Op-Ed

Currently there are 14 million people living in urban communities in the U.S. who cannot access telehealth service, yet the Federal Communications Commission and USDA will spend $5 billion this year to get telehealth and broadband to 4 million rural households.

About one-third of the U.S. job market is made up of middle-skill jobs, which do not require four-year college degrees. Data indicate that the number of these jobs exceeds the supply of available workers. The skills needed for these jobs include facility with the internet and computers.

The most likely scenario for success is the addition of broadband service to an existing electric or telephone cooperative’s portfolio. In this case, an entity with experience in running a customer-facing operation and network for decades simply expands its service. The cooperatives are already serving mostly rural customers and do not crowd out for-profit cable and telecom providers. The Federal Communications Commission has recognized this and has explicitly included electric cooperatives in the Connect America Fund II initiative.

School closures in the wake of the COVID-19 outbreak revealed a difficult truth: The digital divide is real, and it is deep. And the tools we have available to bridge it are insufficient. To prioritize where broadband deployment funding can do the most good, we need to know where the gaps in service exist.  The second problem is one of access. Too many households simply cannot afford the monthly cost of broadband even if the infrastructure exists to provide it in their homes.

Lack of access to the internet means lack of access to education – an effect that has been made even more urgent as school has moved online in response to COVID-19. Already districts up and down the state that serve 1.4 million students have announced that they will begin the 2020 school year with students learning from home, and we can be sure that more announcements are coming.

Before you solve a problem, you’ve got to be able to understand it. The Federal Communications Commission recently voted to deepen its understanding of the digital divide by making several improvements to its broadband maps, as required by the Broadband DATA Act. The agency’s goal is to ensure that its maps showing where broadband is and isn’t available are more accurate and more granular.

Solutions to having good, ubiquitous broadband are very different for each community. Some communities do not have enough broadband providers; others have plenty of providers but pockets of areas that are underserved; still others have so many providers that they are concerned about running out of rights of way, particularly as fiber for 5G and small cells densities. This article discusses a process that can help address all these circumstances: broadband master planning.

As schools now explore virtual education and hospitals expand to digital platforms as viable and safe options during the time of COVID-19, the focus on adequate internet access has moved to center stage. In 2018, rural North Dakota residents had access to better internet service than residents of Englewood in Chicago. A recent report showed that in some parts of Chicago, as many as half of children lack the necessary access to broadband needed to engage in the online educational activities expected of them during the COVID-19 academic disruption.

Do we hold Big Tech accountable or do we sit on our hands and do nothing? In many ways, this discussion is a microcosm for a broader debate taking place within the conservative movement—one that reflects shifting views about the role of government on issues as varied as trade and the economy to national security. As to Big Tech, there are some on the Right who see no problems worth addressing or believe that any form of government-imposed accountability would do more harm than good.

New, more accurate and detailed broadband maps are on their way. The telecom policy crowd fervently hopes the data upgrade will help us better address digital divides and other issues. But maps and data alone won’t solve anything. Skill, expertise and time will all be required to study and use the new maps, and the resources required grow as the datasets become larger and more complex.