National Digital Inclusion Alliance

This guidebook has a twofold purpose. It is a practical guide for digital inclusion practitioners -- local community-based organizations, libraries, housing authorities, government agencies, and others working directly with community members in need of affordable home broadband service. This guidebook also contains recommendations for policymakers and internet service providers to improve current offers and establish new offers.

The National Digital Inclusion Alliance (NDIA) has called on the Federal Communications Commission to prove its commitment to “closing the digital divide” by adding home broadband affordability, the broadband adoption rates of low income households, and the digital redlining of urban neighborhoods to the issues covered by the agency’s upcoming 2019 Broadband Deployment Report.

The National Digital Inclusion Alliance (NDIA) has submitted comments to the US Department of Agriculture’s Rural Utilities Service (RUS), urging the agency to treat affordability for lower-income rural residents as a key factor in implementing its E-Connectivity Pilot, a new grant and loan program for financing broadband projects in rural areas that lack “sufficient” broadband access. NDIA’s comments recommend the following:

In recent years AT&T and Verizon have eliminated their cheaper rate tiers for low and mid-speed Internet access, except at the very slowest levels. Each company now charges essentially identical monthly prices – $63-$65 a month after first-year discounts have ended – for home wireline broadband connections at almost any speed up to 100/100 Mbps fiber service. This policy of upward “tier flattening” raises the cost of Internet access for urban and rural AT&T and Verizon customers who only have access to the oldest, slowest legacy infrastructure.

Using data from the 2016 American Community Survey (ACS), released in September 2017 by the US Census Bureau, the National Digital Inclusion Alliance ranked all 185 US cities with more than 50,000 households by the total percentage of each city’s households lacking fixed broadband internet subscriptions. Note that this data is not an indication of the availability of home broadband service, but rather of the extent to which households are actually connected to it.

On February 27 and 28, in partnership with the Benton Foundation, three digital inclusion innovators, joined NDIA's Angela Siefer for a round of meetings in DC. Amina Fazlullah, NDIA’s Policy Advisor and a Mozilla Tech Policy Fellow, made arrangements for four visits to senate offices and two visits to FCC commissioner offices, in addition to a meeting with Mozilla Tech Policy Fellows and an update on potential infrastructure legislation from SHLB Coalition’s John Windhausen. Thanks to Susan Corbett, we also met with Senator Angus King (I-Maine).

The second Charles Benton Digital Equity Champion Award will be presented in May at Net Inclusion 2017 in St. Paul (MN) by the National Digital Inclusion Alliance (NDIA). This is a call for nominations for candidates for the award.

Digital Equity is a condition in which all individuals and communities have the information technology capacity they need for full participation in our society, democracy and economy. Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services. Named for Charles Benton, the founder of the Benton Foundation, the award was created by NDIA to recognize leadership and dedication in advancing digital equity: from promoting the ideal of accessible and affordable communications technology for all Americans, to crafting programs and policies that make it a reality.

The deadline for nominations for this year’s award is midnight (Eastern Daylight Time) Friday, April 14, 2017.

Earlier in Feb the National Digital Inclusion Alliance and Connect Your Community, a Cleveland (OH) based organization, published a report indicating that AT&T had “systematically discriminated against lower income Cleveland neighborhoods in its deployment of home internet and video technologies over the last decade.” The analysis shows that AT&T has failed to upgrade its network in low income neighborhoods, including most of the City of Dayton, while deploying a high-speed fiber based network in wealthier suburban areas.

“The company has upgraded areas around the City to its mainstream technology (Fiber to the Node, VDSL) but has failed to do that in Dayton, leaving those neighborhoods with an older, much slower technology (ADSL-2),” said Ellis Jacobs, senior attorney with Advocates for Basic Legal Equality, Inc. According to Jacobs, “this has all the appearances of ‘digital redlining,’ discrimination against residents of lower income urban neighborhoods in the type of infrastructure AT&T installs and the type of broadband service it offers. High-speed internet is a critical modern day utility. Without it, residents and businesses are at a distinct disadvantage.”