation and unverified claims can overwhelm any effort to set the record straight. Everyone knows there is dubious information online, of course, but estimating the magnitude of the problem has been difficult until now. To see just how these false and unverified claims are shared, Craig Silverman, a journalist and fellow at the Tow Center for Digital Journalism at Columbia University, has developed Emergent, a tool that tracks the dissemination of rumors online.

The FTC doubles down on its net neutrality ambitions

Federal Trade Commission member Maureen Ohlhausen is warning that consumers will be hurt if the Federal Communications Commission pushes for strong network neutrality protections under Title II of the Communications Act. It's the second time in as many weeks that the FTC has complained about the possible loss of authority under the FCC's net neutrality rules.

Commissioner Maureen Ohlhausen said that despite the "possibility" that Internet service providers would abuse their ability to control access to consumers, reclassifying broadband under Title II would put ISPs beyond the legal reach of the FTC, one of the nation's technology regulators. "If an entity is a common carrier providing common carrier services, we can't bring actions against them," said Commissioner Ohlhausen. "If broadband service is reclassified as a common carrier service under Title II, I think that would seriously call into question the ability of the FTC to bring those kinds of actions. So my concern is really not so much for the FTC, but for the loss to consumers -- that they would lose out from having the FTC's active oversight." Title II would give the FCC the latitude to regulate broadband providers in the same manner that it regulates telephone companies -- a step that many net neutrality advocates say is necessary for protecting a level playing field for startups and small businesses online. Opponents say Title II can't accomplish what advocates want it to, and they've proposed lighter-touch regulations in response.

Network Neutrality Gets New ‘Title’

The Minority Media & Telecommunications Council (MMTC) is taking a somewhat novel approach in its attempt to help sway the network neutrality debate and keep the open Internet rules in business.

MMTC is using a civil rights model to combat what they see as Web discrimination. The model adds yet a different option to the commission’s ongoing net neutrality debate, which has been mainly between considerations of Title I and Title II of the Communications Act. The MMTC prefers inserting a new title into the mix -- Title VII, a part of the Civil Rights Act -- and calls out the Equal Opportunity Commission to help get the FCC’s new proposed rules enforced.

FCC Announces Further Details Regarding the Rural Broadband Experiments

The Federal Communications Commission’s Wireline Competition Bureau releases the application form for the rural broadband experiments, FCC Form 5610, and provides additional information to assist potential applicants in completing the application form. The Bureau also announces that a brief delay in the timing of the applications for rural broadband experiments in order to complete testing of the electronic submission system.

Here's how to expand wireless spectrum

[Commentary] We believe it is time for Washington to issue a challenge.

It is time for a contest to spur innovation to improve spectrum efficiency. Think of it as Race to the Top, Spectrum Edition. Here's how it would work. The first person who finds a way to make spectrum use 50 to 100 times more efficient over the next decade would win. The reward could be spectrum itself -- say 10 megahertz suitable for mobile broadband. That might sound like a small goal and a modest reward, but the impact could be really big. If the winner can find a way to use spectrum 50 times more efficiently, 10 megahertz of spectrum could do the work of 500 megahertz using today's technology. The technology developed by the winner, and even the near misses, would help manage the growing demand for our airwaves and further stimulate the wireless economy. Moreover, the reward would be a good deal. Ten megahertz of spectrum may not sound like much, but it could be sold or leased -- and spectrum auctions at the FCC bring in billions. Even a small slice of that revenue represents a pretty sweet incentive. The contest could be just the start. We could take what we learn from it to help develop new measures of spectrum efficiency. This would be a different approach to thinking about the future of our airwaves. Revolutionary opportunities lie ahead -- if we find new ways to seize them.

[Rosenworcel is a Federal Communications Commissioner. Cooper is a pioneer in the wireless industry and is considered the father of the cellphone.]

AT&T’s congestion magically disappears when it’s signing up new customers

AT&T began offering “double the data for the same price” to new customers and existing customers who sign new contracts, apparently forgetting that its network is so congested that speeds must be throttled when people use too much data. Like other carriers, AT&T slows the speeds of certain users when the network is congested. Such network management is a necessary evil that can benefit the majority of customers when used to ensure that everyone can connect to the network. But as Federal Communications Commission Chairman Tom Wheeler has argued, the carriers’ selective enforcement of throttling shows that it can also be used to boost revenue by pushing subscribers onto pricier plans.

JD Power: Wireline Service Satisfaction Rises

Consumers were generally more satisfied with wireline TV, broadband and phone services, according to in JD Powers’ latest annual regional report of the nation’s top service providers. With a few exceptions mixed in, incumbent cable operators tended to trail their telephone and satellite competitors in each service category and region. Comcast and Time Warner Cable, which are in the process of merging, posted below average scores across service categories and regions.

Chairman Wheeler Wants FCC to Study 5G and Millimeter Wave

Federal Communications Commission Chairman Tom Wheeler wants the FCC to study the possibility of using millimeter wave spectrum above 24 GHz to support 5G wireless service.

A notice of inquiry about millimeter wave is one of several wireless related documents that Chairman Wheeler is currently circulating within the commission. Other documents pertain to distributed antenna systems and the upcoming incentive auction of TV broadcast spectrum in the 600 MHz band. The FCC is expected to vote on Wheeler’s proposals in October.