Empowering Connections: The Heart of Forest County’s Digital Navigator Program

In Forest County, Wisconsin, where the Chequamegon-Nicolet National Forest spreads out for miles and the population is around 9,500, life appears to move a bit slower. But thanks to the efforts of local hero Steve Watson, things are speeding up—digitally, that is! Located along the state’s northeast border, Forest County faces significant challenges with internet access, particularly for older residents and members of the Forest County Potawatomi and Sokaogon Chippewa Communities. The region’s dense trees and rugged terrain complicate the installation of broadband infrastructure. In addition to connectivity issues, residents also struggle with obtaining the necessary devices and digital skills to use the internet effectively. This is where Steve plays a crucial role in helping the community. As a digital navigator on the Forest County Broadband Committee, Steve has made it his mission to help folks connect with technology in ways they never thought possible. Whether it’s getting someone set up with their first laptop, troubleshooting a tricky tech issue, or explaining how to use telehealth services, Steve’s the guy everyone knows they can count on.