Baltimore City’s Digital Inclusion Strategy

Baltimore's Office of Broadband and Digital Equity (BDE) established four overarching goals to advance the principles of digital equity and inclusion. Mapping, data, and analysis described in this plan guide these goals. In addition, BDE relied on the critical input of residents’ voices and experiences.  

1. Reliable, High-Speed Internet. Baltimore City residents will have access to affordable, reliable, high-speed broadband based on investments in future-proof fiber optic networks, starting with the most underserved communities.
2. Technology and Devices. Baltimore City residents will be able to get a modern computing device.
3. Digital Skills Training. Baltimore City residents will have access to digital skills training, helping them use computing devices and safely navigate the internet.
4. Technical Support. Baltimore City residents will receive technical support, in multiple languages, to master internet access and devices.