EducationSuperHighway Launches Affordable Connectivity Program Enrollment Support Training

EducationSuperHighway released LearnACP, a new training course and certification for states, cities, and community-based organizations working to increase awareness and adoption of the Affordable Connectivity Program (ACP). The new training is offered for free by the national non-profit and is designed to prepare individuals who support potential beneficiaries to determine if they qualify for the program, complete the application, and enroll in an affordable internet plan. LearnACP takes 45-60 minutes to complete, providing enrollment advocates with a comprehensive understanding of the adoption process to confidently answer questions and support eligible individuals. Those who enroll will learn how the ACP can help households get connected, who is eligible, and how to:  

• Navigate the ACP application with screen-by-screen guidance, tips, and advice on special considerations;
• Apply for the applicant’s ACP benefit with an internet service provider;
• Assist special populations, including Tribal communities, undocumented, and houseless individuals, through the application process;
• Access resources to use when assisting your community members in enrolling in the ACP and avoiding common pitfalls. 

Upon completion of the course, users receive a certificate of completion, creating a community of trained ACP enrollment specialists nationwide that are critical to increasing ACP enrollment and closing the broadband affordability gap.