Discount Internet Guidebook

This guidebook has a twofold purpose. It is a practical guide for digital inclusion practitioners -- local community-based organizations, libraries, housing authorities, government agencies, and others working directly with community members in need of affordable home broadband service. This guidebook also contains recommendations for policymakers and internet service providers to improve current offers and establish new offers. The guidebook describes affordable broadband plans for disadvantaged American households offered by commercial internet providers (or in two cases, nonprofit resellers of a commercial service). Reliable information about these programs -- who's eligible and where, what they cost, what they provide, how to apply, and the practical experiences of getting people enrolled -- is a vital resource for digital inclusion programs and strategies.