New Federal Benefit Provides Affordable Broadband Access

This article examines the new Affordable Connectivity Program (ACP) access to broadband for low-income households. The article explains what the ACP offers, who can obtain benefits, and how to apply. With over 11.5 million households already enrolled in ACP, consumer practitioners need to know how to help clients with enrollment and to advise those already enrolled as to their rights. As the COVID-19 pandemic has made clear, broadband is essential for full participation in modern society. It is crucial for access to healthcare, employment, assistance programs, commerce, banking, and judicial systems. It is a prerequisite for modern platforms of communication as well as an important connection to loved ones, the community, and public officials. The ACP significantly increases access to and decreases the cost for broadband access—whether individuals choose connection through home internet or their cell phones. For those who want to help advertise the availability of the ACP, the FCC has a helpful toolkit, with flyers, fact sheets, handouts, public service announcements, and videos—all in English and Spanish.