Op-Ed

As you’re likely doing more of your work these days from home, you’re aware how valuable your internet connection is as more aspects of the real estate business are conducted online. But for millions of Americans, high-speed broadband access remains out of reach either because the infrastructure is unavailable or because they can’t afford service. For millions more, a state of underconnection means their home internet subscription cannot handle current demand, including routine uses such as watching Netflix movies, doing homework, and videoconferencing.

The reality of the ongoing COVID pandemic means that many of us must continue to work virtually, enter classrooms remotely, and engage with the world through broadband internet service. From a recent Consumer Reports American Experiences Survey, we know that four-fifths of Americans now believe that access to broadband is as vital as electricity and running water.

Over the past few weeks, millions of kids couldn’t begin learning at all because they do not have access to affordable, high-speed internet. In Colorado, 65,000 students don’t have access to the internet at home.

To take advantage of technology, farmers require broadband connectivity in the fields where they operate. However, rural farm communities continue to be underserved with access to broadband infrastructure. In order to feed the world now and in the future, we must act, and act urgently, to expand rural broadband infrastructure—including delivering wireless connectivity to farming operations – to take full advantage of future precision agriculture technologies. 

Our networks still don’t reach everyone, and private dollars alone won’t solve this challenge. Our country needs to close that gap, and now is the time for legislators and policymakers to act to ensure the educational and economic success of all Americans by making broadband connectivity more accessible, affordable and sustainable. Market forces and private companies can’t do it alone because of the lack of return on the significant investment necessary to reach all Americans.

Tens of millions of Americans still lack access to affordable broadband, leaving them stranded on the wrong side of the country's stubborn digital divide at one of the worst possible moments in American history. While the Covid-19 crisis is an immense tragedy, it has created an opportunity for Congress to fix this longstanding problem. Several promising proposals already exist, including one in which the federal government would provide a "broadband benefit" in the form of a monthly subsidy to ensure that essential broadband access is affordable for all.

Defeating the digital divide is much more than wiring up a home with an Internet connection. Families, particularly those with school-age children, often experience gaps in device access, digital literacy and cyberhygiene. There might not be enough devices, the hardware may be outdated or incompatible, and there may be a lack of security software. The household may also need training, have privacy concerns or require additional digital wraparound services. Our public library allies will continue to play a vital role in supporting these programs and needs.

Iowans are used to forging their own path when it comes to broadband. The state is already home to more municipal broadband networks than nearly any other state, and four more are under construction. When the private sector has failed to provide high-quality Internet service at an affordable price, time and again, Iowa’s local cities have stepped up to build their own networks.

“Broadband” is short-hand for an “always-on,” high-speed internet connection provided by a company or other entity known as an “internet service provider” (ISP). We say “always-on” to differentiate contemporary internet connections from the dial-up era of the 1990s, when a user had to dial a telephone number through their computer to connect. Today, the internet comes to us uninterrupted and we cannot get “booted off” if someone lifts up a phone receiver. We say “high-speed” connection because not all internet connections are technically broadband (see below for more on this point).

Low-income Americans; Black, Hispanic and Native Americans; the elderly; Americans with a high school education or less; and rural Americans are much more likely to be on the wrong side of the digital divide.